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OneLogin by One Identity vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin by One Identity
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (9th), User Provisioning Software (7th), Identity Management (IM) (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Access Management (7th)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

OneLogin by One Identity and SAP Customer Data Cloud aren’t in the same category and serve different purposes. OneLogin by One Identity is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 2.1%, up 1.8% compared to last year.
SAP Customer Data Cloud, on the other hand, focuses on Social Login, holds 37.5% mindshare, down 50.0% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login
 

Featured Reviews

Ben Ruset - PeerSpot reviewer
Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes
During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Documentation."
"Simplicity is the most valuable part of OneLogin."
"The solution allows the user to search logs based on a specific time."
"OneLogin is efficient."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"It's super useful to have a single pane of glass when it comes to access management."
"The directory integration and SCIM provisioning are probably the best features compared to competitors."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"The tool must be made more robust."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Surprisingly expensive given the price of on-premise solutions."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The price of the licensing is fine."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing and licensing are reasonable. It is much cheaper than other products."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
6%
Government
5%
Educational Organization
5%
Manufacturing Company
20%
Computer Software Company
11%
Energy/Utilities Company
7%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
Ask a question
Earn 20 points
 

Also Known As

OneLogin, OneLogin Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Microsoft, SailPoint, Okta and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: July 2025.
864,574 professionals have used our research since 2012.