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SAP Customer Data Cloud vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (1st)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (30th)
 

Mindshare comparison

SAP Customer Data Cloud and Symantec VIP Access Manager aren’t in the same category and serve different purposes. SAP Customer Data Cloud is designed for Social Login and holds a mindshare of 28.7%, up 27.3% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.8% since last year.
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud28.7%
LoginRadius32.4%
Akamai Identity Cloud23.4%
Other15.5%
Social Login
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID5.6%
Okta Platform4.6%
Other87.7%
Authentication Systems
 

Featured Reviews

it_user1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP CDC is very easy to use and the best part about this tool is its documentation."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"It has enhanced the security and customer satisfaction of our customers."
"The solution has helped to increase staff productivity by approximately a minute."
"It offers more platform support, like Apple, Android, and Microsoft."
"The ease of integrating into an existing authentication system."
"It's a good tool. It's pretty straightforward."
"The VPN we are using is good and working quite well."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
 

Cons

"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
"I would like to see Gigya implement additional disaster recovery systems."
"Geofencing needs improvement."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Our only issue was with user training. The additional challenge was not well received."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
 

Pricing and Cost Advice

Information not available
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
6%
Outsourcing Company
13%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Also Known As

Gigya Customer Identity Management
Symantec VIP
 

Overview

 

Sample Customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about LoginRadius vs. SAP Customer Data Cloud and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.