One Identity Password Manager vs SolarWinds Passportal comparison

One Identity and SolarWinds are both solutions in the Enterprise Password Managers category. One Identity is ranked #11 with an average rating of 8.8, while SolarWinds is ranked #28. One Identity holds a 1.3% mindshare in EPM, compared to SolarWinds’s 1.0% mindshare. Additionally, 87% of One Identity users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

One Identity Password Manager

Read 12 One Identity Password Manager reviews

1,010 Views
1,000 Comparison Views

87% willing to recommend

SolarWinds Passportal

Read 2 SolarWinds Passportal reviews

567 Views
561 Comparison Views

100% willing to recommend

One Identity Password Manager

SolarWinds Passportal

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 16, 2024

SolarWinds Passportal and One Identity Password Manager compete in the password management landscape. SolarWinds Passportal might have the upper hand in pricing and support, whereas One Identity Password Manager is stronger in feature sophistication, making it appealing for its comprehensive capabilities.

Features: SolarWinds Passportal provides an intuitive password storage and retrieval platform, automated password changes, and granular access controls, optimizing it for IT service providers managing multiple clients. One Identity Password Manager includes robust authentication methods, self-service password reset functionalities, and detailed auditing, making it a strong choice for environments with complex security needs. The enterprise-grade security features of One Identity Password Manager cater to organizations prioritizing heightened security measures.

Ease of Deployment and Customer Service: SolarWinds Passportal offers straightforward cloud-based deployment and efficient customer support, ideal for service providers seeking hassle-free implementation. One Identity Password Manager, requiring more initial setup, provides extensive customization for various IT environments. SolarWinds Passportal's simplicity is countered by the adaptability of One Identity Password Manager, demanding more initial effort but offering superior flexibility.

Pricing and ROI: SolarWinds Passportal typically has lower upfront costs, making it cost-effective for smaller to medium-sized businesses desiring immediate ROI. One Identity Password Manager, albeit with a higher initial cost, delivers long-term value through enhanced security features, potentially offering greater ROI for enterprises focused on security. The pricing difference reflects the products' target audiences, with SolarWinds Passportal appealing to budget-conscious markets and One Identity Password Manager attracting clients investing in security.

To learn more, read our detailed One Identity Password Manager vs. SolarWinds Passportal Report (Updated: June 2026).

Buyer's Guide

One Identity Password Manager vs. SolarWinds Passportal

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

One Identity Password Manager

Ranking in Enterprise Password Managers

11th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Passportal

Ranking in Enterprise Password Managers

28th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Enterprise Password Managers category, the mindshare of One Identity Password Manager is 1.3%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Passportal is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Mindshare Distribution
Product	Mindshare (%)
One Identity Password Manager	1.3%
SolarWinds Passportal	1.0%
Other	97.7%

Enterprise Password Managers

Featured Reviews

Mahesh Malve

Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd

Self-service password reset has transformed support and now frees IT to focus on strategic work

While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.

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it_user1719516

Remote Network Support Analyst Level 2 at a tech services company with 11-50 employees

With its extension, I can quickly access login information without opening a new browser window

Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very customizable."

"One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support."

"One Identity Password Manager fits really well into our workflow; it takes a lot of pressure off the IT team by automating password-related tasks, so we can focus on more important work, and it gives users more independence since they do not have to rely on support for simple issues."

"It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway."

"It is an absolutely scalable solution...The product is easy to install."

"What I found most valuable in One Identity Password Manager is its easy use. It's a flexible solution. It also supports many languages, including Arabic."

"The initial setup of One Identity Password Manager is easier than other solutions."

"It allows end-users to reset their password by generating a one-time password (OTP) that they receive on their mobile; they're not dependent on the help desk and can do self-service from anywhere in the world, so if they're traveling, they can still reset or change the password and are not locked out of their account at any given time."

More One Identity Password Manager pros

"I like Passportal's extensions; you can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever, which is a whole lot faster because I don't have to open up a new browser or use my bookmark or anything like that."

"Passportal has the advantage of also being a document management system."

"Passportal is very stable."

Cons

"If there is a self-service option to update the mobile number, it will be much more useful."

"One thing we noticed is that the user interface and overall experience could be more modern and intuitive."

"One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization."

"One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while faster customization and more cloud-focused features would also improve the overall experience."

"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest, which resulted in poor support because it created disconnections between my company and One Identity."

"If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a reseller and we have our own technical team, they try to do the level one support, but customers are starting to complain, which means that you don't have the right support."

"The improvement required is an increase in the number of people who manage the product's support team."

"One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools."

More One Identity Password Manager cons

"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."

"Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else."

Pricing and Cost Advice

"Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."

"The price of One Identity Password Manager is average. There are other solutions that are more expensive, such as ARCON and others that are less expensive."

"The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years. In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."

"It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."

"Its price is on the cheaper side. It has a perpetual license, and everything is included in the license. You only have to pay separately for the SMS gateway or the OTP part."

"We pay the license fee monthly and the price is reasonable."

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

13%

Financial Services Firm

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

What is your experience regarding pricing and costs for One Identity Password Manager?

The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.

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What needs improvement with One Identity Password Manager?

One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...

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What is your primary use case for One Identity Password Manager?

One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...

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Product Reports

Buyer's Guide

One Identity Password Manager

June 2026

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Buyer's Guide

Enterprise Password Managers

June 2026

Download SolarWinds Passportal product report

Overview

One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.

Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.

What are One Identity Password Manager's key features?

Self-Service Password Reset: Enables users to manage password issues independently, reducing IT demand.
Account Unlock: Allows users to unlock their own accounts, minimizing help desk intervention.
Multi-Factor Authentication: Enhances security with additional identity verification layers.
Directory Integration: Compatible with directory services for streamlined implementation.
Customizable: Offers flexibility to meet unique organizational requirements.
Language Support: Provides global usability with language options including Arabic.

Which benefits do users look for when evaluating One Identity Password Manager?

Efficiency: Decreases reliance on IT help desks, increasing productivity.
Security: Enforces stringent password policies and integrates two-factor authentication.
Convenience: Offers 24/7 access, allowing users to address password issues anytime.
Operational Cost Reduction: Automates password tasks, cutting down on support requests.

In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.

One Identity

SolarWinds Passportal offers a comprehensive password management solution designed to improve security and efficiency for IT teams. It streamlines password management with automation, structured management, and enhanced security protocols.

SolarWinds Passportal provides robust password management tools focused on IT service providers. The platform features automated password rotation, secure storage, and user access control, helping mitigate security risks and improve operational efficacy. IT professionals can expect a reduction in time spent on manual processes and an increase in service quality. Specifically tailored for managed service providers, it is crucial for maintaining a secure environment and supporting client needs.

What Are the Key Features of SolarWinds Passportal?

Automated Password Rotation: Ensures passwords are regularly updated to maintain security integrity.
Secure Password Storage: Provides encrypted storage to keep sensitive information protected.
Access Control: Manages user access levels to safeguard sensitive data.
Documentation Management: Facilitates organized documentation to support seamless IT operations.

What Benefits and ROI Can Users Expect?

Enhanced Security: Reduces risk of unauthorized access with advanced security measures.
Improved Efficiency: Streamlines password management tasks, freeing up IT resources.
Cost Savings: Minimizes time and effort spent on manual password management.
Service Quality: Boosts client satisfaction by providing rapid response and secure services.

In industries like healthcare and finance, where data protection is crucial, SolarWinds Passportal is vital for compliance and operational efficiency. The platform is integrated to ensure seamless management of essential credentials, supporting industry-specific requirements with stringent security measures.

SolarWinds

Sample Customers

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically

Buyer's Guide

One Identity Password Manager vs. SolarWinds Passportal

June 2026

Free Report: One Identity Password Manager vs. SolarWinds Passportal

Find out what your peers are saying about One Identity Password Manager vs. SolarWinds Passportal and other solutions. Updated: June 2026.

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