We performed a comparison between Omada Identity and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"User-friendly solution."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The customer success and support teams have been crucial."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It is a scalable solution...It is a stable solution."
"It provides ease of connecting all our devices."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It is not possible to customize reports on Omada Identity."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Functionality and usability could be improved."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"If I had to name one thing, it would be the user interface (UI)."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"We have encountered instances where it is not easy to do authentication."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"It has a long way to go until it is a cloud-based solution."
Omada Identity is ranked 5th in Identity Management (IM) with 43 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Omada Identity is rated 8.0, while PingID is rated 8.4. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
