We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, Nutanix and others in Virtualization Management Tools."I don't know how to explain how much time and effort switching to Nutanix HCI has saved us. It's 80 percent more time-efficient and convenient than having to use multiple interfaces to deal with storage and compute in our hypervisor."
"Nutanix Prism is popular in the Indian market, particularly in enterprises where they need a DR type of environment, and where they look for less than finite RPO and RTO. If you have this environment on-premises, and if you can just rent out some portion to any of the service providers, then you can easily set up a DR environment to give you a finite list versus RPO and RTO."
"The HTML5 interface is very robust."
"Nutanix Insights... does analytics on resource usage for all virtual machines to determine if they are using the allocated resources efficiently or if they are wasting them. It gives us insights into which virtual machines are using the resources over the past months or weeks or days, and which ones are not using them. That way, we can rearrange resource usage for the virtual machines."
"The solution's technical support is helpful and responsive."
"Because in my role I create a lot of reports, it is very handy to be able to show the customer, "This is your cluster. At the moment, you are using this much CPU, this much RAM, and this much storage." I can give them information on what they're using, how many VMs, and the amount of data they're using."
"The solution is a high-performance platform that effectively handles three-layered issues like SA and network fiber cables."
"The biggest plus that I want to commend them for is definitely their one-click update/upgrade feature. I use Prism for that and it's so amazing. That, by itself, is a selling point."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"You can improve integrations of the operation with the solution."
"It is a product that is familiar for a lot of users."
"The solution is very capable and user friendly."
"It helps streamline management and processes."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"Perhaps the interface can be more intuitive."
"The interface is good, but it needs improvements. There are a lot of functions that are only available in the CLI. In addition, some of the hardware components could be improved. We already had some trouble with disks."
"The dashboard visibility could be improved."
"Performance metrics and analytics could be improved."
"The VM backup could be better, and its licensing could be better. We have had some licensing issues with Nutanix Files. The default license should be 1 TB or more. Currently, for Nutanix Files sharing, we can only use 500 Gigabytes."
"Some of the products are not interoperable for multi-cloud or multi-site tasks."
"With our previous storage solutions or hardware platforms, when there was a failing component, the replacement component was shipped out the next day. There was no user interaction needed for that process. With Nutanix, sometimes I have to open the ticket to begin the hardware issue... The process itself is not extremely clear and I've been assured that that process will be improved in the very near future."
"When we get a request from a user for a file-level recovery, there are self-recovery options, but they only work if the replication is available to that cluster locally... In VMware, we could restore a VM and attach the hard drive to any other server and copy the file easily. But that kind of facility is not available in AHV."
"The initial setup phase was hard and could be made easier."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"If you are new to using the solution, you will find the setup complex."
"The setup and deployment could be simplified, and the pricing could improve."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 34 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with Zabbix, VMware Aria Operations, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and AppDynamics Server Monitoring, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
We monitor all Virtualization Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
