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Norton Security Premium [EOL] vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (33rd)
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
DL
Security Architect at Kyndryl
Antivirus and malware capabilities effectively enhance threat prevention and integration
Our primary use case for Trend Micro Smart Protection is endpoint protection The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.  Additionally, it integrates well with all our tools, including ServiceNow, for fault reporting. This integration…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the heightened security around phishing, identity theft, and malware, this is a good product."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"Security Premium's best features are blocking, notifications, and the user interface."
"The antivirus aspect of the solution is very good."
"The product is called Norton 360 all-in-one. It is a full product."
"It does not take many resources during scanning."
"We like how it can check for issues. That includes files and web browsers."
"The most valuable feature is the quick installation."
"Trend Micro is easy to use and it has good security features."
"The solution integrates well with other Trend Micro products."
"The stability is good and I like the level of performance I can get."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The solution is easy to use, flexible, and secure."
"The most useful feature is endpoint security."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
 

Cons

"It would be helpful for me if this solution works on our cloud backup data."
"Sometimes the program is too complex."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The solution can improve the security modules."
"I don't like the password manager of Norton Security Premium."
"The product is an antivirus, it should be updated automatically when needed."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The product could always be more secure."
"The dashboard could be easier to manage."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"There are no data loss prevention features."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"Trend Micro support needs more enhancement."
 

Pricing and Cost Advice

"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium costs around US$100 for three years, which is a little expensive."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"Security Premium is highly-priced."
"I don't pay for a license."
"The licensing fee for this solution is not expensive."
"Pricing for this software is competitive."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"The pricing is good compared to Symantec and McAfee."
"The price of the solution should be less expensive."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"This solution provides good value for the price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Performing Arts
11%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

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What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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