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Norton Security Premium [EOL] vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (36th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security Premium's best features are blocking, notifications, and the user interface."
"Flexible antivirus and antimalware software. It also provides protection against ransomware. It's flexible, easy to handle, scalable, and stable."
"The most valuable feature is the multifunctional protection."
"The dashboard is good."
"The most valuable feature is the quick installation."
"The product is called Norton 360 all-in-one. It is a full product."
"It does not take many resources during scanning."
"We like how it can check for issues. That includes files and web browsers."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"It is a stable solution."
"Installation is easy."
"The most useful feature is endpoint security."
"What I like the most is the customer pricing because it's a great value."
"It integrates well with all our tools, including ServiceNow, for fault reporting."
"The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities."
"The most valuable feature of the solution is its simplicity."
 

Cons

"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"It would be helpful for me if this solution works on our cloud backup data."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"The product could always be more secure."
"Sometimes the program is too complex."
"The solution can improve the security modules."
"I don't like the password manager of Norton Security Premium."
"The threat response could be a bit better."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"The web filtering could be improved."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
 

Pricing and Cost Advice

"Security Premium costs around US$100 for three years, which is a little expensive."
"I don't pay for a license."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"The solution gives the value for the money."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"If they could come down in price that would be good. It's not exactly the lowest."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"This solution provides good value for the price."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"The price of the solution should be less expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Performing Arts
11%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

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What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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