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Norton Security Premium [EOL] vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Featured Reviews

MohammadAlshatreet - PeerSpot reviewer
Has a good dashboard and is stable, scalable, and easy to implement
The dashboard is good During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved. I've been using this solution for four or five years. It is a stable solution. Norton Security Premium is scalable, and we are expanding our license. The architects and…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like how it can check for issues. That includes files and web browsers."
"It does not take many resources during scanning."
"The internet security was a plus, and it's pretty good."
"The antivirus aspect of the solution is very good."
"Protects me from internet vulnerability."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The product is called Norton 360 all-in-one. It is a full product."
"The most valuable feature is the quick installation."
"The AI is excellent."
"It integrates well with all our tools, including ServiceNow, for fault reporting."
"The most valuable features are the DLP and anti-virus functionality."
"The antivirus signature is valuable."
"Trend Micro is easy to use and it has good security features."
"The tool offers centralized security management. The tool's deployment is flexible."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The stability is good and I like the level of performance I can get."
 

Cons

"It would be helpful for me if this solution works on our cloud backup data."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The solution can improve the security modules."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"Security Premium's cost could be lower."
"The product is an antivirus, it should be updated automatically when needed."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The solution's device control options are not too beneficial."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection."
"The solution should improve its mobile management solution."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
 

Pricing and Cost Advice

"The solution gives the value for the money."
"If they could come down in price that would be good. It's not exactly the lowest."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"The licensing fee for this solution is not expensive."
"I don't pay for a license."
"Security Premium costs around US$100 for three years, which is a little expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium is highly-priced."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"The tool's licensing costs are yearly."
"The price of Trend Micro Smart Protection is reasonable."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"The pricing is good compared to Symantec and McAfee."
"The cost seems competitive."
"The product pricing for PCs is reasonable, but server security can be expensive."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
11%
Performing Arts
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Microsoft, SentinelOne, VirusTotal and others in Anti-Malware Tools. Updated: January 2025.
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