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Norton Security Premium [EOL] vs Trend Micro Smart Protection [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protectio...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
reviewer2759025 - PeerSpot reviewer
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
Deep traffic inspection has strengthened threat detection and provides smooth zero day protection
I have been dealing with Deep Discovery that inspects incoming and outgoing traffic, and it is used for packet filtering. The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic. I have used Deep Discovery's sandbox analysis feature. The sandboxing feature helps our threat detection efforts as it internally inspects the malicious data and holds it in the sandbox, and after the analysis, the file is quarantined. I evaluate Deep Discovery's real-time visibility on network traffic as a better solution for inspecting traffic. In incident response, Deep Discovery captures zero-day threats easily and provides the best visibility on the console. I assess the effectiveness of Trend Micro's real-time analysis in my defense strategy as good, as it does not disturb any work and operates very smoothly in the background without any utilization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Norton Security Premium is good, and it's pretty simple to install."
"The licensing fee for this solution is not expensive."
"The ransomware protection that they have now is worth considering."
"We like how it can check for issues. That includes files and web browsers."
"Security Premium's best features are blocking, notifications, and the user interface."
"I'm convinced that Symantec and Norton are the leaders, they know what they are doing, they cover all functionalities of spam, virus, and malware protection, etc."
"In general, technical support has been helpful."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
"The solution has multiple modules within a single agent deployment."
"The advantages of Trend Micro Smart Protection include its best feature, which is virtual patching."
"The solution overall is very helpful and very reliable."
"The tool offers centralized security management. The tool's deployment is flexible."
"Integrates easily with almost every third-party product"
"In a longer term, you definitely get your money worth spending on Trend Micro product."
"This solution is very stable and provides all of the protection that we are expecting."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
 

Cons

"Sometimes the program is too complex, and simplifying it might be an improvement."
"The product is an antivirus, it should be updated automatically when needed."
"The solution can improve the security modules."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The product could always be more secure."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"Trend Micro support needs more enhancement."
"There is room for improvement to make it better for customers."
"Nowadays, it is not possible to rely only on an anti-virus solution. This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"The pricing of the solution can be improved."
"This product is not very simple and in fact, kind of hard for some people to understand."
 

Pricing and Cost Advice

"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
"Pricing for this software is competitive."
"The solution gives the value for the money."
"I don't pay for a license."
"Security Premium costs around US$100 for three years, which is a little expensive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"Security Premium is highly-priced."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The product is not very expensive."
"The pricing is good compared to Symantec and McAfee."
"A yearly price has to be paid. I rate the pricing an eight out of ten."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"The price of Trend Micro Smart Protection is reasonable."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The cost seems competitive."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise16
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the service gateway for this solution. I believe they should improve Trend Micro Smart ...
What is your primary use case for Trend Micro Smart Protection?
We are using Deep Discovery Inspector in our banking environment, DDI. Many banking clients are using DDI, so it is well-known in my region.
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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