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Norton Security Premium [EOL] vs Trend Micro Smart Protection [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protectio...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…
reviewer2759025 - PeerSpot reviewer
Information Technology Service Desk Manager at a tech vendor with 5,001-10,000 employees
Deep traffic inspection has strengthened threat detection and provides smooth zero day protection
I have been dealing with Deep Discovery that inspects incoming and outgoing traffic, and it is used for packet filtering. The most valuable features and functionalities in Deep Discovery are that it is used for monitoring malicious traffic, and it operates down to the firewall and inspects any malicious traffic. I have used Deep Discovery's sandbox analysis feature. The sandboxing feature helps our threat detection efforts as it internally inspects the malicious data and holds it in the sandbox, and after the analysis, the file is quarantined. I evaluate Deep Discovery's real-time visibility on network traffic as a better solution for inspecting traffic. In incident response, Deep Discovery captures zero-day threats easily and provides the best visibility on the console. I assess the effectiveness of Trend Micro's real-time analysis in my defense strategy as good, as it does not disturb any work and operates very smoothly in the background without any utilization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is good."
"In general, technical support has been helpful."
"Norton Security Premium is good, and it's pretty simple to install."
"Security Premium's best features are blocking, notifications, and the user interface."
"I'm convinced that Symantec and Norton are the leaders, they know what they are doing, they cover all functionalities of spam, virus, and malware protection, etc."
"The product is called Norton 360 all-in-one. It is a full product."
"We like how it can check for issues. That includes files and web browsers."
"The licensing fee for this solution is not expensive."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"We do get notifications, which are helpful."
"The most valuable feature of the solution is its simplicity."
"The solution is able to detect custom viruses that have been targeted at us."
"The solution has multiple modules within a single agent deployment."
"Integrates easily with almost every third-party product"
"Trend Micro is easy to use and it has good security features."
"The most useful feature is endpoint security."
 

Cons

"Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution. This product offers several features, but end users think that it's just one out of the box solution, because the different functions are not explained in detail."
"Sometimes the program is too complex, and simplifying it might be an improvement."
"Security Premium's cost could be lower."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"I do not find it to be scalable."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"I don't like the password manager of Norton Security Premium. I really dislike it."
"The product could always be more secure."
"Documentation-wise, they are a disaster."
"There is room for improvement to make it better for customers."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"The threat response could be a bit better."
"The design of management tools needs improvement."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"It does not provide insights into what is being done. I don't see value when I present the product to the customer."
"This product is not very simple and in fact, kind of hard for some people to understand."
 

Pricing and Cost Advice

"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"Pricing for this software is competitive."
"If they could come down in price that would be good. It's not exactly the lowest."
"The solution gives the value for the money."
"Security Premium costs around US$100 for three years, which is a little expensive."
"The licensing fee for this solution is not expensive."
"Security Premium is highly-priced."
"The pricing is good compared to Symantec and McAfee."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"A yearly price has to be paid. I rate the pricing an eight out of ten."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"There is an annual license required for this solution."
"Trend Micro Smart Protection is more costly than competitor solutions"
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise17
Large Enterprise17
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Trend Micro Smart Protection has been discontinued because it uses Linux CentOS OS, so currently we are using the service gateway for this solution. I believe they should improve Trend Micro Smart ...
What is your primary use case for Trend Micro Smart Protection?
We are using Deep Discovery Inspector in our banking environment, DDI. Many banking clients are using DDI, so it is well-known in my region.
 

Also Known As

Norton Internet Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Temple University
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
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