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NinjaOne vs VictoriaMetrics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
NinjaOne boosts ROI by enhancing productivity, reducing costs, and enabling efficient remote management and task automation.
Sentiment score
6.7
VictoriaMetrics reduces costs by up to 60%, improves efficiency and performance, and enhances client satisfaction with easy management.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a insurance company with 10,001+ employees
I have seen a return on investment with VictoriaMetrics, saving 40% in storage costs compared to Prometheus, reducing query latency by 60%, and cutting maintenance time by half.
DevOps Engineer
time was saved due to simplicity and a shorter learning curve compared to other tools.
Director at a consultancy with 11-50 employees
Because VictoriaMetrics runs more efficiently and much faster, debugging an issue or understanding system performance is much easier.
Associate Director at Husk Power Systems
 

Customer Service

Sentiment score
7.2
NinjaOne's customer service is praised for its helpfulness, despite occasional slow response, with high satisfaction regarding support and resources.
Sentiment score
5.6
VictoriaMetrics' responsive customer service, quick support, and helpful community backing garner positive feedback, enhancing user satisfaction and engagement.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
We reached out once or twice for minor issues during the initial setup and integration, and they were helpful in resolving the issues.
Director at a consultancy with 11-50 employees
VictoriaMetrics customer support is exceptional.
Observability Engineer
We use the open-source version of VictoriaMetrics, so we did not require any customer support.
Software Engineer at a outsourcing company with 201-500 employees
 

Scalability Issues

Sentiment score
8.2
NinjaOne is highly adaptable, cost-effective, and scalable for managing numerous devices in growing organizations efficiently.
Sentiment score
7.9
VictoriaMetrics is praised for its scalability, stability, and easy cloud integration, efficiently handling large time series data.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
It handles large volumes of time series data efficiently, using less memory and disk compared to Prometheus or Thanos.
DevOps Engineer
We deploy and embed it in our Helm chart and it works out of the box.
Founder
VictoriaMetrics has handled increases in data and users smoothly so far.
Director at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable and reliable with minimal downtime, frequent updates, and users rating its stability high.
Sentiment score
8.6
VictoriaMetrics is praised for stability, reliability, and compatibility with Kubernetes, requiring no updates or downtime according to users.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a insurance company with 10,001+ employees
In terms of accuracy and reliability, VictoriaMetrics's output is pretty sufficient and works very well in a native Kubernetes setup, which I appreciate.
DevOps Architect at a tech vendor with 11-50 employees
The components are simple, restarts are fast, and stateless parts can be replaced without data loss.
DevOps Engineer
Regarding stability, I would rate it a ten out of ten.
 

Room For Improvement

NinjaOne faces challenges with software integrations, user experience, and customer support, highlighting needs for updates and automation.
VictoriaMetrics should improve UI with OpenTelemetry features and enhance pricing, documentation, integrations, automation, and data management strategies.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
For our use cases, it is a really good offering, and while we would be interested to see what else it brings in the future, at this point in time it checks all our boxes and we are quite satisfied with it.
Director at a consultancy with 11-50 employees
VictoriaMetrics is quite a good project and quite easy to use overall.
Software Engineer at a outsourcing company with 201-500 employees
I compared it with my experience on other time series databases, and it has a huge advantage, so I do not see the need for urgent improvements or optimizations.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
 

Setup Cost

NinjaOne provides flexible, competitive pricing from $360 monthly, ideal for small businesses and educational institutions, with no hidden costs.
VictoriaMetrics offers minimal costs due to its open-source model, with straightforward setup and optional affordable paid subscriptions.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
We did not require any license for VictoriaMetrics since we are using the open-source version.
Software Engineer at a outsourcing company with 201-500 employees
I used the free open-source version, and it was sufficient for my needs.
Software Engineer & Data Analyst at a consultancy with 11-50 employees
My experience with pricing, setup cost, and licensing for VictoriaMetrics is positive since it is open-source under Apache 2.0, so there is no licensing cost.
DevOps Engineer
 

Valuable Features

NinjaOne enhances IT management with remote device control, automated tasks, seamless integration, and robust security features for efficiency.
VictoriaMetrics offers fast, efficient, and scalable performance with cost-effective monitoring, supporting Prometheus and Kubernetes integrations for optimal resource usage.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
The best aspect of using VictoriaMetrics is the reduction in resources including RAM, memory, disk, and other infrastructure requirements, which have all decreased substantially after implementation.
Software Engineer at a outsourcing company with 201-500 employees
In my experience, the best features VictoriaMetrics offers include that VM agent does its work very efficiently and does not use a lot of resources.
Head of Application Support
Its compact storage and fast query performance make it ideal for long-term metric storage.
DevOps Engineer
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (12th), IT Service Management (ITSM) (8th), Remote Access (8th), Vulnerability Management (21st), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)
VictoriaMetrics
Ranking in Server Monitoring
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
Application Performance Monitoring (APM) and Observability (16th), Open Source Databases (10th), IT Infrastructure Monitoring (12th), Log Management (12th), Container Monitoring (7th), Cloud Monitoring Software (14th), AIOps (13th), AI Observability Services (1st)
 

Mindshare comparison

As of November 2026, in the Server Monitoring category, the mindshare of NinjaOne is 3.0%, up from 2.3% compared to the previous year. The mindshare of VictoriaMetrics is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
NinjaOne3.0%
VictoriaMetrics0.9%
Other96.1%
Server Monitoring
 

Featured Reviews

reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Automated patching has transformed our remote support and security reporting workflows
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention. NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.
reviewer2911872 - PeerSpot reviewer
DevOps Engineer
Long term metrics monitoring has improved AI workflows and now powers faster incident analysis
The best features VictoriaMetrics offers in my experience include fast query performance and efficient resource usage, seamless compatibility with the Prometheus ecosystem, a simple cluster architecture with minimal components, MetricsQL with useful functions beyond PromQL, and comprehensive tooling like VMAgent and VMAlert. VictoriaMetrics stands out to me because it is highly efficient, stable, and easy to run in air-gapped environments. It integrates well with Prometheus ecosystem tools like Kube-Prometheus-Stack and Grafana. Its compact storage and fast query performance make it ideal for long-term metric storage. The cluster setup is simple and scalable, which is a big advantage for production use.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
Outsourcing Company
21%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with the pricing, setup cost, and licensing has been pretty straightforward. The setup itself wasn't difficult since it's a cloud-based platform, and I mainly needed to get th...
What needs improvement with NinjaOne?
One area where I think NinjaOne could improve is in reporting and customization. The platform gives me a lot of useful information, but sometimes I would appreciate more flexibility in how I custom...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is remote monitoring and management for our client's endpoints. Day-to-day, I use it to keep an eye on device health, manage Windows updates and patching, remotely...
What is your experience regarding pricing and costs for VictoriaMetrics?
Regarding pricing, setup cost, and licensing, we are using open source today.
What needs improvement with VictoriaMetrics?
Regarding performance gains or cost savings, I can add that native multitenancy is only in the cluster version, and on single-node, we had to build tenant isolation ourselves with labels and query ...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is our time-series store, and we have Helm charts that ship an embedded single-node VictoriaMetrics with 30-day rotation by default. Teams that already run VictoriaMetrics can point...
 

Comparisons

 

Also Known As

No data available
VictoriaMetrics Observability Enterprise Support
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
CERN, Grammarly, Adidas, Spotify R&D, DreamHost, Traefik Labs, DSV, MHI Vestas
Find out what your peers are saying about NinjaOne vs. VictoriaMetrics and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.