Oracle Enterprise Manager and NinjaOne are both popular enterprise management tools with distinct advantages. Based on user feedback, Oracle offers unparalleled depth in database performance insights and management, while NinjaOne stands out in ease of use and efficiency.
Features: Oracle Enterprise Manager provides comprehensive monitoring, advanced analytics, and detailed database performance insights. NinjaOne offers a user-friendly interface, efficient remote management functionality, and robust automation tools.
Room for Improvement: Oracle Enterprise Manager could benefit from a more intuitive design, quicker update implementation, and reduced complexity. NinjaOne users suggest better reporting features, more customizable options, and additional feature enhancements.
Ease of Deployment and Customer Service: Oracle Enterprise Manager can be complex and time-consuming to deploy, often needing expert knowledge, with customer service noted to be slow. NinjaOne features a simpler, quicker deployment process and receives high marks for responsive and effective support.
Pricing and ROI: Oracle Enterprise Manager carries high initial setup costs, justified by its comprehensive features, with long-term ROI often meeting expectations. NinjaOne offers competitive pricing with lower setup costs, delivering strong ROI through its efficient tools and overall value.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
I would rate Oracle Enterprise Manager's technical support at an eight.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
I would rate the stability a ten out of ten.
We have not faced any challenges or difficulties with it.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Setting up the Oracle Enterprise Manager is challenging as it requires setting up a separate server.
The areas where Oracle Enterprise Manager could improve include the dashboarding, which could be made more intuitive.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
The licensing is based on the core.
Every month, every quarter, I see new features, and it is always evolving.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
The functions and features of Oracle Enterprise Manager that I have found most valuable are its evolution from being problematic in 10g and 11g versions to becoming better and more stable.
It also has features like the AWR report, which helps analyze resource usage during specific times.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.
With the Oracle Enterprise Manager's console, you can administer multiple databases and servers, distribute software to multiple servers and clients, monitor objects and events throughout the network, and integrate with other tools.
Key Oracle Enterprise Manager Features and Products
Reviews from Real Users
Oracle Enterprise Manager stands out among its competitors for a number of reasons. Several major ones are its central management and monitoring and its reporting capabilities
Robin C., head of Oracle Exadata Centre of Excellence at Tata Consultancy Services, writes, "The database performance monitoring features are very useful and allow us to quickly zero in on DB-related issues. Exadata storage server and Infiniband switches can be viewed from the GUI in OEM which cannot be done in other tools. The ability to deploy metric extensions makes this tool extensible for our custom monitoring also."
PeerSpot users note the effectiveness of these features. A database manager at a tech services company notes, “The solution's most valuable aspect is the fact that it is embedded with the Oracle database and Oracle's engineering system, its extra data, and analytics. They have plug-ins that are very helpful. Due to the infrastructure's size, the introduction they offer is very, very useful. It helps with an overall understanding of the product. They have a very nice graphical user interface. The monitoring is good. We can capture the SQL tune from us. With Oracle Enterprise Managers, we can see the rich performance tuning.”
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