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NGA ResourceLink [EOL] vs PeopleFluent Talent Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NGA ResourceLink [EOL]
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
PeopleFluent Talent Management
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Talent Management (20th)
 

Featured Reviews

it_user723054 - PeerSpot reviewer
Senior Systems and Information Analyst with 1,001-5,000 employees
Creates user defined screens, which are then reportable
Flexibility in terms of customisation does come at the expense of ease of use. It is not the easiest system to manage from a system administrator point of view. Whilst obviously not unmanageable, you will need to develop expertise in teams to manage the back end of the system internally within the organisation.
JM
Learning Solution Architect at a recruiting/HR firm with self employed
A flexible solution with superb automation capabilities
The technical support is high-end. They're knowledgeable people, both in the US and in the Philippines. One point of improvement — they should talk more to each other. They're quite responsive, but it depends on the scope of the ticket. If it's just solving an issue from one product, you can have either a consultant from the US or from the Philippines. It gets difficult when a solution is about integration. For instance, authentication mechanisms. Authentication mechanisms come from the US and they have to be incorporated in the Asia version. Then it's difficult because support has to talk to each other.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MyView is easy to configure, and Auto Enrolment is excellent as you can automate letters and templates."
"The ability to create user defined screens, which are then reportable, allows us to capture specialised information that would not necessarily be considered core HR data for most organisations, and as a university, the ability to produce our HESA return using the dedicated module is invaluable."
"I would recommend ResourceLink and it is a highly customisable solution to any organisation, but they would need to employ a System Analyst to fully implement the system due to the size and complexities."
"I find the PeopleFluent implementation support to be extremely flexible and generous towards their customers."
"This solution is extremely flexible and the automation capabilities are great."
"Overall, it’s easy to learn and use."
 

Cons

"Customer service is questionable at best recently; we have experienced issues with patches and installation of additional modules, which has caused delays on some projects and meant senior managers of the school have had to be involved in escalating issues."
"Leave Management needs to be significantly enhanced and ACs need to be trained fully on the product."
"Their product is not overly intuitive when setting up new processes, but MyView is very easy to use."
"The integration capabilities could be improved. Integration of the recently acquired Learning Management System into the PeopleFluent suite, since it's clear that it's just recently acquired and it's not fully integrated."
"Give us the ability to source within the tool. It may just be how it’s configured for our organization, but we do not have the ability to source resumes in PeopleFluent."
"The integration capabilities could be improved."
 

Pricing and Cost Advice

Information not available
"It's not too expensive, but not too cheap either."
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Also Known As

ResourceLink, NorthgateArinso ResourceLink
Peopleclick Authoria, PeopleFluent
 

Overview

 

Sample Customers

St Vincents, The British Library
Hertz Video, UAP, ServiceMaster, Advance Auto Parts, Nationwide Insurance, Exelon, WakeMed, Biopharmaceutical Company VMS, Blue Cross Blue Shield of South Carolina, Hammersmith & Fulham, FitchRatings, Fitness First, Carillion, Carquest, AccentCare VMS, Cadbury Schweppes
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