Newgen OmniDocs vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
19th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Extended ECM
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Number of Reviews
19
Ranking in other categories
Content Collaboration Platforms (13th)
 

Mindshare comparison

As of July 2024, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 1.7%, down from 1.9% compared to the previous year. The mindshare of OpenText Extended ECM is 15.0%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
No other categories found
Content Collaboration Platforms
0.7%
 

Featured Reviews

Evans Njoroge - PeerSpot reviewer
Apr 30, 2024
Helps organizations implement record management and document management systems
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in document-centric workflow processes.  The tool's security has improved our management process. Its…
VijaySharma - PeerSpot reviewer
Oct 20, 2023
Useful for document management purposes but needs to improve user interface
We use OpenText Extended ECM for our document management purposes.  We help clients to upgrade and migrate. Without the product, we wouldn't be in business.  OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"An SAP user can store documents directly into OpenText without a connector."
"Most of our customers are very fond of the upgraded smart user interface."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Scalability is great. We can extend areas horizontally and vertically."
"It's a very good solution."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
 

Cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The tool's documentation is not proper and has missing information like steps."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"User interface needs improvement (at least in the version we are using, desktop client)."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"The product is pricey."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The solution is expensive."
"The tool's pricing is confusing to the end customer."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"Both Open Text ECM and IBM File share are expensive."
"OpenText Extended ECM is an expensive solution."
"The total cost of the product will vary on the capabilities required"
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Real Estate/Law Firm
13%
Manufacturing Company
8%
Government
14%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Newgen OmniDocs?
We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively.
What is your primary use case for Newgen OmniDocs?
The solution helps to support the banking, insurance, and government sectors. It helps government organizations implement record management and document management systems. Additionally, it aids in...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The total cost of the product will vary on the capabilities required, including recording and reporting capabilities.
What needs improvement with OpenText Content Suite Platform?
More out-of-the-box automation features should be added to OpenText Extended ECM. The workflow engine's integration capabilities can be enhanced in the solution. Limited automation capabilities are...
 

Also Known As

OmniDocs
OpenText Content Suite Platform, OpenText Core Share
 

Learn More

 

Overview

 

Sample Customers

Coca Cola
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Extended ECM and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.