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New Relic vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
New Relic enhances performance by quickly pinpointing issues, improving application speed and stability, despite occasional pricing concerns.
Sentiment score
7.6
Veeam Data Platform enhances efficiency with reduced errors, decreased costs, fast restores, and significant time and storage savings.
 

Customer Service

Sentiment score
7.5
New Relic's customer service is praised for quick, helpful support, although some experience variable wait times and off-hour delays.
Sentiment score
7.4
Veeam Data Platform's support is praised for expertise and efficiency, though some desire improved communication and response speed.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
 

Scalability Issues

Sentiment score
7.8
New Relic offers reliable scalability for diverse infrastructures, effectively handling thousands of applications and servers with minor concerns.
Sentiment score
7.5
Veeam Data Platform provides robust scalability across environments, easily expanding through proxies or licenses, supporting seamless workload scaling.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
7.8
New Relic is highly stable, handling workloads well, with minor issues quickly resolved and consistently high user ratings.
Sentiment score
7.9
Veeam Data Platform is reliable, but scaling and specific configurations like Oracle backups and Azure scale-out may cause issues.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

New Relic users seek better pricing, enhanced integrations, improved documentation, and more comprehensive dashboards, alerts, and performance monitoring.
Veeam Data Platform needs better support, automation, plugin enhancements, lower pricing, and improved scalability, security, and technology integration.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
 

Setup Cost

Enterprise buyers should consider New Relic's complex and potentially expensive pricing model, especially for smaller companies or large deployments.
Veeam Data Platform offers cost-effective, flexible licensing with minimal setup costs, making it attractive to enterprise buyers.
I believe it is not expensive; it's the regular price.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
 

Valuable Features

New Relic offers performance monitoring, real-time analysis, error detection, and integration tools, enhancing efficiency and user experience.
Veeam Data Platform offers seamless integration, user-friendly design, reliable backups, encryption, scalability, and comprehensive tools for efficient data recovery.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
The most important aspect of this platform is data security with immutable data in the storage.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
 

Categories and Ranking

New Relic
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
428
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (4th), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 5.8%, down from 9.1% compared to the previous year. The mindshare of Veeam Data Platform is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about New Relic vs. Veeam Data Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.