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New Relic vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
New Relic improved server response, product reliability, and development efficiency with valuable insights, despite some challenges in quantifying its benefit.
Sentiment score
7.6
Veeam Data Platform offers cost-effective backup solutions, reducing management and storage needs while accelerating recovery times and delivering quick returns.
 

Customer Service

Sentiment score
7.6
New Relic's customer service is responsive and reliable, with quick assistance, though live chat options are lacking.
Sentiment score
7.4
Veeam Data Platform's customer support is praised for its responsiveness, expertise, and high user satisfaction, despite occasional slow responses.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Most cases are handled perfectly.
 

Scalability Issues

Sentiment score
7.8
New Relic is highly scalable and adaptable, efficiently managing large applications and diverse environments with reliable performance.
Sentiment score
7.5
Veeam Data Platform allows seamless and flexible scalability across environments despite minor cost challenges, suiting varied enterprise sizes.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
7.9
Users report New Relic as stable, reliable, with minor issues; recent updates boost performance during high-demand without data loss.
Sentiment score
7.9
Veeam Data Platform is stable, reliable, with minimal downtime, handling environments well, though large deployments may need support.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

Users seek better privacy controls, lower costs, improved functionalities, and enhanced support, reporting, and performance in the system.
Veeam Data Platform needs better integration, improved usability, fortified security, and simplified licensing to address pricing concerns and expand capabilities.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Reducing it by 20% would make it more accessible to a broader range of customers.
 

Setup Cost

Enterprise users find New Relic's pricing complex and expensive, but appreciate its comprehensive features and competitive value compared to competitors.
Veeam Data Platform offers competitive pricing with flexible licensing but can be costly, particularly for larger environments and cloud integration.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
From what I know, it is expensive to add modules, with a scale rating of eight out of ten.
 

Valuable Features

New Relic offers real-time monitoring, detailed insights, and integration tools, enhancing application performance management with user-friendly scalability.
Veeam Data Platform offers user-friendly management, rapid recovery, seamless integration, virtual backup, and strong data protection features.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
It is also one of the most scalable backup solutions I've worked with.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
 

Categories and Ranking

New Relic
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (11th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
424
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 6.2%, down from 9.0% compared to the previous year. The mindshare of Veeam Data Platform is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
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857,028 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
6%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about New Relic vs. Veeam Data Platform and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.