We performed a comparison between New Relic and Scout APM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We like the performance of the product."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The monitoring so far has been good and we are happy with it."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We detect issues using dashboards that we built on New Relic."
"The product can scale."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The connectivity between legacy and newer cloud applications is not great."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I can't recall coming across any missing features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Scout APM is ranked 30th in Application Performance Monitoring (APM) and Observability with 1 review. New Relic is rated 8.6, while Scout APM is rated 10.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Scout APM writes "Great visibility and reliability with fair pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Scout APM is most compared with Zabbix, Datadog, Prometheus, Grafana and Elastic Observability.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
