New Relic vs Pandora FMS comparison

Why PeerSpot?

New Relic and Pandora FMS are both solutions in the Network Monitoring Software category. New Relic is ranked #9 with an average rating of 8.2, while Pandora FMS is ranked #66. New Relic holds a 1.5% mindshare in NMS, compared to Pandora FMS’s 0.7% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Pandora FMS users who would recommend it.

New Relic

Read 176 New Relic reviews

26,514 Views
7,954 Comparison Views

94% willing to recommend

Pandora FMS

Read 22 Pandora FMS reviews

6,120 Views
3,182 Comparison Views

100% willing to recommend

New Relic

Pandora FMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

New Relic and Pandora FMS are competitors in the monitoring solutions category. New Relic has an edge with its application performance monitoring capabilities, while Pandora FMS offers a more comprehensive monitoring system for various environments.

Features:New Relic focuses on application performance monitoring, providing real-time transaction monitoring, detailed error tracking, and a smooth installation process. Its integration into DevOps strategies offers valuable insights for service management. Pandora FMS offers a comprehensive monitoring system, supporting server, network, and application environments, with strengths in flexibility and integration across various platforms.

Room for Improvement:New Relic users express concerns regarding data privacy and desire more granular alerting capabilities and improved error insights. The pricing model is considered expensive for startups, and there's a wish for better historical data retention. Pandora FMS could enhance its automation features and support for custom themes, while resource consumption, community size, and network discovery capabilities could be improved.

Ease of Deployment and Customer Service:New Relic offers flexible deployment options focusing on public and hybrid cloud environments, with comprehensive documentation and high-rated support responsiveness. Pandora FMS supports hybrid and on-premises deployments, with a straightforward setup and commendable customer service, though New Relic's support is often slightly better rated.

Pricing and ROI:New Relic's pricing is seen as high, impacting ROI negatively for small businesses, even though it offers features that can lead to operational efficiencies. Pandora FMS provides competitive pricing with open-source options for flexibility and cost-effectiveness, enhancing ROI for smaller installations. User satisfaction with pricing and ROI varies based on individual contexts.

To learn more, read our detailed New Relic vs. Pandora FMS Report (Updated: September 2026).

Buyer's Guide

New Relic vs. Pandora FMS

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

9th

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (5th)

Pandora FMS

Ranking in Network Monitoring Software

66th

Ranking in IT Infrastructure Monitoring

58th

Ranking in Cloud Monitoring Software

39th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (26th), Log Management (59th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.8% compared to the previous year. The mindshare of Pandora FMS is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.5%
Pandora FMS	0.7%
Other	97.8%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Gabriel Glusgold

Asociado/ at Infraestructura Informática

Personalized metrics; simplicity of data

My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is application monitoring."

"New Relic always gets new things done."

"Using New Relic, we can showcase business KPIs data and compare it with trends from the last month or year, easily check whether our business performance is declining, stable, or improving, as well as the revenue generated from our website, and analyze this data efficiently if we are sending it to their platform."

"Great product which helps in quality and performance assurance of your webapps."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score."

"The most valuable feature is the ability to manage the application flow."

"We are getting a very good ROI as our production quality has gone up with more issues getting detected on local environments."

More New Relic pros

"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."

"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."

"Thanks to this software and to the work of the support team, we have everything under control."

"Network monitoring is fun again with Pandora FMS."

"Pandora FMS is an all-in-one solution that is cost-efficient."

"Each of these points I think represents the keys as to why this software works in my jewelry stores, as it gives me greater control over all of the devices, the best performance, and I can interpret the data easily and much faster, with excellent results."

More Pandora FMS pros

Cons

"I've heard Dynatrace say that New Relic's pricing model was very expensive, so that would be a concern."

"I think the APM mode can be improved. In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."

"There may be issues with scalability with individual users sending events up to the cloud."

"A lot of the features for application monitoring and uptime, and alerts for alerting the appropriate people when something goes wrong are not quite there yet."

"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."

"Installation of plugins seem to be really difficult due to the documentation available."

"I think New Relic can be more simple to use because for beginners it can be more difficult to use, so I think New Relic can improve in that aspect."

"From a point of view of showing you what to do fine but in terms of showing you what to do with the data infuriatingly unhelpful."

More New Relic cons

"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."

"This solution requires proper training to get 100% out of it."

"We would like the real-time monitoring of an interface to be improved within this solution."

"We would like to see improvement in the mainframe integration that this solution is capable of."

"The product lacks APIs for integration with other systems and we have issues with monitoring."

"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."

"Third-party integration should be improved for some commonly used products such as Universal CMDB."

"The price for Pandora FMS is expensive."

More Pandora FMS cons

Pricing and Cost Advice

"I think the pricing is reasonable."

"The price depends on how many agents you want."

"The price of New Relic could improve. It is expensive."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The solution is less expensive than AppNeta."

"This is an expensive tool."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

More New Relic pricing and cost advice

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

"They are very competitive on the pricing side. That's one reason why my manager keeps using it."

"You get the license and it includes updates, new versions, and access to the complete library of modules."

"Pandora FMS is easy to implement and the pricing of licenses is competitive."

"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."

"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."

"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

Construction Company

Comms Service Provider

21%

Construction Company

12%

Outsourcing Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Comparisons

Datadog vs New Relic

Compared 5% of the time

Dynatrace vs New Relic

Compared 5% of the time

Splunk AppDynamics vs New Relic

Compared 4% of the time

Splunk Observability Cloud vs New Relic

Compared 2% of the time

Splunk Enterprise Security vs New Relic

Compared 2% of the time

More New Relic Competitors

Zabbix vs Pandora FMS

Compared 7% of the time

Nmap vs Pandora FMS

Compared 4% of the time

Nagios Core vs Pandora FMS

Compared 4% of the time

ConnectWise RMM vs Pandora FMS

Compared 3% of the time

Wazuh vs Pandora FMS

Compared 3% of the time

More Pandora FMS Competitors

Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

Pandora FMS

September 2026

Download Pandora FMS product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Pandora FMS offers comprehensive monitoring for IT infrastructure and services, supporting hybrid environments and enhancing operational efficiency with customizable architecture and seamless tool integration.

Pandora FMS provides a user-friendly platform for monitoring servers, network devices, and applications across virtual and cloud environments. Its agent options, centralized management, and high availability configurations allow it to support extensive network infrastructures. Offering robust alarm systems and lightweight operation, it adapts to enterprise needs, whether large or small. Users benefit from flexible metrics and plugins, although improvements in automation, analytics, and expanded API integration are anticipated. Challenges include interface instability in older versions and the need for improved dashboard customization, real-time monitoring, and cloud integration.

What features does Pandora FMS offer?

All-in-One Monitoring: Supports a wide range of platforms and devices for comprehensive visibility.
Customizable Architecture: Integrates seamlessly with external tools for tailored solutions.
High Availability Configurations: Ensures continuous monitoring and operation.
Flexible Metrics and Plugins: Enables tailored monitoring setups for diverse needs.

What are the benefits and ROI?

Enhanced Operational Efficiency: Streamlines monitoring processes and improves time management.
Scalability: Adapts to growing infrastructures without sacrificing performance.
Seamless Integration: Works well with existing IT tools and environments.
Comprehensive Coverage: Provides extensive oversight across a variety of platforms and environments.

In specific industries, Pandora FMS is utilized for IT service supervision, infrastructure monitoring, and network device management. Organizations leverage it to maintain network quality, ensure compliance, predict issues, and manage inventory and security. It supports both remote desktops and clients' systems, making it valuable for generating SLA reports and monitoring hybrid server environments. Pandora FMS's adaptability allows it to serve diverse sectors by facilitating efficient supervision and control.

Pandora FMS

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Buyer's Guide

New Relic vs. Pandora FMS

September 2026

Free Report: New Relic vs. Pandora FMS

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