New Relic vs Pandora FMS comparison

Why PeerSpot?

New Relic and Pandora FMS are both solutions in the Network Monitoring Software category. New Relic is ranked #10 with an average rating of 8.3, while Pandora FMS is ranked #64. New Relic holds a 1.4% mindshare in NMS, compared to Pandora FMS’s 0.7% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 100% of Pandora FMS users who would recommend it.

New Relic

Read 176 New Relic reviews

29,719 Views
8,916 Comparison Views

94% willing to recommend

Pandora FMS

Read 22 Pandora FMS reviews

7,030 Views
3,656 Comparison Views

100% willing to recommend

New Relic

Pandora FMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

New Relic and Pandora FMS are competitors in the monitoring solutions category. New Relic has an edge with its application performance monitoring capabilities, while Pandora FMS offers a more comprehensive monitoring system for various environments.

Features:New Relic focuses on application performance monitoring, providing real-time transaction monitoring, detailed error tracking, and a smooth installation process. Its integration into DevOps strategies offers valuable insights for service management. Pandora FMS offers a comprehensive monitoring system, supporting server, network, and application environments, with strengths in flexibility and integration across various platforms.

Room for Improvement:New Relic users express concerns regarding data privacy and desire more granular alerting capabilities and improved error insights. The pricing model is considered expensive for startups, and there's a wish for better historical data retention. Pandora FMS could enhance its automation features and support for custom themes, while resource consumption, community size, and network discovery capabilities could be improved.

Ease of Deployment and Customer Service:New Relic offers flexible deployment options focusing on public and hybrid cloud environments, with comprehensive documentation and high-rated support responsiveness. Pandora FMS supports hybrid and on-premises deployments, with a straightforward setup and commendable customer service, though New Relic's support is often slightly better rated.

Pricing and ROI:New Relic's pricing is seen as high, impacting ROI negatively for small businesses, even though it offers features that can lead to operational efficiencies. Pandora FMS provides competitive pricing with open-source options for flexibility and cost-effectiveness, enhancing ROI for smaller installations. User satisfaction with pricing and ROI varies based on individual contexts.

To learn more, read our detailed New Relic vs. Pandora FMS Report (Updated: October 2026).

Buyer's Guide

New Relic vs. Pandora FMS

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

10th

Ranking in IT Infrastructure Monitoring

10th

Ranking in Cloud Monitoring Software

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (6th)

Pandora FMS

Ranking in Network Monitoring Software

64th

Ranking in IT Infrastructure Monitoring

59th

Ranking in Cloud Monitoring Software

38th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (26th), Log Management (59th)

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.4%, down from 1.8% compared to the previous year. The mindshare of Pandora FMS is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	1.4%
Pandora FMS	0.7%
Other	97.9%

Network Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Gabriel Glusgold

Asociado/ at Infraestructura Informática

Personalized metrics; simplicity of data

My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic shows how much time each SQL transaction (SQL query) is taking to execute, so the client can pinpoint the query and modify it so that it takes less time to execute."

"I can have my developers find bugs and fix them in one-tenth of time they used to take."

"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."

"Go with it. It is a good product. It gives us the visibility that we need in monitoring."

"It is easy to set up from scratch, as you don’t need resources."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"Overall, it improves the experience of the customers and site users."

"However, as a dev-ops tool, it has been priceless."

More New Relic pros

"The support is excellent for this product; their response time is very fast, and they are very knowledgeable."

"Pandora FMS (the Flexible Monitoring System) is an all-in-one package solution, and we can monitor our whole system with Service perspective."

"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."

"This solution has screens that are easy to understand and provide a wealth of information."

"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."

"The network monitoring and configuration within this solution is very good."

"Pandora's architecture is interesting; it's open so you can easily extend and enhance it, it's simpler to customize Pandora compared to other solutions, and it's also scalable enough to support large environments."

"Each of these points I think represents the keys as to why this software works in my jewelry stores, as it gives me greater control over all of the devices, the best performance, and I can interpret the data easily and much faster, with excellent results."

More Pandora FMS pros

Cons

"One issue is cost."

"More instruments with .NET and asynchronous calls, and New Relic says it’s on the way."

"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."

"The pricing model. New Relic can be expensive for growing startups."

"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."

"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."

"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."

"Raw transaction didn’t give us data that we needed."

More New Relic cons

"They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way."

"We would like the real-time monitoring of an interface to be improved within this solution."

"In its versions for Linux, in the beginning, it can be somewhat complicated to configure and implement."

"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."

"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."

"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."

"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."

"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."

More Pandora FMS cons

Pricing and Cost Advice

"The price depends on how many agents you want."

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."

"This is an expensive product."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The price was one of the reasons we chose this solution."

"I loved this product, but we can no longer afford it, so we dropped it."

"The solution is less expensive than AppNeta."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

More New Relic pricing and cost advice

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"They are very competitive on the pricing side. That's one reason why my manager keeps using it."

"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."

"Pandora FMS is easy to implement and the pricing of licenses is competitive."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."

"You get the license and it includes updates, new versions, and access to the complete library of modules."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

10%

Construction Company

Comms Service Provider

20%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

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Product Reports

Buyer's Guide

New Relic

October 2026

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Buyer's Guide

Pandora FMS

October 2026

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Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers comprehensive server and application performance monitoring features, empowering organizations with real-time insights and customizable dashboards for efficient issue resolution.

Possessing robust capabilities, New Relic provides in-depth application data, allowing users to trace and diagnose issues efficiently. Its powerful API integration enables seamless performance improvement tracking. Despite certain areas for improvement like configuration handling and pricing, New Relic remains a preferred choice for application performance monitoring, server monitoring, and infrastructure management, facilitating end-to-end observability and enhancing application health.

What are New Relic's key features?

Server Monitoring: Provides insights into system health and performance metrics.
Real-Time Application Performance Insights: Offers instant data on application performance and user experience.
Customizable Dashboards: Tailor dashboards to display the most relevant data for specific needs.
API Integration: Supports integration with external tools for enhanced performance tracking.
Scalability: Adapts to the growing needs of enterprises, ensuring continuous monitoring effectiveness.
Synthetic Monitoring: Simulates user interactions to preemptively identify potential issues.

Why consider New Relic's benefits?

In-Depth Data: Access to comprehensive application data for quick issue resolution.
Efficient Alerting: Real-time alerts to identify and address problems swiftly.
Improved Performance: Metrics and insights that facilitate enhanced application performance.
Tool Integrations: Integration enhances value by combining various system insights.

In sectors like finance and e-commerce, New Relic is utilized for real-time performance monitoring, allowing businesses to identify bottlenecks, manage infrastructure effectively, and ensure seamless user experiences. By tracking API response times and monitoring databases, companies improve performance and user satisfaction through better observability and synthetic monitoring.

New Relic

Pandora FMS offers comprehensive monitoring for IT infrastructure and services, supporting hybrid environments and enhancing operational efficiency with customizable architecture and seamless tool integration.

Pandora FMS provides a user-friendly platform for monitoring servers, network devices, and applications across virtual and cloud environments. Its agent options, centralized management, and high availability configurations allow it to support extensive network infrastructures. Offering robust alarm systems and lightweight operation, it adapts to enterprise needs, whether large or small. Users benefit from flexible metrics and plugins, although improvements in automation, analytics, and expanded API integration are anticipated. Challenges include interface instability in older versions and the need for improved dashboard customization, real-time monitoring, and cloud integration.

What features does Pandora FMS offer?

All-in-One Monitoring: Supports a wide range of platforms and devices for comprehensive visibility.
Customizable Architecture: Integrates seamlessly with external tools for tailored solutions.
High Availability Configurations: Ensures continuous monitoring and operation.
Flexible Metrics and Plugins: Enables tailored monitoring setups for diverse needs.

What are the benefits and ROI?

Enhanced Operational Efficiency: Streamlines monitoring processes and improves time management.
Scalability: Adapts to growing infrastructures without sacrificing performance.
Seamless Integration: Works well with existing IT tools and environments.
Comprehensive Coverage: Provides extensive oversight across a variety of platforms and environments.

In specific industries, Pandora FMS is utilized for IT service supervision, infrastructure monitoring, and network device management. Organizations leverage it to maintain network quality, ensure compliance, predict issues, and manage inventory and security. It supports both remote desktops and clients' systems, making it valuable for generating SLA reports and monitoring hybrid server environments. Pandora FMS's adaptability allows it to serve diverse sectors by facilitating efficient supervision and control.

Pandora FMS

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Buyer's Guide

New Relic vs. Pandora FMS

October 2026

Free Report: New Relic vs. Pandora FMS

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