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New Relic vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
12th
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Pandora FMS
Ranking in Network Monitoring Software
43rd
Ranking in IT Infrastructure Monitoring
42nd
Ranking in Cloud Monitoring Software
28th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Server Monitoring (17th), Log Management (37th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.7% compared to the previous year. The mindshare of Pandora FMS is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Gabriel Glusgold - PeerSpot reviewer
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"Server uptime is its most valuable feature."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The most valuable feature is the ability to manage the application flow."
"We are able to drill down and see what is going on in the system."
"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."
"Thanks to this software and to the work of the support team, we have everything under control."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
"This solution has screens that are easy to understand and provide a wealth of information."
"We are able to control our business with this all-in-one monitoring tool."
"What I value most about Pandora FMS is the simplicity of working with it."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
 

Cons

"In the next release, I'd like to see a better pricing structure."
"Email alert customization is limited."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The customization of the start and end time is kind of cool."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"It is very difficult to award the service level cycles at an endpoint level."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
"We would like the real-time monitoring of an interface to be improved within this solution."
"Third-party integration should be improved for some commonly used products."
"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"This solution requires proper training to get 100% out of it."
"An update to the Android app would be appreciated."
"Improvements are needed for server and network discovery, including service-based discovery."
 

Pricing and Cost Advice

"The pricing is fine."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"I think the pricing is reasonable."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"They are very competitive on the pricing side. That's one reason why my manager keeps using it."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
Computer Software Company
11%
Media Company
9%
Financial Services Firm
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about New Relic vs. Pandora FMS and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.