We performed a comparison between New Relic and Observer GigaStor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is application monitoring."
"The simplicity of the dashboard is very good."
"The stability of New Relic APM is very good."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The VPN is one of the solution's most valuable features for us."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The solution offers good documentation."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"The Wi-Fi side needs improvement."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"It would be nice if there were pre-made dashboards."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"It is very difficult to award the service level cycles at an endpoint level."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"We have had issues with our agents going offline."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"I would like to have more than 4TB of storage available in the portable version of this solution."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while Observer GigaStor is ranked 91st in Network Monitoring Software with 7 reviews. New Relic is rated 8.6, while Observer GigaStor is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Observer GigaStor writes "Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Observer GigaStor is most compared with Gigamon Deep Observability Pipeline, Wireshark, Kentik and Cisco Nexus Dashboard Data Broker.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
