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New Relic vs Opsview comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Opsview
Ranking in Network Monitoring Software
41st
Ranking in IT Infrastructure Monitoring
34th
Ranking in Cloud Monitoring Software
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Server Monitoring (17th)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of New Relic is 1.9%, down from 3.4% compared to the previous year. The mindshare of Opsview is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
New Relic1.9%
Opsview0.4%
Other97.7%
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Jeff Cronstrom - PeerSpot reviewer
A highly stable solution that can be used to monitor system availability
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It is a software solution as a service, so I don't have to manage it on-premise."
"They have baseline level alerting."
"Server uptime is its most valuable feature."
"The VPN is one of the solution's most valuable features for us."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"I am satisfied with the overall product since it works well…It is a stable solution."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"It's a good solution. It covers all aspects of monitoring purposes."
 

Cons

"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I haven't come across any features that are lacking."
"It would be nice if there were pre-made dashboards."
"Email alert customization is limited."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"Pricing and a few certain aspects in the solution needs to be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
"Customized reporting can be improved."
"Some of the graphics on Opsview could be improved."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
 

Pricing and Cost Advice

"We're paying for the New Relic APM license annually."
"This is an expensive tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The pricing is fine."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"We feel it's a little bit pricey."
"The price was one of the reasons we chose this solution."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is priced similarly to other tools offering similar features."
"I would rate pricing a seven out of ten, where ten is the highest price."
"The solution is not cheap. I think that the pricing is a little bit on the high side."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise49
Large Enterprise60
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What do you like most about Opsview Monitor?
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.
What needs improvement with Opsview Monitor?
Some of the graphics on Opsview could be improved.
What is your primary use case for Opsview Monitor?
Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about New Relic vs. Opsview and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.