Try our new research platform with insights from 80,000+ expert users

Netsurion vs VMware Aria Operations for Logs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
5.0
VMware Aria Operations for Logs boosts ROI with cost savings and efficiency, especially in virtualization-focused environments, within two years.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
4.1
VMware Aria Operations for Logs users experience mixed support quality, with slow but effective escalation to skilled experts.
Customer service and support have declined.
While support staff is knowledgeable, getting access to specialists can be challenging when dealing with the limits of a product.
I did not need technical support because I am a professional with VMware.
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
8.5
VMware Aria Operations for Logs is highly scalable and integrates well, though licensing and space management affect scalability.
Since payment is based on hardware, scalability impacts are managed more effectively than with other tools paid by data volume.
It's relatively easy to find individuals with the skills to work with VMware because it is a widely spread tool.
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
7.1
VMware Aria Operations for Logs is stable, integrates with Microsoft, and is reliable, with minor issues resolved swiftly.
VMware as a whole provides very stable tools.
It has been very stable, and every time I needed it, it was available and working.
Managing a lot of data involves reliance on hardware and network performance, which are external factors that can affect stability.
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
VMware Aria Operations for Logs needs better usability, integration, documentation, cost efficiency, stability, and enhanced filtering and dashboard features.
There is also dissatisfaction with Broadcom's broader attitude, which is prompting me to search for alternatives.
VMware Aria Operations for Logs is not a cost-effective tool.
It would be beneficial to have a roadmap for these dashboards to ensure consistent functionality.
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
VMware Aria Operations for Logs is cost-effective within bundles but pricey without, leading to mixed enterprise buyer opinions.
Splunk, often paid by the terabytes, becomes expensive quickly if not managed carefully.
The price has risen significantly, and for smaller customers, the cost can be up to ten times more than before.
The cost of using VMware Aria Operations for Logs was very high, around two to three million dollars, although the exact figure is uncertain.
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
VMware Aria Operations for Logs optimizes infrastructure with dashboards, real-time notifications, and scalability, enhancing troubleshooting and cost efficiency.
The most valuable features are log centralization and long-term retention for logs.
This tool also provides greater insight when integrated with VMware infrastructure, making it more precise than other tools.
A valuable feature of VMware Aria Operations for Logs is its ability to allow personalization of dashboards and requests.
 

Categories and Ranking

Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
VMware Aria Operations for ...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
28
Ranking in other categories
Log Management (12th)
 

Mindshare comparison

Netsurion and VMware Aria Operations for Logs aren’t in the same category and serve different purposes. Netsurion is designed for Managed Security Services Providers (MSSP) and holds a mindshare of 0.8%, up 0.7% compared to last year.
VMware Aria Operations for Logs, on the other hand, focuses on Log Management, holds 1.3% mindshare, up 1.1% since last year.
Managed Security Services Providers (MSSP)
Log Management
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
LarsChristensen - PeerSpot reviewer
Efficient troubleshooting with precise log filtering and an easy setup
The tool could benefit from improved filter settings and dashboarding. While there are dashboards available, they are often created by community members and may not work after updates. It would be beneficial to have a roadmap for these dashboards to ensure consistent functionality. It would also be advantageous if the tool could process even large amounts of data faster, though this may be more related to data movement challenges rather than the software itself.
report
Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
8%
Performing Arts
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about vRealize Log Insight?
The events are notably more descriptive, aiding in security and event analysis. We've also integrated Sky Collector, providing valuable insights and solutions for troubleshooting.
What is your experience regarding pricing and costs for vRealize Log Insight?
The cost of using VMware Aria Operations for Logs was very high, around two to three million dollars, although the exact figure is uncertain. The price was proving to be too much, especially with t...
What needs improvement with vRealize Log Insight?
VMware Aria Operations for Logs is not a cost-effective tool. Changing any telemetry requires creating a new template, such as changes to the VM disk size. Always having to create a new template ma...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
vRealize Log Insight
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
Find out what your peers are saying about Netsurion vs. VMware Aria Operations for Logs and other solutions. Updated: May 2023.
861,524 professionals have used our research since 2012.