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Netsurion vs SentinelOne Singularity AI SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
54th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), SOC as a Service (15th), Managed Detection and Response (MDR) (39th), Extended Detection and Response (XDR) (43rd)
SentinelOne Singularity AI ...
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
5
Ranking in other categories
AI Observability (22nd)
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. The mindshare of SentinelOne Singularity AI SIEM is 1.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity AI SIEM1.6%
Netsurion0.7%
Other97.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Prince Joseph - PeerSpot reviewer
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
Advanced AI-driven monitoring has strengthened investigations and now prioritizes critical threats
I would not say there is anything that could be better in SentinelOne Singularity AI SIEM; I think we have seen something unique in the product. This product has the potential to add more SOC functionality on top of its SIEM, which can automate a few more things because I have the information there. I need to do what I would call security agents or agentic AI to be built on top; it can take care of a lot more analysis and actions. Maybe licensing cost can also be looked at and reduced. We are still to see the automated feature work a little bit more; we are not really using it to the full extent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"If I were to look at logs manually, there's no way I could do that; as an example, there are 48 million logs processed a day, so it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"The managed SOC has been huge for freeing up staff to work on other responsibilities, and we are saving on at least one full-time employee."
"When they face attacks such as ransomware and are dissatisfied with their existing solutions, they switch to SentinelOne Singularity AI SIEM, which is quite good in detecting unknown threats, cleaning the system, and handling ransomware."
"After using SentinelOne Singularity AI SIEM, it has reduced our incident response time by forty to fifty percent compared to other tools."
"SentinelOne Singularity AI SIEM's AI-powered analytics does affect our SOC's ability to reduce false positives; that is one of the biggest advantages because the manpower that I have is limited."
"AI-driven capabilities will give me real-time detection and will protect my autonomous AI interruption."
"Overall, I would assess the overall security posture after implementing SentinelOne Singularity AI SIEM as significantly better."
 

Cons

"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"I would like to see the dashboard come up more quickly."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that."
"Another area for improvement is that the product is somewhat expensive. Pricing could be improved as well."
"It is quite good, but the only downside is that it is costly."
"At the moment, I feel the pricing is a little bit on the higher side, but the tool is positioned in a place where risk is very high, and we do not want to take chances, so we are prepared to pay the premium."
"In AI SIEM, the areas that have room for improvement are the parsers for third-party integrated data or for third-party data sources that are not native integrations, which could be made a bit easier."
"SentinelOne Singularity AI SIEM has some performance and reliability issues that need improvement."
 

Pricing and Cost Advice

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
Healthcare Company
9%
Comms Service Provider
9%
Construction Company
9%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SentinelOne Singularity AI SIEM?
In AI SIEM, the areas that have room for improvement are the parsers for third-party integrated data or for third-party data sources that are not native integrations, which could be made a bit easi...
What is your primary use case for SentinelOne Singularity AI SIEM?
Our use case with SentinelOne Singularity AI SIEM is primarily AI observability for a large part. We are using it for SIEM purposes as well. Prior to the inclusion of Purple AI, it was exclusively ...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
My impression of the AI-driven threat detection capabilities of SentinelOne Singularity AI SIEM is great. I am really looking forward to the upcoming feature with agentic incident investigation. If...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
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Find out what your peers are saying about Netsurion vs. SentinelOne Singularity AI SIEM and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.