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Netsurion vs SentinelOne Singularity AI SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (30th), SOC as a Service (14th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
SentinelOne Singularity AI ...
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
5
Ranking in other categories
AI Observability (12th)
 

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. The mindshare of SentinelOne Singularity AI SIEM is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity AI SIEM1.4%
Netsurion0.8%
Other97.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
AI-driven monitoring has improved real-time threat detection but still needs better automation
I could see some workflows, but I am unable to do automated workflows. For example, some repetitive jobs or repetitive tasks I am doing, but I am trying to have less manual intervention on the front. I am raising some issues that should be resolvable. The SentinelOne team has told me that this can be resolved within a couple of months, but they are saying that it is in future for enhancement and it may take some time. So far, the numbers are great. Regarding disadvantages or areas for improvement, I could say that 35 percent of my manual effort can be detected since I implemented it very recently. I could be able to say my current data talks about only 35 percent, and it may improve further, as I am expecting. But I can only comment based on my alerts and events. The adoption rate will be less compared to other products, as this can be a time-taken process because all my data needs to be offloaded and the system needs to understand my existing alerts, logs, and other things. This will take some more time, probably another month. Another area for improvement is that the product is somewhat expensive. Pricing could be improved as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The 24/7 monitoring and alerting have positively affected our security maturity because now we have people with eyes on our security events 24/7."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"The solution provides actionable threat intelligence, it is not a passive service, they go in and perform mitigations on whatever they find, it is timely, and they provide context so it is understood by anyone who receives these reports."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"Expediting incident response is really great."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"When they face attacks such as ransomware and are dissatisfied with their existing solutions, they switch to SentinelOne Singularity AI SIEM, which is quite good in detecting unknown threats, cleaning the system, and handling ransomware."
"AI-driven capabilities will give me real-time detection and will protect my autonomous AI interruption."
"After using SentinelOne Singularity AI SIEM, it has reduced our incident response time by forty to fifty percent compared to other tools."
"SentinelOne Singularity AI SIEM's AI-powered analytics does affect our SOC's ability to reduce false positives; that is one of the biggest advantages because the manpower that I have is limited."
"Overall, I would assess the overall security posture after implementing SentinelOne Singularity AI SIEM as significantly better."
 

Cons

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"I would like to see a faster response when we see things like 15,000 lockouts."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"SentinelOne Singularity AI SIEM has some performance and reliability issues that need improvement."
"At the moment, I feel the pricing is a little bit on the higher side, but the tool is positioned in a place where risk is very high, and we do not want to take chances, so we are prepared to pay the premium."
"In AI SIEM, the areas that have room for improvement are the parsers for third-party integrated data or for third-party data sources that are not native integrations, which could be made a bit easier."
"Another area for improvement is that the product is somewhat expensive. Pricing could be improved as well."
"It is quite good, but the only downside is that it is costly."
 

Pricing and Cost Advice

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SentinelOne Singularity AI SIEM?
I would not say there is anything that could be better in SentinelOne Singularity AI SIEM; I think we have seen something unique in the product. This product has the potential to add more SOC funct...
What is your primary use case for SentinelOne Singularity AI SIEM?
For us, the use case is primarily to analyze security events that are coming in and also events that are kept over a period of time, to track and use it for investigation and maybe analysis, someti...
What advice do you have for others considering SentinelOne Singularity AI SIEM?
I assess the overall security posture of the company after implementation as positive; I see a big impact on that. I would rate this review as an overall eight.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Information Not Available
Find out what your peers are saying about Netsurion vs. SentinelOne Singularity AI SIEM and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.