Netsurion vs VMware Aria Operations for Logs comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Netsurion and VMware Aria Operations for Logs based on real PeerSpot user reviews.

Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Netsurion vs. VMware Aria Operations for Logs Report (Updated: May 2023).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.""When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good.""Expediting incident response is really great.""I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that.""We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.""We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats.""They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices.""The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

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"The solution is quite user-friendly.""We use the on-premises version of this solution for log analysis and to find details about certain issues.""We are using it because we have a VMware product. It has its own built in dashboards for VMware products, and that's a good thing.""The events are notably more descriptive, aiding in security and event analysis. We've also integrated Sky Collector, providing valuable insights and solutions for troubleshooting.""The system's management and its alerts are the most valuable aspects of the solution.""It allows us to gain a comprehensive overview of our infrastructure.""The root cause analysis feature is very valuable.""It gives the customer a quick overview, so they don't have to dig. There's a clear dashboard with many sensors in a single space. He gets a helicopter view of his environment, but he can investigate further if there are serious issues. It's pretty user-friendly."

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Cons
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told.""Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.""I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.""Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for.""Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.""Netsurion's SOC can be a bit too aggressive at times.""The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.""The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

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"Documentation is lacking, including some guide as to how to use the expressions. It is not clear how to look for a log, for example. Some examples in the documentation might be helpful. I think that VMware had good documentation, but it's no longer hosted. The documentation is not as easy to understand as it was before.""The solution should be more user-friendly. The user interface and dashboard could be simplified.""I think that it should be able to integrate with other third-party backup and recovery solutions, more that it does now.""The solution is a very good tool, but it has a lot of limitations. One of the main issues is around how you define your retention policy, for instance, in Log Insight. It doesn't have it. You can't define a log retention policy. You also can't define the destination or location for your logs. All of the logs are in one index or one bucket.""From an improvement perspective, the tool needs to be made more user-friendly.""It needs better integration with third-party analytics tools.""The tool is expensive.""I would like to see more tutorials or at least an introduction video from the supplier, so you can become proficient and get the most out of the solution. You might not get the full benefit from a logging or reporting solution because you might not have a particular tool enabled. You could leave something out of your analysis because you aren't aware of it or you don't know how to set it up."

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Pricing and Cost Advice
  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
  • More Netsurion Pricing and Cost Advice →

  • "Pricing could always be lower. If it were free, I would be more satisfied."
  • "The license cost for any other monitoring tool is too high compared to this product."
  • "Pricing is good because it is part of the suite package. It comes in a bundle for us."
  • "The licensing cost for vRealize Log Insight is a little higher, so in terms of cost, it all depends upon what kind of environment you have. If you have a complete virtualized environment, or at least you're using a ninety-five percent virtualized environment, then vRealize Log Insight will play a very good role because it is a VMware component, so it has very tight integration with other VMware components and systems. This means you don't have to procure any other monitoring and management tool, and you don't need a separate automation tool. vRealize Log Insight will have an upper hand if your environment is purely virtualized on VMware. If you're using a mix of physical and virtual components, for example, a 50:50 ratio, then you need to have a third-party component to manage overall monitoring."
  • "I am not sure what the exact cost is. However, I believe the vRealize suite costs $2,500.00 per year."
  • "I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive."
  • "I think it is a reasonably priced product."
  • "The pricing has been updated recently."
  • More VMware Aria Operations for Logs Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come back… more »
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they… more »
    Top Answer:It allows us to gain a comprehensive overview of our infrastructure.
    Top Answer:The pricing has been updated recently. Previously, it was costly.
    Top Answer:I had concerns about licensing, but there have been recent changes starting this month. Previously, we lacked VMware licenses for Operations on certain hosts where project owners were obtaining them… more »
    Ranking
    Views
    124
    Comparisons
    44
    Reviews
    5
    Average Words per Review
    1,784
    Rating
    8.6
    10th
    out of 94 in Log Management
    Views
    4,467
    Comparisons
    3,361
    Reviews
    10
    Average Words per Review
    639
    Rating
    8.4
    Comparisons
    Also Known As
    Netsurion Managed Threat Protection, Netsurion EventTracker
    vRealize Log Insight
    Learn More
    Netsurion
    Video Not Available
    VMware
    Video Not Available
    Overview

    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Manage data at scale with centralized log management, deep operational visibility and intelligent analytics for troubleshooting and auditing across private, hybrid and multi-cloud environments.
    Sample Customers
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Non Profit9%
    Healthcare Company9%
    University9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company17%
    Financial Services Firm17%
    Insurance Company8%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Government14%
    Computer Software Company14%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise44%
    REVIEWERS
    Small Business25%
    Midsize Enterprise33%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    Netsurion vs. VMware Aria Operations for Logs
    May 2023
    Find out what your peers are saying about Netsurion vs. VMware Aria Operations for Logs and other solutions. Updated: May 2023.
    765,386 professionals have used our research since 2012.

    Netsurion is ranked 4th in Managed Security Services with 24 reviews while VMware Aria Operations for Logs is ranked 10th in Log Management with 24 reviews. Netsurion is rated 8.4, while VMware Aria Operations for Logs is rated 8.2. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of VMware Aria Operations for Logs writes "Gives a clear forecast about existing machines, and has an automation feature that helps in reducing a lot of ambiguities and managing operational efficiencies". Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh, whereas VMware Aria Operations for Logs is most compared with Splunk Enterprise Security, Elastic Security, LogRhythm SIEM, Graylog and IBM Security QRadar. See our Netsurion vs. VMware Aria Operations for Logs report.

    We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.