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Netsurion vs VMware Aria Operations for Logs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
3.7
VMware Aria Operations for Logs boosts efficiency, reduces monitoring costs, offers free updates, and achieves faster ROI than other tools.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
5.4
Customer service for VMware Aria Operations for Logs is knowledgeable but slow, with mixed experiences and costly, delayed support.
I would rate them about nine out of ten in terms of support.
Service Delivery Manager at DXC Technology
Customer service and support have declined.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
While support staff is knowledgeable, getting access to specialists can be challenging when dealing with the limits of a product.
Advisory Solution Consultant at ServiceNow
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
7.7
VMware Aria Operations for Logs excels in scalability, facilitating easy integration and management for diverse enterprise environments.
Since payment is based on hardware, scalability impacts are managed more effectively than with other tools paid by data volume.
Advisory Solution Consultant at ServiceNow
Scalability can pretty much be achieved by increasing your licenses or once you reach the maximum, you can deploy one more VMware Aria Operations for Logs and then you can integrate them together.
Service Delivery Manager at DXC Technology
It's relatively easy to find individuals with the skills to work with VMware because it is a widely spread tool.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
7.2
VMware Aria Operations for Logs is highly stable, integrates well with Microsoft, and is highly rated for reliability.
Managing a lot of data involves reliance on hardware and network performance, which are external factors that can affect stability.
Advisory Solution Consultant at ServiceNow
Its stability is rated one hundred percent according to best practices.
Server, Virtualization and Data Storage Solutions Specialist at DE Bilişim Tek. A.Ş.
VMware Aria Operations for Logs comes with the options for high availability and disaster recovery as well.
Service Delivery Manager at DXC Technology
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
VMware Aria Operations faces challenges in pricing, integration, UI, processing speed, documentation, and vendor support, requiring enhancements.
If they do not have this, they should probably focus on integrating VMware Aria Operations for Logs with hyperscale cloud providers such as Azure, AWS, and Google.
Service Delivery Manager at DXC Technology
VMware Aria Operations for Logs is not a cost-effective tool.
Server, Virtualization and Data Storage Solutions Specialist at DE Bilişim Tek. A.Ş.
There is also dissatisfaction with Broadcom's broader attitude, which is prompting me to search for alternatives.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
VMware Aria Operations for Logs offers competitive pricing based on hardware usage, but experiences vary due to recent hikes and setup differences.
The price has risen significantly, and for smaller customers, the cost can be up to ten times more than before.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
The license is perpetual and you do not have to pay monthly as it is a one time purchase.
Service Delivery Manager at DXC Technology
Splunk, often paid by the terabytes, becomes expensive quickly if not managed carefully.
Advisory Solution Consultant at ServiceNow
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
VMware Aria Operations for Logs is praised for integration, user-friendly interface, robust analysis, real-time alerts, and cost-saving features.
This tool also provides greater insight when integrated with VMware infrastructure, making it more precise than other tools.
Advisory Solution Consultant at ServiceNow
The most valuable features are log centralization and long-term retention for logs.
Infrastructure architect at a tech services company with 501-1,000 employees
VMware Aria Operations for Logs would be used to completely monitor the health of your environment.
Service Delivery Manager at DXC Technology
 

Categories and Ranking

Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (27th), Security Information and Event Management (SIEM) (49th), SOC as a Service (13th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)
VMware Aria Operations for ...
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
29
Ranking in other categories
Log Management (20th)
 

Mindshare comparison

Netsurion and VMware Aria Operations for Logs aren’t in the same category and serve different purposes. Netsurion is designed for Managed Security Services Providers (MSSP) and holds a mindshare of 1.2%, up 0.9% compared to last year.
VMware Aria Operations for Logs, on the other hand, focuses on Log Management, holds 1.3% mindshare, down 1.3% since last year.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Netsurion1.2%
Secureworks Taegis Managed XDR / MDR4.9%
IBM Managed Security Services2.3%
Other91.6%
Managed Security Services Providers (MSSP)
Log Management Mindshare Distribution
ProductMindshare (%)
VMware Aria Operations for Logs1.3%
Splunk Enterprise Security6.8%
Wazuh4.8%
Other87.1%
Log Management
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
DineshKumar21 - PeerSpot reviewer
Service Delivery Manager at DXC Technology
Comprehensive monitoring has improved performance, capacity planning, and multi-source log analysis
VMware Aria Operations for Logs would be used to completely monitor the health of your environment. Second is to understand your existing capacity and forecast your capacity for the next year or so. Third would be on performance management, understanding how the environment is performing, and what has to be done to optimize it. We use VMware Aria Operations for Logs for these purposes. We also use VMware Aria Operations for Logs to monitor non-VMware components as well. VMware Aria Operations for Logs is now part of a bigger suite with several modules added. You have an option to collect logs from various sources and then you can do some sorts of analytics from it as well. All of this can be done with VMware Aria Operations for Logs.
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Top Industries

By visitors reading reviews
Construction Company
10%
Performing Arts
10%
Outsourcing Company
10%
Manufacturing Company
9%
Government
11%
Financial Services Firm
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise9
Large Enterprise13
 

Questions from the Community

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What is your experience regarding pricing and costs for vRealize Log Insight?
VMware Aria Operations for Logs does have device licenses. The license is perpetual and you do not have to pay monthly as it is a one time purchase. The only thing is if you are looking for support...
What needs improvement with vRealize Log Insight?
VMware periodically provides upgrades and updates to the product. They are also extending support to various third party hardware as well. I am not sure whether they have any ready made APIs for cl...
What is your primary use case for vRealize Log Insight?
We have been using this for the last five years.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
vRealize Log Insight
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
Find out what your peers are saying about Check Point Software Technologies, Sophos, Bugcrowd and others in Managed Security Services Providers (MSSP). Updated: May 2026.
899,125 professionals have used our research since 2012.