NETSCOUT nGeniusPULSE vs Zenoss Cloud comparison

NETSCOUT and Zenoss are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #31 with an average rating of 10.0, while Zenoss is ranked #77. NETSCOUT holds a 0.4% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

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401 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

643 Views
441 Comparison Views

100% willing to recommend

NETSCOUT nGeniusPULSE

Zenoss Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and NETSCOUT nGeniusPULSE compete in the network monitoring and management space. Zenoss Cloud has an edge due to its flexible integration capabilities, while NETSCOUT nGeniusPULSE excels with comprehensive monitoring solutions.

Features: Zenoss Cloud integrates robustly with various IT infrastructure components, offers a comprehensive view of system health, and includes strong predictive analytics for early issue detection. NETSCOUT nGeniusPULSE provides extensive monitoring across diverse network environments, focuses on real-time performance analysis, and ensures detailed network visibility.

Room for Improvement: Zenoss Cloud could improve in enhancing real-time issue resolution, expanding network visibility capabilities, and increasing out-of-the-box features. NETSCOUT nGeniusPULSE might benefit from more flexible integrations, improved predictive analytics, and streamlined user experience.

Ease of Deployment and Customer Service: Zenoss Cloud offers a straightforward cloud-based deployment model that minimizes setup time and provides effective customer support tailored to rapid onboarding. NETSCOUT nGeniusPULSE uses a traditional deployment model that may require more configuration time but offers robust customer service throughout extended usage.

Pricing and ROI: Zenoss Cloud is recognized for competitive pricing, providing significant ROI through low initial setup costs and ongoing flexibility. NETSCOUT nGeniusPULSE has a higher upfront cost but delivers substantial ROI through its advanced feature set, which can be well worth the investment.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. Zenoss Cloud Report (Updated: April 2025).

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Zenoss Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Zenoss Cloud

Ranking in Network Monitoring Software

77th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), IT Infrastructure Monitoring (54th), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The solution's technical support team consists of good engineers and technicians."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The product offers good documentation that helps with initial training."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"The most valuable feature is the flexible discovery mechanism."

Cons

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The price of the solution could be reduced."

"The GUI interface and dashboards could be more attractive to the customer."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

"There was a problem with Zenoss and storage monitoring."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The AI aspect needs to improve."

Pricing and Cost Advice

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

Government

16%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Computer Software Company

24%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

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Product Reports

Buyer's Guide

NETSCOUT nGeniusPULSE

April 2025

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Buyer's Guide

Zenoss Cloud

April 2025

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Also Known As

nGeniusPULSE

Cloud Monitoring, Zenoss Service Dynamics

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Banco Votorantim

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Zenoss Cloud

April 2025

Free Report: NETSCOUT nGeniusPULSE vs. Zenoss Cloud

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