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NETSCOUT nGeniusPULSE vs OpenText Network Operations Management comparison

NETSCOUT and OpenText are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #31 with an average rating of 10.0, while OpenText is ranked #61 with an average rating of 8.0. NETSCOUT holds a 0.4% mindshare in NMS, compared to OpenText’s 0.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
NETSCOUT nGeniusPULSE
Read 6 NETSCOUT nGeniusPULSE reviews
  • 636 Views
  • 401 Comparison Views
100% willing to recommend
OpenText Network Operations...
Read 3 OpenText Network Operations Management reviews
  • 266 Views
  • 129 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusPULSE and OpenText Network Operations Management compete in the network performance monitoring and management category. OpenText Network Operations Management is perceived as having the upper hand due to its superior features and overall performance.

Features: NETSCOUT nGeniusPULSE specializes in proactive network health monitoring, delivering application performance insights and end-user experience metrics. OpenText Network Operations Management is valued for its integration capabilities, advanced analytics, and automation features, focusing on unified management and analytics.

Room for Improvement: NETSCOUT nGeniusPULSE could enhance its integration capabilities, streamline its feature set for more comprehensive management, and focus on automation improvements. OpenText Network Operations Management might work on simplifying its deployment process, improving its customer interface experience, and refining its pricing model for broader market suitability.

Ease of Deployment and Customer Service: NETSCOUT nGeniusPULSE is noted for its straightforward deployment and responsive customer service. OpenText Network Operations Management, while more complex in deployment, benefits from extensive support options, balancing detailed support infrastructure with its complexity.

Pricing and ROI: NETSCOUT nGeniusPULSE offers competitive pricing focused on delivering tangible ROI through efficient monitoring. OpenText Network Operations Management, with potentially higher initial costs, offers a robust feature set with potential for long-term ROI, emphasizing comprehensive value over initial affordability.

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To learn more, read our detailed NETSCOUT nGeniusPULSE vs. OpenText Network Operations Management Report (Updated: April 2025).
Buyer's Guide
NETSCOUT nGeniusPULSE vs. OpenText Network Operations Management
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
31st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Network Operations...
Ranking in Network Monitoring Software
61st
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Leandro Di Maria - PeerSpot reviewer
Offers real-time monitoring capabilities, which help businesses optimize their operations
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
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AhmedBahgat - PeerSpot reviewer
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"The solution's technical support team consists of good engineers and technicians."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"When it comes to customization, Micro Focus is more mature than its competitors."
 

Cons

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"The price of the solution could be reduced."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"The GUI interface and dashboards could be more attractive to the customer."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
 

Pricing and Cost Advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."
"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."
"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
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Top Industries

By visitors reading reviews
Government
16%
Financial Services Firm
13%
Computer Software Company
10%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
See all answers
What needs improvement with NETSCOUT nGeniusPULSE?
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is o...
See all answers
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
See all answers
What is your experience regarding pricing and costs for Micro Focus Network Operations Management?
The price is reasonable based on the agreement.
See all answers
What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
See all answers
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
See all answers
 

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Compared 100% of the time
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Product Reports

Buyer's Guide
NETSCOUT nGeniusPULSE
April 2025
NETSCOUT nGeniusPULSE reportDownload NETSCOUT nGeniusPULSE product report
Buyer's Guide
Network Management Applications
April 2025
OpenText Network Operations Management reportDownload OpenText Network Operations Management product report
 

Also Known As

nGeniusPULSE
Micro Focus Network Operations Management
 

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText
 

Sample Customers

Banco Votorantim
Information Not Available
Buyer's Guide
NETSCOUT nGeniusPULSE vs. OpenText Network Operations Management
April 2025
Free Report: NETSCOUT nGeniusPULSE vs. OpenText Network Operations Management
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