NETSCOUT nGeniusPULSE vs Observer GigaStor comparison

NETSCOUT and Viavi Solutions are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #31 with an average rating of 10.0, while Viavi Solutions is ranked #93. NETSCOUT holds a 0.4% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 100% of NETSCOUT users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

636 Views
401 Comparison Views

100% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

234 Views
178 Comparison Views

100% willing to recommend

NETSCOUT nGeniusPULSE

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

Observer GigaStor and NETSCOUT nGeniusPULSE compete in network performance management and monitoring. Observer GigaStor holds an advantage in cost and support, while NETSCOUT nGeniusPULSE is seen as superior for its rich features justifying a higher price.

Features: Observer GigaStor provides comprehensive packet capture, long-term data storage, and forensic investigation capabilities. NETSCOUT nGeniusPULSE offers extensive network performance monitoring, proactive issue identification, and diagnostic abilities.

Room for Improvement: Observer GigaStor could improve its ease of deployment, streamline its setup process, and enhance diagnostic capabilities. NETSCOUT nGeniusPULSE could focus on reducing its feature complexity, lowering initial costs, and expanding storage options for extended data analysis.

Ease of Deployment and Customer Service: NETSCOUT nGeniusPULSE is known for straightforward deployment and effective customer support. Observer GigaStor has a more complex setup but offers solid customer service for new users.

Pricing and ROI: Observer GigaStor presents a more cost-effective option appealing to budget-conscious buyers. NETSCOUT nGeniusPULSE, priced higher, promises significant ROI through advanced insights and management benefits.

To learn more, read our detailed NETSCOUT nGeniusPULSE vs. Observer GigaStor Report (Updated: April 2025).

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Observer GigaStor

April 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

31st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Observer GigaStor

Ranking in Network Monitoring Software

93rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

Cons

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"The price of the solution could be reduced."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The GUI interface and dashboards could be more attractive to the customer."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

Pricing and Cost Advice

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Government

16%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Financial Services Firm

28%

Computer Software Company

18%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

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What do you like most about Observer GigaStor?

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What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

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What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

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Comparisons

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Compared 23% of the time

Checkmk vs NETSCOUT nGeniusPULSE

Compared 15% of the time

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NETSCOUT nGeniusONE vs Observer GigaStor

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Product Reports

Buyer's Guide

NETSCOUT nGeniusPULSE

April 2025

Download NETSCOUT nGeniusPULSE product report

Buyer's Guide

Observer GigaStor

April 2025

Download Observer GigaStor product report

Also Known As

nGeniusPULSE

No data available

Overview

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Banco Votorantim

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

NETSCOUT nGeniusPULSE vs. Observer GigaStor

April 2025

Free Report: NETSCOUT nGeniusPULSE vs. Observer GigaStor

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