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NETSCOUT nGeniusONE vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.
Sentiment score
6.5
Splunk AppDynamics boosts productivity, enhances application performance, saves time, and offers cost-effective benefits, improving customer experience and efficiency.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
Technology lead at Infosys
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
Back office at Reliance Industries Ltd
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
Digital Performance Tester at Amdocs
 

Customer Service

Sentiment score
5.9
NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.
Sentiment score
7.2
Splunk AppDynamics' support receives mixed reviews; praised for responsiveness but criticized for resolution times and technical expertise.
They need to work on their response time and overall competence.
Regional Director at iSecureMind
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
AppDynamics is much more helpful.
Director of Technical Part at NOS SGPS
We got a contact, an account manager, to work directly with for technical support.
Performance Engineer at a pharma/biotech company with 10,001+ employees
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
Back office at Reliance Industries Ltd
 

Scalability Issues

Sentiment score
8.0
NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.
Sentiment score
7.3
Splunk AppDynamics scales well across environments with ease, though costs and setup size may impact user perceptions.
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
Digital Performance Tester at Amdocs
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
Development Operations Engineer at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.
Sentiment score
7.8
Users find Splunk AppDynamics stable and reliable, with minor issues resolved by testing, rating it superior to Dynatrace.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Back office at Reliance Industries Ltd
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Technology lead at Infosys
 

Room For Improvement

NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.
Users seek improved integration, easier dashboards, UI enhancements, better monitoring, analytics, usability, AI, pricing, and support in Splunk AppDynamics.
Customers want to have service assurance, including NPM and APM, from one vendor.
Regional Director at iSecureMind
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
System Integrator at a construction company with 11-50 employees
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
Head of Technology and Services at arwentech
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
Director of Technical Part at NOS SGPS
 

Setup Cost

NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.
Enterprise users find Splunk AppDynamics costly due to licensing and feature fees, requiring budgeting against potential ROI.
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Development Operations Engineer at a retailer with 10,001+ employees
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Manager, System Scom at Handelsbanken
Customers have to pay a premium price, however, they receive considerable value from the product.
Head of Technology and Services at arwentech
 

Valuable Features

NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.
Splunk AppDynamics enhances performance monitoring with real-time insights, AI detection, user-friendly dashboards, and deep code analysis.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
General Manager at MOCOMSYS
The real-time insights that NETSCOUT nGeniusONE provides are very helpful.
Newwork And Collaboration Supervisor at Nafeza
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
Back office at Reliance Industries Ltd
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
Regional Director at iSecureMind
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
Technology lead at Infosys
 

Categories and Ranking

NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
51
Ranking in other categories
Network Monitoring Software (29th)
Splunk AppDynamics
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
259
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

NETSCOUT nGeniusONE and Splunk AppDynamics aren’t in the same category and serve different purposes. NETSCOUT nGeniusONE is designed for Network Monitoring Software and holds a mindshare of 1.2%, down 1.6% compared to last year.
Splunk AppDynamics, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 3.6% mindshare, down 5.3% since last year.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NETSCOUT nGeniusONE1.2%
Zabbix6.9%
SolarWinds NPM3.4%
Other88.5%
Network Monitoring Software
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics3.6%
Dynatrace6.6%
Datadog5.5%
Other84.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

ES
General Manager at MOCOMSYS
Offers detailed network monitoring but requires improvement in deployment complexity and pricing
The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
DK
Technology lead at Infosys
Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard
Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise194
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Cerner Corporation
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: January 2026.
881,282 professionals have used our research since 2012.