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NETSCOUT InfiniStreamNG vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
75th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Monitoring Software
83rd
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT InfiniStreamNG0.5%
Observer GigaStor0.5%
Other99.0%
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are speed and cost."
"From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network and helps our network engineers get to root cause quickly."
"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"The packet flow switch is the most valuable aspect of the solution."
"It is very rock solid, and we hardly have any hardware issues."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
 

Cons

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it."
"I'd like them to make the product more user-friendly."
"I would like to see an improved level of stitching between IPs."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The single pane of glass feed still needs work."
"Sometimes, we can't access it."
"There is a timeout feature that we have been asking for awhile."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
 

Pricing and Cost Advice

"I would like it to be more scalable with less spend."
"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"The price is a little high."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
10%
Government
7%
Construction Company
19%
Financial Services Firm
15%
Government
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
No data available
 

Overview

 

Sample Customers

U.S. Department of Defense
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. Observer GigaStor and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.