We performed a comparison between NETSCOUT InfiniStreamNG and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"We use it for monitoring whenever we update a new circuit or site."
"The real-time troubleshooting and application segregation that you can do within it."
"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It is stable and scalable."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The pricing is pretty good."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The stability of New Relic APM is very good."
"End-user Synthetics and monitoring are very good."
"The Wi-Fi side needs improvement."
"We don't use the single pane of glass view, even though we own it."
"I would like to see an improved level of stitching between IPs."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"I'd like them to make the product more user-friendly."
"The single pane of glass feed still needs work."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The deployment process could be improved."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I haven't come across any features that are lacking."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The price needs improvement."
NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while New Relic is rated 8.6. The top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, NETSCOUT nGeniusONE and Cisco Secure Network Analytics, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
