NETSCOUT InfiniStreamNG vs New Relic comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between NETSCOUT InfiniStreamNG and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed NETSCOUT InfiniStreamNG vs. New Relic Report (Updated: July 2024).

Buyer's Guide

NETSCOUT InfiniStreamNG vs. New Relic

July 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of July 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.1%, down from 0.3% compared to the previous year. The mindshare of New Relic is 3.0%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Application Performance Monitoring (APM) and Observability

8.2%

IT Infrastructure Monitoring

5.3%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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Norvell Barber

Technology Manager at Wells Fargo

Apr 21, 2019

Once you know how to use the product, it's easy and simple

We can effectively troubleshoot any situation which goes on, due to the visibility provided by the InfiniStreams. Our team does a lot of the packet analysis, which is really key for us. We are able to solve whatever the problem might be for customers. This solution provides us with increased visibility while conducting IT deployments. Most of the time, it helps us get to root cause quickly. We use the solution for unified communication application performance in our CSAN environment. It helps us with uptime and user experience. From the visibility standpoint, whatever device that we're monitoring, it gives us all the info that we need from uptime to issues on the whole analytical piece of the product.

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Kashif Adhami

Independent Contractor at Tierlinks

May 5, 2023

Easy-to-use, simple look and feel

One thing New Relic needs to improve is the user data schema. It wanted us to move from version one to version two, but that was difficult because we wanted to do single sign-on, and it couldn't support our Ping Identity platform. That's something New Relic needs to work on. Another issue I have with New Relic is its suite licenses. It has a two-tier system: the full-stack observability, which requires a suite license, and the free version, which doesn't offer any peer review capabilities. It needs to change because having a suite license for a user who can only view the post-stack, not even the curated view, is a big no-no. Dynatrace or SAP don't have this issue. I should point out one more thing about New Relic. We use it with OpenShift, and one of the issues we faced was that New Relic required root access, which was a concern because no admin in the world would give any third-party vendor root access. However, they seem to have corrected this in the next version.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."

"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."

"The most valuable feature is utilization."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"The real-time troubleshooting and application segregation that you can do within it."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"It is very rock solid. We hardly have any hardware issues."

More NETSCOUT InfiniStreamNG pros

"The simplicity of the dashboard is very good."

"New features are added often."

"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."

"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."

"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."

"The most valuable features are the dashboards and tracing."

"It has prevented failures from occurring in our production environment."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

More New Relic pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"There is a timeout feature that we have been asking for awhile."

"The NetFlow Collectors could handle more flows per minute."

"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."

"I'd like them to make the product more user-friendly."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"We don't use the single pane of glass view, even though we own it."

"It's not able to communicate with our probes."

"The single pane of glass feed still needs work."

More NETSCOUT InfiniStreamNG cons

"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"I would like an infrastructure network that provides real-time views, showing the issues."

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."

"The solution needs to have staging."

More New Relic cons

Pricing and Cost Advice

"The solution is expensive."

"The price is a little high."

"I would like it to be more scalable with less spend."

"This product could be cheaper."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"This solution required a license and it is better than some other competitors."

"The solution is cheap, but prices can go up when users grow."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The price of New Relic could improve. It is expensive."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

19%

Computer Software Company

11%

Government

Energy/Utilities Company

Educational Organization

32%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about NETSCOUT InfiniStreamNG?

It's an easy product to set up.

See all answers

What needs improvement with NETSCOUT InfiniStreamNG?

Under the pocket flow switch, I would recommend they include a traceroute feature. I'd like them to make the product ...

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What is your primary use case for NETSCOUT InfiniStreamNG?

I'm using it for a customer.

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems,...

See all answers

What do you like most about New Relic?

It allows the restriction of privileges and control of users.

See all answers

What needs improvement with New Relic?

The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licen...

See all answers

Comparisons

ThousandEyes vs Juniper Mist Premium Analytics

Compared 38% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 24% of the time

Cisco DNA Center vs Juniper Mist Premium Analytics

Compared 22% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 15% of the time

More Juniper Mist Premium Analytics Competitors

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 31% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 26% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 22% of the time

NETSCOUT vSTREAM vs NETSCOUT InfiniStreamNG

Compared 21% of the time

More NETSCOUT InfiniStreamNG Competitors

Dynatrace vs New Relic

Compared 15% of the time

Datadog vs New Relic

Compared 11% of the time

Elastic Observability vs New Relic

Compared 10% of the time

Grafana vs New Relic

Compared 9% of the time

Azure Monitor vs New Relic

Compared 6% of the time

More New Relic Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

July 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

NETSCOUT InfiniStreamNG

July 2024

Download NETSCOUT InfiniStreamNG product report

Buyer's Guide

New Relic

July 2024

Download New Relic product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

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Juniper

Video not available

NETSCOUT

New Relic

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.

New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.

What are the key features of New Relic?

APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.
Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.
Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.
Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.
Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.

When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.

New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.

New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.

Sample Customers

Information Not Available

U.S. Department of Defense

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Buyer's Guide

NETSCOUT InfiniStreamNG vs. New Relic

July 2024

Free Report: NETSCOUT InfiniStreamNG vs. New Relic

Find out what your peers are saying about NETSCOUT InfiniStreamNG vs. New Relic and other solutions. Updated: July 2024.

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