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NetResults Tracker vs ProProfs Help Desk comparison

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Ranking
47th
out of 56 in Help Desk Software
Views
41
Comparisons
34
Reviews
0
Average Words per Review
0
Rating
N/A
45th
out of 56 in Help Desk Software
Views
69
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
June 2022
Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: June 2022.
607,178 professionals have used our research since 2012.
Comparisons
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NetResults
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Overview
Comprehensive case management for criminal and juvenile justice agencies.

ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.

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Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
Sony, Dell, Cisco
Buyer's Guide
Help Desk Software
June 2022
Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: June 2022.
607,178 professionals have used our research since 2012.

NetResults Tracker is ranked 47th in Help Desk Software while ProProfs Help Desk is ranked 45th in Help Desk Software. NetResults Tracker is rated 0.0, while ProProfs Help Desk is rated 0.0. On the other hand, NetResults Tracker is most compared with , whereas ProProfs Help Desk is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.