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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
223
Ranking in other categories
Firewalls (3rd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Juan-Arias - PeerSpot reviewer
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The redundancy and scalability ARE very nice."
"The solution is very easy to use and configure."
"This solution has helped our organization by protecting our network from attacks."
"The initial setup is straightforward."
"The ability to perform packet captures on the command line and via the GUI is useful for diagnosing problems."
"It is very flexible. I have not found a use case that I could not satisfy with the device."
"The documentation is very good."
"pfSense provides visibility that enables users to make data-driven decisions. I'd rate the capabilities seven out of ten."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"There is a site-to-site VPN configuration between others people."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"We compared this solution to Juniper, and we find that WatchGuard is a much better product."
"The most valuable features of the WatchGuard product line that we appreciate and leverage the most is the UTM security suite."
"ROI was complete in less than a year."
"I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site."
 

Cons

"AI would always be a plus point, and if pfSense could change its framework from FreeBSD and PHP to a different language and Linux OS, that could enhance security."
"We would like to see ready-made profiles to cover most users' needs."
"This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."
"Layer 7 advanced firewall features are not included in the solution."
"If the GUI interface were better, that would be a huge benefit. There's a fork of pfSense called OpenSense with a far superior interface. Everything's in the left-hand column. When you click on one item, you see everything listed under a single tab. You don't have to jump back and forth through the program."
"I saw there was a list of features at the bottom of product page, so I had to select the features I wanted, but I couldn't have all the features at the same time, and the website would prevent me from adding extra features, which actually was the cause for the order to fail."
"In terms of areas of improvement, the interface seemed like it had a lot. The GUI interface that I had gotten into was rather elaborate. I don't know if they could zero in on some markets and potentially for small, medium businesses specifically, give them a stripped-down version of the GUI for pfSense."
"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
"We had some problems of instability with older versions of the software."
"Early models of the XTM2 (e.g. 21, 22, 23) line lacked sufficient memory, and caused a number of issues that required frequent reboots."
"The technical support is very bad. The price is very high, the response time is very long, and technical support does not provide a general solution."
"Initially WatchGuard assured us regarding endpoint security, but we are not sure that the product provides endpoint security features to its full extent."
"Unfortunately, I could not disable the default Outgoing policy and if I do all clients could not access the internet even if I created another Outgoing Policy to replace the default one."
"I think the anti-Spam feature, and the real time log to inspect the bandwidth users both need improving."
"The web interface is easy to use but it looks complicated and could be simplified."
"Wireless throughput needs to be improved."
 

Pricing and Cost Advice

"pfSense is a free solution."
"I would recommend it for a small business or a startup as a starting point. It's also good for companies that are on a tight budget."
"For what they charge for it, which is maybe $100 a year, it's still good. If you wanted to build your own router, pfSense is more than worth $100 a year to have all that flexibility and maybe your own piece of custom hardware that you want to run it on."
"It is an open source solution. Therefore, the price is good."
"We are using the open-source version, not the commercial one."
"It is very suitable in terms of the price. If a client cannot acquire a Netgate appliance, I provide a custom-made appliance, and I install the Community edition of pfSense. It is a very good and affordable solution for enterprises. Some of the clients pay monthly but usually, it is annually."
"The solution is free. However, you need to pay for support."
"Netgate pfSense has a great pricing model."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"The licensing and renewal is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
8%
Outsourcing Company
7%
Construction Company
14%
Financial Services Firm
11%
Outsourcing Company
11%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business172
Midsize Enterprise34
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
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Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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