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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at a consultancy with 51-200 employees
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiGate is a scalable product and our customer has approximately 2,000 users."
"Fortinet FortiGate offers several valuable features, particularly as an interface-based solution. Its design makes it easy to understand both incoming and outgoing network traffic through its interface."
"It's super reliable. I don't think I've ever had a reliability issue with it."
"Fortinet FortiGate is among the best options in the market."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"We use it to avoid unwanted traffic."
"The most valuable features are the possibility of having one fabric for switching on security."
"The pricing on offer is excellent."
"From my perspective, the best feature of Netgate pfSense is the load balancer, as I usually take multiple internet connections. I can use both internet providers' bandwidth as a single network bandwidth, which helps in a very smooth network traffic flow."
"The GUI is easy to understand."
"Stability has been excellent. We have experienced no issues; it never fails."
"I'm the expert when it comes to Linux systems, however, with the pfSense, due to the web interface, the rest of the staff can actually make changes to it as required without me worrying about whether they've opened up ports incorrectly or not. The ease of use for non-expert staff is very good."
"The solution is very stable; we've had zero issues, no bugs or glitches, it doesn't crash or freeze, and it's been reliable."
"pfSense provides visibility that enables users to make data-driven decisions. I'd rate the capabilities seven out of ten."
"I like pfSense's security features."
"The solution is an open-source product, which makes it very cost-effective."
"I would recommend this product, as it is a very flexible one with probably the most intuitive configuration."
"We use WatchGuard XTM as a privileged access management solution; I complained about another unstable product and we switched to WatchGuard, which has been good."
"We now have the capability to manage traffic better by putting non-business critical traffic into the small bucket, while business critical traffic gets higher priority."
"SNMP status monitoring and the Central Management Software."
"The product is easy to use and is the fastest way to learn about firewalls."
"I like the HostWatch because I can see what traffic uses the most bandwidth and I can block that site."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"Packet filters and proxy policies are valuable features, as they allow you to configure restrictions by domain name and are useful to block web pages that have multiple IP addresses, such as Facebook."
 

Cons

"The advanced models are expensive."
"The process of configuring firewall rules appears excessively complex."
"They should improve high CPU and memory usage that occurs."
"The license renewal process, annual renewal price, and the web application firewall features should be improved."
"The search tool needs improvement."
"The configuration part was challenging, especially converting configurations from another OEM to FortiGate."
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement."
"Fortinet renewal prices for all models are too high, so they should offer discounts for customers on renewal."
"I've never tried it in large environments. All my clients are small businesses with a handful of employees, so I am not sure how it works in large environments. I keep up with recent versions, and there's nothing I'm waiting for, and nothing breaks when I get a new version."
"I believe improving integration with various antivirus vendors could be beneficial."
"There's a bit of a learning curve during the initial implementation."
"They could do better with their licensing in the home use space. For me, that has been a struggle."
"PfSense has the bare necessities essentially, but it isn't an advanced firewall that protects against layer 7 attacks or DDoS. It's not on the same level as Palo Alto, for instance. You can add some higher-level security features, but it doesn't do that out of the box. Maybe there's another thing we can add to it, but it feels like it's not catching more advanced attacks."
"Ultimately, we'd like something stronger, and something that can handle threats better in real-time."
"Evaluation and contracting could be improved."
"I would like clear guidance on supported network interface cards, including detailed performance metrics for various models."
"Sometimes the local firebox management tool is flaky."
"Our device was not functioning properly, so we returned the product and as a result, our business was down for two days."
"The web interface is easy to use but it looks complicated and could be simplified."
"We had some problems of instability with older versions of the software."
"The issue that we had was that the integration with Active Directory was a bit of a hassle."
"Initially WatchGuard assured us regarding endpoint security, but we are not sure that the product provides endpoint security features to its full extent."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"Wireless throughput needs to be improved."
 

Pricing and Cost Advice

"The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting."
"These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
"The pricing is reasonable."
"For our organization, the licensing costs are approximately $7,000 per year."
"The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market."
"The Indian market is different than the European and American markets. When you compare they need to be a bit more aggressive on pricing."
"If the customer is looking for SD-WAN, it comes free with FortiGate."
"Fortinet has more device options that are affordable for small businesses than Palo Alto, and its enterprise-level models are also cheaper. Palo Alto also has a separate license for VPN connections and SD-WAN, but FortiGate offers these features standard."
"This solution was about $150,000 cheaper than the closest competitor over a three year period."
"It's highly cost-effective for both the average consumer and business users."
"Netgate pfSense Community Edition is great and free. For Netgate pfSense Plus, we have to buy Netgate's boxes, and the pricing is great."
"The price of pfSense is reasonable. However, there is a free version available."
"pfSense is open-source."
"I think Netgate pfSense's pricing or licensing models are fair enough...Overall, what I pay for the product is very reasonable."
"I would recommend it for a small business or a startup as a starting point. It's also good for companies that are on a tight budget."
"PfSense's pricing is reasonable. However, support is relatively expensive for smaller customers, and you need to pay per device to get it. So if Customer A is having an issue, I have to get support, and then I have to get support for Customer B, and so on. It would be nice as a managed services provider to get support for my company rather than individual devices."
"The licensing and renewal is very expensive."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
7%
Educational Organization
6%
Marketing Services Firm
14%
Financial Services Firm
14%
Performing Arts
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

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Also Known As

Fortinet FortiGate Next-Generation Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: April 2026.
896,467 professionals have used our research since 2012.