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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a first-time NetGate pfSense user, I've been impressed by several features: easy integration for blocking traffic by country, straightforward creation and management of firewall rules, and the ability to extend functionality through plugins."
"Its features rival many of the high cost solutions out there."
"A very stable product that lasts over time, easy to understand, and administer."
"Being able to configure VLANs on such a small device is one of the key unique features that made it attractive to me."
"We can run it on any hardware."
"This solution has increased the level of security, given us more control, provided a deep insight into network traffic, and is a great VPN solution."
"I like the dynamic DNS update and firewall feature"
"It is a stable solution."
"This product is solid and has a great reputation behind it."
"The web filtering is a good feature."
"​Monitoring of network activity is included in the box.​"
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Application Control is fantastic with over 2,500 applications and the granularity that we can either allow people to view but not be able to log on to Facebook; or view it and log onto it if they're in the marketing department, but not play Facebook games. There are all sorts of different options like that. So it's highly granular."
"The multi-WAN feature allows us to configure multiple external interfaces."
"It configures in all-in-one place.​"
 

Cons

"It is not centrally managed, where you log into the website and can see all your services there. We would like to be able to see is all the configurations from a central interface on all our pfSenses."
"The technical support needs to be improved."
"The solution could improve by having centralized management and API support online."
"We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it."
"My technicians say that doing this kind of stuff with pfSense nowadays is not easy."
"The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely."
"It would be nice if the solution had a wizard for some of the complex functions."
"They could do better with their licensing in the home use space. For me, that has been a struggle."
"I think the anti-Spam feature, and the real time log to inspect the bandwidth users both need improving."
"I’m not in favor having to setup security proxy settings instead of just turning them on like you do with the SonicWALL enhanced OS."
"Unfortunately, I could not disable the default Outgoing policy and if I do all clients could not access the internet even if I created another Outgoing Policy to replace the default one."
"Sometimes we have had issues with the stability of the product."
"Using the SSL VPN remote feature is great, but we additionally needed two-factor authentication, and employed a third-party product."
"Wireless throughput needs to be improved."
"The WatchGuard gateway wireless functionality for managing access points leaves much to be desired."
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
 

Pricing and Cost Advice

"They are on the higher end, but you do not get stuck with spending thousands of dollars every year. You do not have recurring license costs to have people use a simple feature like VPN. That makes it more cost-effective in the long term."
"I think Netgate should charge something nominal like $50 a year for the community edition to deter people from using it for everything."
"Our customers must pay for an annual license."
"There are a few features not included, and when you have to use those features, you have to pay for them."
"I think Netgate pfSense's TAC or support is a little expensive, considering how inexpensive everything else is."
"pfSense pricing is reasonable."
"I buy the appliance and accept whatever comes with it, but I am not bought into paid support. When it comes to the pricing of the appliances, they are pretty competitive. The price is pretty competitive."
"pfSense is open-source, but the support is something that the customer pays for."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"The licensing and renewal is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Outsourcing Company
6%
Construction Company
14%
Outsourcing Company
12%
Marketing Services Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

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What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
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Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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