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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
589
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow."
"This solution made it very easy to manage our bandwidth."
"The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature, you are able to manage your network and have network segmentation within your firewall, and additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"Fortinet FortiGate is stable; I am told that Fortinet FortiGate is one of the best solutions available, and I believe it."
"We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution."
"We like FortiGate's website change feature."
"Fortinet FortiGate is a scalable solution."
"What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor. Some people may think you're taking a risk with using Opensource. I think it just provides the end user, specifically for us small, medium business providers of services, the flexibility we need at the right cost to provide them a higher end, almost enterprise type service."
"The initial setup is straightforward."
"This is a good product and I have no issues with it."
"It is much simpler than other solutions such as Fortinet."
"Failover, URL Filtering, Proxy server, traffic monitoring features inbuilt with SNORT IDS/IPS is all we use and have never faced any problem for over 5 years now."
"The documentation is very good."
"First of all scalability of this solution; it's an all-in-one solution useful for every kind of company, very easy to set up rules and NAT, and it has several modules like transparent proxy, VPN, and traffic shaping which are the daily modules for me."
"Netgate pfSense has positively impacted my organization because when we look at other firewalls or alternatives, they are costly."
"After it is installed, you will have plenty of time to do something else, because it is stable and does not require you to reboot all the time."
"WatchGuard XTM2050A has enterprise class performance with the cost of an SMB class device."
"Simply, give this tool a try; it will generate great benefits in terms of the scalability and environment."
"A WatchGuard creates new ways to secure your network."
"ROI was complete in less than a year."
"Flawless. I have had my firebox for 3 years now and never had an issue with it."
"We now have the capability to manage traffic better by putting non-business critical traffic into the small bucket, while business critical traffic gets higher priority."
"This product helped facilitate and protect our environment from the inside out, with features like DLP (data loss prevention) to content filtering all the way to port filtering and traffic shaping."
 

Cons

"There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given."
"The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
"The things we require are already sorted out, so there isn't any scope for improvement as far as our requirements go. However, its price can be better."
"The solution is very expensive."
"The level of customer service is bad because support is very pathetic."
"I would like to see the licensing aspect improved because there is a feature we were yearning to use, the bandwidth monitoring feature, but it's licensed separately."
"The people we are working with are not able to configure MFA. They are having some technical issues. Fortinet needs to ensure that its partners are well-trained."
"The solution could be improved by addressing limited local reporting. It requires obtaining the FortiAnalyzer for proper visibility because you can't do much from a reporting perspective with just the firewall alone."
"​Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
"I would prefer being able to click a button that says," I am upgrading, so uninstall everything and store in the configuration file what I had installed.""
"The router monitoring needs improvement when compared with Sonicwall."
"We do not have a single pane of glass management."
"My only observation is about the quality of the IPSec logs, which are difficult to interpret and are poor in filters."
"I think if you have paid for a year of service, it shouldn't matter how many times you need to request to rekey the license as long as it is not every other day."
"It has everything I need, but the main drawback of pfSense is that it's not user-friendly."
"I've encountered persistent issues with the solid-state drives built into pfSense hardware devices."
"I would like them to improve the product's overall protections. This would be good for all product users."
"Sometimes we have had issues with stability of the product."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
"The technical support is very bad. The price is very high, the response time is very long, and technical support does not provide a general solution."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"Now, you need to replace the appliance."
"I’m not in favor having to setup security proxy settings instead of just turning them on like you do with the SonicWALL enhanced OS."
 

Pricing and Cost Advice

"We find the most valuable aspect of this solution is the price. It is affordable, and cheaper than other firewalls."
"It has been two years. I don't remember the actual price, but it was affordable. We buy the boxes and then use the license for three years."
"It is not expensive as compared to Cisco."
"The solution's price is average."
"Fortinet FortiGate allows you to purchase licenses for hardware and software."
"Its pricing is good. The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost."
"I rate FortiGate's pricing a five out of ten."
"It's very affordable."
"It is an open-source solution."
"It is economical (i.e., free)."
"They have a free community version and a paid version. The free version works if you are a home user who needs a fixed cost, but that's not my use case."
"It is free. It is open source."
"I spent a couple of $1,000 on hardware, and the OS was free. A comparable firewall would cost me probably 20 grand. It saved a lot of money."
"pfSense Plus is cost-effective for what we're getting."
"The pricing is lower than some of its competitors."
"It is an open source firewall."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
5%
Marketing Services Firm
15%
Financial Services Firm
15%
Performing Arts
13%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business365
Midsize Enterprise135
Large Enterprise191
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

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Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
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Also Known As

Fortinet FortiGate Next-Generation Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: March 2026.
886,576 professionals have used our research since 2012.