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Netgate pfSense vs WatchGuard XTM [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A good firewall has to be easy to install, configure, use, and fit the use case."
"Critical network infrastructure has improved."
"The most valuable features are the VPN and the capture photo."
"Improved service performance and availability through redundancy."
"The most valuable feature, for instance, is the ease of migrating configurations between different Netgate devices housed in the same box."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution's most valuable features are its ease of use and versatility."
"However, it is easy to use due to its very good web interface."
"Flawless. I have had my firebox for 3 years now and never had an issue with it."
"It configures in all-in-one place.​"
"We switched because WatchGuard offered better value for money without sacrificing security."
"They have a reporting system which can store data over a very long period of time. Not many other firewall vendors provide a reporting system, but if they do, like Fortinet does, then you've got buy that as an additional product and that can be more than twice as expensive as the initial investment in the firewall. And without reporting over a long-term period, you're just about wasting your time."
"SNMP status monitoring and the Central Management Software."
"XTM is more effective and friendly to use than our previous solution, and it also provides me with very good VPN tunnel stability."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"Packet filters and proxy policies are valuable features, as they allow you to configure restrictions by domain name and are useful to block web pages that have multiple IP addresses, such as Facebook."
 

Cons

"The documentation doesn't align with what I'm seeing on the console."
"The GUI could use improvements, though it is manageable."
"I'd like to see it become more of a next-gen firewall or deep packet inspection, however, I'm very happy with the way it is as of now."
"PfSense's interface could be improved. For example, the menu is ordered alphabetically instead of logically. The reboot button should be located near the shutdown, but it's in alphabetical order. Also, Netgear should create a home license for pfSense Plus for non-commercial use."
"I found the technical support of the solution to be not very good at all."
"Could be simplified for new users."
"The stability could be improved."
"We just did not like its QoS interface."
"The WatchGuard gateway wireless functionality for managing access points leaves much to be desired."
"VPN tunnel lost packet."
"The VPN errors are not helpful when troubleshooting."
"Unfortunately, I could not disable the default Outgoing policy and if I do all clients could not access the internet even if I created another Outgoing Policy to replace the default one."
"While the wireless capability is great for roaming and seamless hand-off, there have been intermittent issues with connection dropping on Apple devices."
"Initially WatchGuard assured us regarding endpoint security, but we are not sure that the product provides endpoint security features to its full extent."
"The problem is the high cost."
"Sometimes the local firebox management tool is flaky."
 

Pricing and Cost Advice

"I buy the appliance and accept whatever comes with it, but I am not bought into paid support. When it comes to the pricing of the appliances, they are pretty competitive. The price is pretty competitive."
"I would say pfSense is competitively priced. It isn't the cheapest hardware, but I've never had a problem with it. It is far cheaper than big brand names like FortiGate and Cisco while delivering a feature set that's nearly the same across the entire list. The only places it falls short are esoteric features that almost nobody needs."
"Netgate pfSense is competitively priced."
"We are using the open-source version which is free. We are testing the solution to see if we are going to go to the enterprise version which requires a license and is not free."
"Their pricing is quite reasonable."
"The pricing is reasonable."
"Its price is fair. I buy the Netgate hardware so that I can support pfSense and Netgate and I have somebody designing the next layer of software for me in the future. I like their model. It is a high-value piece of equipment with a great team behind it."
"Looking at what it does, I think that it is fairly priced."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"The licensing and renewal is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
Construction Company
15%
Marketing Services Firm
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
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Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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