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Netdata vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netdata
Ranking in IT Infrastructure Monitoring
30th
Ranking in Cloud Monitoring Software
23rd
Average Rating
10.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
Server Monitoring (15th)
New Relic
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (5th)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Netdata is 1.1%, up from 1.1% compared to the previous year. The mindshare of New Relic is 2.5%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
Netdata1.1%
Other96.4%
IT Infrastructure Monitoring
 

Featured Reviews

Yash Dhawan - PeerSpot reviewer
Tech Ops Engineer at Zeller
Real-time monitoring has transformed incident response and keeps critical workloads running smoothly
Netdata's best features are visualization, which helps operational efficiency and reduces downtime while supporting faster incident response, and real-time monitoring, which provides second-by-second visibility into infrastructure. The dashboard makes it easy to visualize, and it has the capability to create alarms with very low operational overhead, requiring much less maintenance compared to many traditional monitoring solutions. It is highly scalable for distributed systems, enabling me to monitor multiple services efficiently while maintaining responsive dashboards. The feature I find myself relying on the most day-to-day is the real-time monitoring and live dashboards, as it provides second-by-second visibility into infrastructure health, helping my team detect issues instantly instead of waiting. This feature is extremely useful during production incidents and troubleshooting, enabling faster root cause analysis and quicker response times. In many environments, engineers rely heavily on Netdata during CPU memory spikes, Kubernetes pod failures, network bottlenecks, and application latency investigations, which highlight the biggest advantages of using Netdata. Netdata has positively impacted my organization by improving downtime and incident response workflows through real-time visibility into infrastructure and application performance. The live dashboards greatly assist us, as instant metric updates allow me to quickly detect anomalies, resource spikes, and service degradation before they escalate into larger production issues. The overall improvement has been significant. In terms of specific metrics or outcomes regarding Netdata, there has been a reduction in downtime and faster incident resolution due to better monitoring capabilities. When infrastructure services degrade, such as during particular CPU usage spikes, I can visualize these events from the dashboard, helping me identify bottlenecks and conduct root cause analysis. These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
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Top Industries

By visitors reading reviews
Transportation Company
64%
Comms Service Provider
6%
Financial Services Firm
4%
Computer Software Company
3%
Financial Services Firm
15%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What is your experience regarding pricing and costs for Netdata?
As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.
What needs improvement with Netdata?
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks. Additionally, broader native integrations with enterpr...
What is your primary use case for Netdata?
Netdata serves as my real-time monitoring and observability platform for infrastructure and application performance monitoring, providing highly detailed real-time metrics with minimal setup and lo...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: June 2026.
904,680 professionals have used our research since 2012.