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NetCrunch vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetCrunch
Ranking in Network Monitoring Software
83rd
Ranking in IT Infrastructure Monitoring
67th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (28th), Log Management (76th)
New Relic
Ranking in Network Monitoring Software
12th
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of NetCrunch is 0.2%, down from 0.3% compared to the previous year. The mindshare of New Relic is 2.0%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"The solution is quite stable."
"The stability of New Relic APM is very good."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It allows the restriction of privileges and control of users."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
 

Cons

"I didn't care for the role-based, permission-based options, which were not the best."
"The deployment process could be improved."
"The scalability can be improved."
"The price needs improvement."
"The pricing could be improved as it is quite high relative to what is offered."
"I would like an infrastructure network that provides real-time views, showing the issues."
"We have had issues with our agents going offline."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
 

Pricing and Cost Advice

Information not available
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The price depends on how many agents you want."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Comparatively, the pricing is expensive."
"This is an expensive product."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The price of New Relic could improve. It is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Agriculture
11%
Educational Organization
10%
Financial Services Firm
10%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about NetCrunch vs. New Relic and other solutions. Updated: May 2025.
859,533 professionals have used our research since 2012.