NetApp SnapCenter vs Quest Rapid Recovery [EOL] comparison

NetApp and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of NetApp users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

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1,233 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

NetApp SnapCenter

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Jul 23, 2025

Quest Rapid Recovery and NetApp SnapCenter compete in the backup and recovery software category. Quest Rapid Recovery has an upper hand in usability and reliability, while NetApp SnapCenter excels in centralized management and integration within existing systems.

Features: Quest Rapid Recovery offers granular recovery points, point-in-time recovery, and built-in encryption. It supports both physical and virtual server backups and uses deduplication and compression to save storage costs. NetApp SnapCenter boasts centralized backup management, seamless integration with VMware, and comprehensive reporting. Its notable features include cloning, role-based access control, and compatibility with existing NetApp storage systems.

Room for Improvement: Quest Rapid Recovery struggles with speed and bug issues and lacks support for MacOS and file-level backup. Users suggest improvements in configuration management and security features. NetApp SnapCenter requires enhanced resource management, simplified installation, and stronger plugin integration. The alerting system and plugin setup also need improvements to address current management complexities.

Ease of Deployment and Customer Service: Quest Rapid Recovery is straightforward for on-premises deployments, though tech support can be slow at times. NetApp SnapCenter supports both on-premises and hybrid environments and has a generally straightforward deployment process, especially with existing NetApp infrastructures. However, its centralized management system is seen as complex by some users.

Pricing and ROI: Quest Rapid Recovery is considered expensive due to per-core licensing and additional features, but it provides a solid ROI with its reliable performance. NetApp SnapCenter offers flexible pricing and often comes included with NetApp storage purchases, allowing cost-effective deployment. Its ROI benefits from integration into existing infrastructure, although some users find it expensive without notable feature improvement.

To learn more, read our detailed Backup and Recovery Report (Updated: August 2025).

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Backup and Recovery

August 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetApp SnapCenter

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Backup and Recovery (52nd)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mir Gulzar Ahmed

IT Manager at Synergy Computers

Integrates well with various applications , provides a cloning feature for creating snapshots or clones of volume and a centralized command

It is basically centralized command control software. When the users visualize the workflow of the backup, the management and the customer storage administrator know the ins and outs of the backup and recovery. They can make the strategy for their backup and recovery and the certainty of their backups and restore. Strategic planning: Also, it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery. With the CLI or native way, without any UI or management tool, you might not be able to create any strategy at all. This is especially important when you have multiple storage systems inside your data center or organization. You need a tool that connects and visualizes the workflow of the backup and recovery from all the storage systems and NetApp storage systems installed within the organization. It is very important when you have multiple storage systems, and you need to manage your backup and recovery workflow. Ease of Management: Unlike other storage vendors, NetApp has its own product called SnapCenter. Other vendors need to acquire third-party software or integrate with other software to manage storage systems. NetApp has its own solution, which is SnapCenter. NetApp's SnapCenter gels well with their storage systems and products. Ease of management is already there. It's a fine software with easy installation, management, and understanding. It's not a complicated software to understand.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."

"The support from NetApp is very good, and I would rate it as ten points."

"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."

"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."

"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

More NetApp SnapCenter pros

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"The most valuable feature is the disaster recovery process from the data center."

"The best feature of the solution is the user interface."

"The compression and deduplication features have helped to save on storage costs."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

More Quest Rapid Recovery [EOL] pros

Cons

"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."

"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."

"It needs to support vSphere 6.7."

"The replication feature needs improvement in future releases."

More NetApp SnapCenter cons

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"There is room for improvement in customer service and support. I would like to see faster response time."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"The license for SnapCenter was included with the storage array."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

"The product is inexpensive."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"We have a site license, so it comes with the product."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"I don't think the licensing for the product is very expensive."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"Its price is okay. It is reasonable in terms of the way it works."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"The pricing is on the higher end."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Educational Organization

Computer Software Company

12%

Performing Arts

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

See all answers

What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

See all answers

What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

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Compared 23% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 14% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 13% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 11% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 10% of the time

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Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 34% of the time

NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 13% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 11% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 10% of the time

Acronis Cyber Protect vs Quest Rapid Recovery [EOL]

Compared 9% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

NetApp SnapCenter

August 2025

Download NetApp SnapCenter product report

Buyer's Guide

Quest Rapid Recovery [EOL]

August 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

SnapCenter

Dell AppAssure

Overview

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

All for One Steeb AG, Accenture

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: August 2025.

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