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HPE Zerto Software vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
HPE Zerto Software enhances cost efficiency, reduces downtime, and improves disaster recovery, offering reliability and favorable ROI.
Sentiment score
10.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
 

Customer Service

Sentiment score
7.6
HPE Zerto Software's customer support is praised for quick responses and expertise, with occasional Level 1 inefficiencies noted.
Sentiment score
7.9
<p>N2WS Backup &amp; Recovery offers highly regarded, responsive, and prompt customer support, with direct vendor handling and efficient issue resolution.</p>
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
 

Scalability Issues

Sentiment score
7.5
HPE Zerto Software efficiently scales to diverse environments, supporting seamless VM protection and expanding disaster recovery across infrastructures.
Sentiment score
7.6
<p>Users find N2WS Backup &amp; Recovery scalable and efficient for long-term use with various server and VM backup needs.</p>
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
 

Stability Issues

Sentiment score
8.0
HPE Zerto Software is praised for its exceptional stability, reliability, seamless upgrades, and consistent performance in disaster recovery.
Sentiment score
8.6
<p>N2WS Backup &amp; Recovery is highly praised for its stability and reliability, frequently receiving a nine out of ten rating.</p>
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
 

Room For Improvement

HPE Zerto Software requires enhancements in backup, cloud compatibility, automation, scalability, user interface, and support to meet user needs.
<p>N2WS Backup &amp; Recovery requires a better GUI, enhanced stability, and improved file management tools for more efficient backups.</p>
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
 

Setup Cost

HPE Zerto is costly but valued for its disaster recovery features, flexible licensing, and ease of setup.
<p>N2WS Backup &amp; Recovery provides scalable, cost-effective cloud backup solutions with flexible pricing based on usage and exceptional customer support.</p>
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
 

Valuable Features

Zerto offers real-time replication, user-friendly management, and compatibility with AWS and Azure for effective disaster recovery and data management.
<p>N2WS Backup &amp; Recovery is praised for its user-friendly design, efficient AWS instance management, strong repository, and reporting features.</p>
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
3rd
Ranking in Disaster Recovery (DR) Software
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
339
Ranking in other categories
Cloud Migration (2nd)
N2WS Backup & Recovery
Ranking in Backup and Recovery
42nd
Ranking in Cloud Backup
32nd
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of HPE Zerto Software is 10.4%, down from 12.3% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Leverage disaster recovery with reliable support and cost-effective future-proof features
Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days. Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss. One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization. Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment. Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime. Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently. Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems. Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages. Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time. Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management. Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.
Hitesh Jethwa - PeerSpot reviewer
User-friendly, easy to deploy, and stable
I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I ballpark Zerto's pricing at about $1,000 per VM, which I find fair for what it does, but the cost of entry was tough initially due to the minimum number needed to start. I really needed to prove ...
What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

Zerto Virtual Replication
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about HPE Zerto Software vs. N2WS Backup & Recovery and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.