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N-able Take Control vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
296
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
N-able Take Control
Ranking in Remote Access
28th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Access
20th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of N-able Take Control is 0.8%, down from 0.9% compared to the previous year. The mindshare of NinjaOne is 1.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Brian Hershey - PeerSpot reviewer
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Fortunately, now everything is streamlined into a single, unified platform."
"Once it is well integrated with the rest of the environment, it makes everything easy."
"Autopilot is the most valuable feature of Microsoft Intune."
"The dashboards, the security, and the customization capabilities work very well for us."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The tool's most valuable feature is third-party application updates."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The most important aspect of this tool is the security it provides our company."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne is a great product. It is working and it is always developing."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
 

Cons

"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"The product needs to upgrade itself when the server is overloaded."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The granular support for other device types in Microsoft Intune could be improved."
"Deploying an app can be a complex process due to dependencies."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"NinjaOne's pricing and user interface needs improvement."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The solution could improve by optimizing the internet connection being used."
"The graphical user interface could be improved."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"Lacks sufficient integrations with other PSAs."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Microsoft Intune is not cost-effective as a standalone product."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The solution is cost-efficient."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
"We got a pretty good deal. It was fairly affordable."
"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
University
10%
Non Profit
7%
Comms Service Provider
7%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Ask a question
Earn 20 points
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bainbridge Technology Solutions, NKIT Systems
Status Pros, Mitchell and Company
Find out what your peers are saying about N-able Take Control vs. NinjaOne and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.