MSP360 Backup vs Veritas NetBackup Appliance comparison

Why PeerSpot?

MSP360 and Veritas are both solutions in the Backup and Recovery category. MSP360 is ranked #52, while Veritas is ranked #21 with an average rating of 8.3. MSP360 holds a 1.1% mindshare in BRS, compared to Veritas’s 0.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 92% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
3,883 Comparison Views

100% willing to recommend

Veritas NetBackup Appliance

Read 60 Veritas NetBackup Appliance reviews

6,848 Views
4,794 Comparison Views

92% willing to recommend

MSP360 Backup

Veritas NetBackup Appliance

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas NetBackup Appliance and MSP360 Backup are two prominent solutions in data protection. Veritas NetBackup Appliance is often favored for its robust capabilities, while MSP360 Backup is praised for its user-friendly approach.

Features: Veritas NetBackup Appliance users highlight its comprehensive data protection, deduplication features, and advanced enterprise capabilities. MSP360 Backup users appreciate its cloud-based flexibility, ease of use, and accessibility for smaller organizations.

Room For Improvement: Veritas NetBackup Appliance users suggest improvements in integration with cloud environments, more intuitive management options, and streamlined compatibility. For MSP360 Backup, users would like to see enhanced reporting, better support for large-scale deployments, and stronger analytics.

Ease of Deployment and Customer Service: Veritas NetBackup Appliance is viewed as more complex to deploy but offers extensive customer support. MSP360 Backup is simpler to implement but provides limited support options.

Pricing and ROI: Veritas NetBackup Appliance has a higher setup cost but delivers substantial ROI through advanced capabilities. MSP360 Backup offers a more cost-effective solution with faster ROI due to lower entry costs.

To learn more, read our detailed MSP360 Backup vs. Veritas NetBackup Appliance Report (Updated: September 2026).

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

Veritas NetBackup Appliance

Ranking in Backup and Recovery

21st

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Veritas NetBackup Appliance	0.9%
MSP360 Backup	1.1%
Other	98.0%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

MohamedFekry

Enterprise Architect at vertowave

High-speed backup and strong deduplication have supported secure long-term data protection

In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"Technical support is very good."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

More MSP360 Backup pros

"It’s quite scalable."

"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."

"When we moved to NetBackup we discovered a whole new world of possibilities and capabilities."

"The features that are most valuable are the ease of integration in deployment and updates."

"I connect these Veritas NetBackup Appliance because they are highly stable and stronger, therefore we don't require so much maintenance to use these appliances."

"I think the solution is very intuitive, effective, and easy to use."

"Installing this solution is very simple and takes perhaps five or ten minutes."

"The solution is the best for me, as it combines two solutions for use of our backup environment."

More Veritas NetBackup Appliance pros

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The other issue is that I don't like the implementation of the SQL backup."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

More MSP360 Backup cons

"The product must improve its recovery features."

"The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same UI - User Interface. This needs to be improved in future releases. It needs to be more dynamic."

"Veritas NetBackup would benefit from better explained error codes."

"In summary, this is a good product but it is very expensive."

"Depending on the setup structure, it can be complex to implement."

"The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup."

"The configuration can sometimes be tricky during implementation."

"When compared to other products from other vendors, it is somewhat difficult. Comparing it to competitors, it is slightly less intuitive than Commvault and NetWorker."

More Veritas NetBackup Appliance cons

Pricing and Cost Advice

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."

"The price of this solution is very high compared to other solutions."

"The product's price is high."

"There is a license required for this solution."

"The licensing costs for this solution are very high."

"The solution is not cheap"

"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."

"The licensing costs are approximately 150,00 Saudi Riyals."

More Veritas NetBackup Appliance pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

13%

Construction Company

12%

Outsourcing Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	10
Large Enterprise	28

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?

Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...

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What needs improvement with Veritas NetBackup Appliance?

I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...

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What is your primary use case for Veritas NetBackup Appliance?

My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...

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Product Reports

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Buyer's Guide

Veritas NetBackup Appliance

September 2026

Download Veritas NetBackup Appliance product report

Also Known As

Cloudberry Backup

NetBackup Appliance

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Veritas NetBackup Appliance provides integration and easy deployment, reducing hardware costs while simplifying management. It offers data protection through deduplication, encryption, and secure backups, integrating well with VMware and providing scalability.

Veritas NetBackup Appliance delivers comprehensive support across multiple operating systems and database applications, ensuring business continuity. It provides rapid backup and restore functionality with a focus on ease of use, robust encryption, and secure backups in diverse environments. Organizations utilize it to support Unix, Linux, Windows, and virtual environments alongside database backups such as Oracle and SQL. Its flexibility and efficiency make it an ideal choice for enterprise data management and protection.

What are the key features?

Integration and Deployment: Seamless integration with existing systems and easy setup reduce hardware costs.
Data Protection: Comprehensive deduplication, encryption, and secure backups across environments.
VMware Integration: Facilitates rapid backup and restore within virtual environments.
Interface and Scalability: An intuitive approach with robust scalability to grow with business needs.
Operating Systems Support: Extensive support across OS and databases for improved compatibility.

What benefits or ROI should users seek?

Cost Efficiency: Reduced hardware expenses and management simplicity increase savings.
Performance and Continuity: Efficient backups and restores ensure business continuity.
Security and Compliance: High-level encryption safeguards data and supports compliance.
Adaptability: Flexibility to scale with diverse IT infrastructures enhances utility.
Data Management: Comprehensive data protection fosters reliable information management.

Implementations of Veritas NetBackup Appliance span across sectors, accommodating enterprise demands for secure data management. Its adoption in sectors requiring reliable data protection and continuity, including finance, healthcare, and manufacturing, highlights its capacity to support complex IT ecosystems. Teams benefit from its ability to integrate with cloud services, manage diverse operating systems, and simplify database backups, leveraging its strengths for strategic data management initiatives.

Veritas

Sample Customers

StratX

Beta Offshore

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

September 2026

Free Report: MSP360 Backup vs. Veritas NetBackup Appliance

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