MSP360 Backup vs Veritas NetBackup Appliance comparison

MSP360 and Veritas are both solutions in the Backup and Recovery category. MSP360 is ranked #60, while Veritas is ranked #15 with an average rating of 8.2. MSP360 holds a 0.7% mindshare in BRS, compared to Veritas’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 92% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
937 Comparison Views

100% willing to recommend

Veritas NetBackup Appliance

Read 57 Veritas NetBackup Appliance reviews

2,465 Views
1,405 Comparison Views

92% willing to recommend

MSP360 Backup

Veritas NetBackup Appliance

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas NetBackup Appliance and MSP360 Backup are two prominent solutions in data protection. Veritas NetBackup Appliance is often favored for its robust capabilities, while MSP360 Backup is praised for its user-friendly approach.

Features: Veritas NetBackup Appliance users highlight its comprehensive data protection, deduplication features, and advanced enterprise capabilities. MSP360 Backup users appreciate its cloud-based flexibility, ease of use, and accessibility for smaller organizations.

Room For Improvement: Veritas NetBackup Appliance users suggest improvements in integration with cloud environments, more intuitive management options, and streamlined compatibility. For MSP360 Backup, users would like to see enhanced reporting, better support for large-scale deployments, and stronger analytics.

Ease of Deployment and Customer Service: Veritas NetBackup Appliance is viewed as more complex to deploy but offers extensive customer support. MSP360 Backup is simpler to implement but provides limited support options.

Pricing and ROI: Veritas NetBackup Appliance has a higher setup cost but delivers substantial ROI through advanced capabilities. MSP360 Backup offers a more cost-effective solution with faster ROI due to lower entry costs.

To learn more, read our detailed MSP360 Backup vs. Veritas NetBackup Appliance Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (46th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Veritas NetBackup Appliance

Ranking in Backup and Recovery

15th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Deduplication Software (6th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Veritas NetBackup Appliance	0.8%
MSP360 Backup	0.7%
Other	98.5%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Ahmed Handal

Oracle Technology Manager at MOPCO

Enhanced data retention and recovery with robust backup features

The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple to use and easy to configure."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The initial setup is very easy. It's not overly complex."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

"There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."

"The tool's most valuable feature is recovery."

"I think the solution is very intuitive, effective, and easy to use."

"The solution is very scalable."

"Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."

"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."

"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."

"The solution uses minimal resources."

More Veritas NetBackup Appliance pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

More MSP360 Backup cons

"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."

"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."

"The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market."

"It's hard to get to the backups. There are too many tabs."

"The price needs to be improved because it is really expensive."

"The price could be a bit better."

"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."

"Veritas NetBackup would benefit from better explained error codes."

More Veritas NetBackup Appliance cons

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

"I rate the solution's pricing a nine out of ten."

"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."

"We pay annually. It is a huge figure for us."

"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."

"Appliances do not come cheaply."

"The licensing costs are approximately 150,00 Saudi Riyals."

"The solution is not cheap"

"The licensing costs for this solution are very high."

More Veritas NetBackup Appliance pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Government

10%

Computer Software Company

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	27

Questions from the Community

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What do you like most about Veritas NetBackup Appliance?

The tool's most valuable feature is recovery.

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?

The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.

See all answers

What needs improvement with Veritas NetBackup Appliance?

Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

September 2025

Download MSP360 Backup product report

Buyer's Guide

Veritas NetBackup Appliance

September 2025

Download Veritas NetBackup Appliance product report

Also Known As

Cloudberry Backup

NetBackup Appliance

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas

Sample Customers

StratX

Beta Offshore

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

September 2025

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