MSP360 Backup vs Quantum DXi Series comparison

MSP360 and Quantum are both solutions in the Backup and Recovery category. MSP360 is ranked #60, while Quantum is ranked #34 with an average rating of 9.0. MSP360 holds a 0.7% mindshare in BRS, compared to Quantum’s 0.4% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,420 Views
937 Comparison Views

100% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

1,189 Views
476 Comparison Views

66% willing to recommend

MSP360 Backup

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quantum DXi Series and MSP360 Backup are leading data protection solutions. MSP360 Backup is generally perceived as the superior product due to its advanced functionalities and perceived value.

Features: Quantum DXi Series provides efficient deduplication, scalability, and straightforward deployment. MSP360 Backup offers cloud integration, OS compatibility, and a comprehensive feature set suitable for diverse IT environments.

Room for Improvement: Quantum DXi Series needs better reporting tools, GUI enhancements, and improved encryption. MSP360 Backup requires faster backup speeds, improved encryption, and better performance optimizations.

Ease of Deployment and Customer Service: Quantum DXi Series is noted for straightforward deployment and responsive customer service. MSP360 Backup has a more complex setup but benefits from extensive documentation and excellent support.

Pricing and ROI: Quantum DXi Series offers competitive pricing with noticeable ROI and a low total cost of ownership. MSP360 Backup, perceived as pricier due to licensing, justifies its cost through cloud efficiencies and robust data protection features.

To learn more, read our detailed MSP360 Backup vs. Quantum DXi Series Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. Quantum DXi Series

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (46th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

Quantum DXi Series

Ranking in Backup and Recovery

34th

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (9th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. The mindshare of Quantum DXi Series is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Quantum DXi Series	0.4%
MSP360 Backup	0.7%
Other	98.9%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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PascalSebat

Business Unit Manager Data Protection at Cncr Group

A scalable solution with Veeam and Vertias alliance

I am impressed with the tool's technical alliance with Veeam and Veritas. The product needs to improve performance while scaling out. It also needs to improve stability. I have been using the product since seven years. I would rate the product's stability a nine out of ten. I would rate the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"The initial setup is very easy. It's not overly complex."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

More MSP360 Backup pros

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The product could be more user-friendly."

"The restore time could improve. When we had an issue the restore time was lengthy."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"The product needs to improve performance while scaling out. It also needs to improve stability."

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

Pricing and Cost Advice

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

29%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

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What do you like most about Quantum DXi Series?

While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substanti...

See all answers

What needs improvement with Quantum DXi Series?

Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any ...

See all answers

What is your experience regarding pricing and costs for Quantum DXi Series?

I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and str...

See all answers

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Product Reports

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MSP360 Backup

September 2025

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Buyer's Guide

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October 2025

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Also Known As

Cloudberry Backup

DXi Series, Quantum DX

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

StratX

Nihon Unisys, Nikoyo China

Buyer's Guide

MSP360 Backup vs. Quantum DXi Series

September 2025

Free Report: MSP360 Backup vs. Quantum DXi Series

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