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MSP360 Backup vs pCloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
44th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)
pCloud
Ranking in Cloud Backup
48th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.4%, up from 0.8% compared to the previous year. The mindshare of pCloud is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.4%
pCloud0.8%
Other97.8%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
it_user1027515 - PeerSpot reviewer
Photographer at MS Solutions Ltd.
Enables me to access my files from all kind of devices and operating systems
I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MSP360 Backup is its reliability."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"MSP360 Backup's most valuable feature is its backup interface."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"pCloud is one of my favourite cloud storage services that help me to store and share important images, videos, and files."
"I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the cloud using pCloud Drive."
"Excellent service."
"The pCloud sync server client has worked well in the trial version."
"I like the interface and that they add new features all the time, but I use it mainly for the sync option which keeps my files up to date."
"The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer."
"After a lot of tests, I found pCloud to be the most secure and affordable solution for independent businesses like myself."
"I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it."
 

Cons

"The interface could use some updating."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The other issue is that I don't like the implementation of the SQL backup."
"I'd like to be able to edit my files via the mobile device without downloading the file on my local space."
"I would really like to be able to search entire documents."
"Integration with third-party software mostly. Also, online file editing option for documents."
"I would like to be able to edit the files at the same time with the others, but I understand that this is not possible with the cloud solutions in general."
"My recommendation is that support could be better, even though sometimes things can be technically complicated."
"Sometimes the desktop sync can take some moment before starting the sync process. Also, pCloud should improve their customer care service."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"Its pricing needs improvement."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
Comms Service Provider
19%
Construction Company
14%
Computer Software Company
11%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Large Enterprise1
 

Comparisons

 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Nike, Twitter, Coca-Cola, Uber, Adidas, Adobe, LinkedIn, BWW, Shell
Find out what your peers are saying about MSP360 Backup vs. pCloud and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.