MSP360 Backup vs pCloud comparison

MSP360 and pCloud are both solutions in the Cloud Backup category. MSP360 is ranked #43 with an average rating of 7.0, while pCloud is ranked #58. MSP360 holds a 0.7% mindshare in CB, compared to pCloud’s 0.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of pCloud users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

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676 Comparison Views

100% willing to recommend

pCloud

Read 6 pCloud reviews

241 Views
187 Comparison Views

100% willing to recommend

MSP360 Backup

pCloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

pCloud and MSP360 Backup compete in the cloud storage and backup solutions category. pCloud has an upper hand in terms of affordability and ease of use, while MSP360 Backup stands out with its advanced features and comprehensive data management capabilities.

Features: pCloud offers robust security features, automatic syncing, and easy integration across devices. Its virtual hard drive provides seamless access without using physical space on devices, and it includes an embedded music player for convenient media access. MSP360 Backup is valued for its hybrid cloud capabilities, compatibility with various platforms, and incremental backups that optimize data management. It supports multiple storage providers for flexible backup options.

Room for Improvement: pCloud could enhance its feature set with more enterprise-level functions and expand file sharing capabilities for advanced users. Improving synchronization speed under heavy loads and increasing integration with other productivity tools would also be beneficial. MSP360 Backup may need to simplify user navigation in its interface and streamline the setup process for non-technical users. Better reporting functionalities and expanding the support for mobile devices can improve the user experience.

Ease of Deployment and Customer Service: pCloud provides a straightforward deployment with minimal setup time, making it accessible for users seeking simplicity. Its customer service is quick and responsive. MSP360 Backup, while having a more complex setup catered to advanced needs, offers in-depth technical support, ensuring customers receive the necessary assistance for tailored configurations.

Pricing and ROI: pCloud's pricing models, including a unique lifetime subscription option, provide immediate cost benefits, offering 500 GB for $125 and 2 TB for $250. This results in a quicker ROI for budget-conscious users. MSP360 Backup, though higher in initial setup costs, delivers ROI through its extensive features and long-term stability, appealing to those prioritizing comprehensive, strategic data protection.

To learn more, read our detailed MSP360 Backup vs. pCloud Report (Updated: April 2025).

Buyer's Guide

MSP360 Backup vs. pCloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

43rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (55th), Disaster Recovery (DR) Software (28th), MSP Backup (4th)

pCloud

Ranking in Cloud Backup

58th

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. The mindshare of pCloud is 0.6%. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Brad Jonson

Owner at self-employed

The sync process has been quick and the software correctly maintains the same file structure as in File Explorer

The pCloud sync server client has worked well in the trial version. As advertised, it has a sync drive integrated into File Explorer. I can easily configure it to selectively sync any local drive in File Explorer and use it normally. The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is simple to use and easy to configure."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"MSP360 Backup's most valuable feature is its backup interface."

"General ease of use and performance of the Windows version is the most valuable feature."

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

"The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer."

"I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the cloud using pCloud Drive."

Cons

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

"My recommendation is that support could be better, even though sometimes things can be technically complicated."

Pricing and Cost Advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Construction Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

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What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

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What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

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Product Reports

Buyer's Guide

MSP360 Backup

April 2025

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Buyer's Guide

Cloud Backup

April 2025

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

pCloud is a personal cloud space where you can store all your files and folders. It has a user-friendly interface that clearly shows where everything is located and what it does. The software is available for almost any devices and platforms – iOS and Android devices, Mac, Windows, and Linux. By installing pCloud on your computer (through its desktop application pCloud Drive), the app creates a secure virtual drive which expands your local storage space. Every change you make in your pCloud can be seen immediately on your computer, phone or tablet. All your devices are instantly synchronized and you have direct file access to any update you make.

pCloud

Sample Customers

StratX

Nike, Twitter, Coca-Cola, Uber, Adidas, Adobe, LinkedIn, BWW, Shell

Buyer's Guide

MSP360 Backup vs. pCloud

April 2025

Free Report: MSP360 Backup vs. pCloud

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