MSP360 Backup vs pCloud comparison

MSP360 and pCloud are both solutions in the Cloud Backup category. MSP360 is ranked #46, while pCloud is ranked #49. MSP360 holds a 0.9% mindshare in CB, compared to pCloud’s 0.7% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of pCloud users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

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824 Comparison Views

100% willing to recommend

pCloud

Read 6 pCloud reviews

414 Views
373 Comparison Views

100% willing to recommend

MSP360 Backup

pCloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

pCloud and MSP360 Backup compete in the cloud storage and backup solutions category. pCloud has an upper hand in terms of affordability and ease of use, while MSP360 Backup stands out with its advanced features and comprehensive data management capabilities.

Features: pCloud offers robust security features, automatic syncing, and easy integration across devices. Its virtual hard drive provides seamless access without using physical space on devices, and it includes an embedded music player for convenient media access. MSP360 Backup is valued for its hybrid cloud capabilities, compatibility with various platforms, and incremental backups that optimize data management. It supports multiple storage providers for flexible backup options.

Room for Improvement: pCloud could enhance its feature set with more enterprise-level functions and expand file sharing capabilities for advanced users. Improving synchronization speed under heavy loads and increasing integration with other productivity tools would also be beneficial. MSP360 Backup may need to simplify user navigation in its interface and streamline the setup process for non-technical users. Better reporting functionalities and expanding the support for mobile devices can improve the user experience.

Ease of Deployment and Customer Service: pCloud provides a straightforward deployment with minimal setup time, making it accessible for users seeking simplicity. Its customer service is quick and responsive. MSP360 Backup, while having a more complex setup catered to advanced needs, offers in-depth technical support, ensuring customers receive the necessary assistance for tailored configurations.

Pricing and ROI: pCloud's pricing models, including a unique lifetime subscription option, provide immediate cost benefits, offering 500 GB for $125 and 2 TB for $250. This results in a quicker ROI for budget-conscious users. MSP360 Backup, though higher in initial setup costs, delivers ROI through its extensive features and long-term stability, appealing to those prioritizing comprehensive, strategic data protection.

To learn more, read our detailed MSP360 Backup vs. pCloud Report (Updated: September 2025).

Buyer's Guide

MSP360 Backup vs. pCloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Cloud Backup

46th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (60th), Disaster Recovery (DR) Software (34th), MSP Backup (7th)

pCloud

Ranking in Cloud Backup

49th

Average Rating

9.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. The mindshare of pCloud is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
MSP360 Backup	0.9%
pCloud	0.7%
Other	98.4%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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it_user1027515

Photographer at MS Solutions Ltd.

Enables me to access my files from all kind of devices and operating systems

I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has allowed me to implement a cost effective, highly configurable solution."

"General ease of use and performance of the Windows version is the most valuable feature."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is easy to access and handles things efficiently."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The most valuable feature of MSP360 Backup is its reliability."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

"The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer."

"I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the cloud using pCloud Drive."

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

"My recommendation is that support could be better, even though sometimes things can be technically complicated."

Pricing and Cost Advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"We have a very good return on investment."

More MSP360 Backup pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

Educational Organization

Manufacturing Company

Real Estate/Law Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	1

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Product Reports

Buyer's Guide

MSP360 Backup

September 2025

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Buyer's Guide

Cloud Backup

September 2025

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

pCloud is a personal cloud space where you can store all your files and folders. It has a user-friendly interface that clearly shows where everything is located and what it does. The software is available for almost any devices and platforms – iOS and Android devices, Mac, Windows, and Linux. By installing pCloud on your computer (through its desktop application pCloud Drive), the app creates a secure virtual drive which expands your local storage space. Every change you make in your pCloud can be seen immediately on your computer, phone or tablet. All your devices are instantly synchronized and you have direct file access to any update you make.

pCloud

Sample Customers

StratX

Nike, Twitter, Coca-Cola, Uber, Adidas, Adobe, LinkedIn, BWW, Shell

Buyer's Guide

MSP360 Backup vs. pCloud

September 2025

Free Report: MSP360 Backup vs. pCloud

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