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MSP360 Backup vs pCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Cloud Backup
36th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
pCloud
Ranking in Cloud Backup
41st
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. The mindshare of pCloud is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
MSP360 Backup1.5%
pCloud0.8%
Other97.7%
Cloud Backup
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
it_user1027515 - PeerSpot reviewer
Photographer at MS Solutions Ltd.
Enables me to access my files from all kind of devices and operating systems
I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The most valuable feature of MSP360 Backup is its reliability."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the cloud using pCloud Drive."
"Excellent service."
"The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer."
"The pCloud sync server client has worked well in the trial version."
"I like the interface and that they add new features all the time, but I use it mainly for the sync option which keeps my files up to date."
"I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it."
"pCloud is one of my favourite cloud storage services that help me to store and share important images, videos, and files."
"After a lot of tests, I found pCloud to be the most secure and affordable solution for independent businesses like myself."
 

Cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"I would really like to be able to search entire documents."
"I would like to be able to edit the files at the same time with the others, but I understand that this is not possible with the cloud solutions in general."
"Integration with third-party software mostly. Also, online file editing option for documents."
"My recommendation is that support could be better, even though sometimes things can be technically complicated."
"Sometimes the desktop sync can take some moment before starting the sync process. Also, pCloud should improve their customer care service."
"I'd like to be able to edit my files via the mobile device without downloading the file on my local space."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Comms Service Provider
22%
Construction Company
13%
Outsourcing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business7
Large Enterprise1
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
Nike, Twitter, Coca-Cola, Uber, Adidas, Adobe, LinkedIn, BWW, Shell
Find out what your peers are saying about MSP360 Backup vs. pCloud and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.