MSP360 Backup vs NetApp Cloud Backup comparison

Why PeerSpot?

MSP360 and NetApp are both solutions in the Cloud Backup category. MSP360 is ranked #36, while NetApp is ranked #57. MSP360 holds a 1.5% mindshare in CB, compared to NetApp’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

6,852 Views
3,357 Comparison Views

100% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

4,447 Views
1,912 Comparison Views

100% willing to recommend

MSP360 Backup

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NetApp Cloud Backup compete in the data protection arena. NetApp Cloud Backup seems to have the upper hand due to its comprehensive features and advanced functionalities.

Features: MSP360 Backup is valued for its simplicity, easy setup, and cross-platform compatibility. NetApp Cloud Backup is recognized for its scalability, integration with other NetApp services, and advanced data management features.

Room for Improvement: MSP360 Backup users suggest enhancements in support response times, better reporting tools, and more frequent updates and patches. NetApp Cloud Backup users recommend improvements in pricing transparency, a more intuitive setup process, and enhanced documentation.

Ease of Deployment and Customer Service: Users find MSP360 Backup straightforward to deploy with helpful but sometimes slow customer service. NetApp Cloud Backup offers a more complicated deployment process due to its advanced features, but its customer support is responsive and efficient.

Pricing and ROI: MSP360 Backup is known for its affordable pricing and good return on investment, especially for small to medium-sized businesses. NetApp Cloud Backup, although more expensive, offers features that provide substantial ROI for larger enterprises.

To learn more, read our detailed MSP360 Backup vs. NetApp Cloud Backup Report (Updated: November 2026).

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Backup

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

51st

Ranking in Cloud Backup

36th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (30th), MSP Backup (6th)

NetApp Cloud Backup

Ranking in Backup and Recovery

57th

Ranking in Cloud Backup

57th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (12th), Disk Based Backup Systems (8th), Cloud Storage Gateways (8th)

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of MSP360 Backup is 1.5%, up from 1.0% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
MSP360 Backup	1.5%
NetApp Cloud Backup	0.8%
Other	97.7%

Cloud Backup

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Mircea Sandu

Solutions Architect at SC PROSERVICECORP SRL

Offers protection and does scanning of the data in the storage

NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend the solution; it's a very trustworthy solution."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The most valuable feature of MSP360 Backup is its reliability."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

"NetApp is our go-to storage platform because of its flexibility, adaptability, and the different types of protocols it provides."

"Scalability is very good."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution."

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

Cons

"The interface could use some updating."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The product could be more user-friendly."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

"There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be."

"The cost of the product could be lower. The licensing fee is based on terabytes, which can add up quickly if you have a large capacity, but it can work well for both small and large customers."

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

"Integration and reporting could be improved."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

Pricing and Cost Advice

"The solution is expensive."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

"Cost could be lower."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

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920,929 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

13%

Financial Services Firm

13%

Construction Company

12%

Manufacturing Company

14%

Construction Company

11%

Comms Service Provider

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

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What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

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Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

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Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

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Product Reports

Buyer's Guide

MSP360 Backup

October 2026

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Buyer's Guide

Cloud Backup

October 2026

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Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

NetApp Cloud Backup is a comprehensive data protection service featuring efficient storage management, ensuring seamless data recovery and compliance across hybrid cloud environments.

Designed for scalability and reliability, NetApp Cloud Backup helps organizations manage backup operations in cloud-native environments, providing integrated solutions for data replication and retention. It streamlines backup processes, reduces costs, and enhances data security by offering advanced encryption and automated retention policies.

What are the main features of NetApp Cloud Backup?

Automated Backup Scheduling: Simplifies task management with customizable backup timelines.
Data Encryption: Ensures data security with robust encryption during transit and at rest.
Scalable Storage: Adjusts to meet demand, offering flexible capacity growth options.
Hybrid Cloud Support: Facilitates backup operations across cloud and on-premises environments.
Retention Management: Implements policies to maintain data availability while optimizing cost.

Why consider NetApp Cloud Backup for investment?

Cost Efficiency: Offers competitive pricing models that optimize storage and operational expenses.
Improved Data Security: Strengthens protection against data loss and breaches.
Time Savings: Streamlines complex backup processes, enhancing productivity.
Compliance: Supports regulatory compliance with detailed audit trails and data retention.

NetApp Cloud Backup is implemented across industries like healthcare and finance due to its robust security features and compliance support. In healthcare, it ensures patient data confidentiality, while in finance, it supports stringent data retention standards and rapid recovery during audits or operational disruptions.

NetApp

Sample Customers

StratX

Information Not Available

Buyer's Guide

MSP360 Backup vs. NetApp Cloud Backup

November 2026

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