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Moveworks vs Pipefy comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
635
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Moveworks
Ranking in Agentic Automation
7th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (2nd), AI-Agents for HR (4th)
Pipefy
Ranking in Agentic Automation
11th
Average Rating
7.8
Reviews Sentiment
4.6
Number of Reviews
4
Ranking in other categories
Process Automation (24th), AI Agent Builders (13th)
 

Mindshare comparison

As of June 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 15.3%, down from 17.7% compared to the previous year. The mindshare of Moveworks is 3.2%, up from 0.5% compared to the previous year. The mindshare of Pipefy is 0.7%. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere15.3%
Moveworks3.2%
Pipefy0.7%
Other80.8%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2800146 - PeerSpot reviewer
Software Developer at a consultancy with 51-200 employees
Chat-based requests have streamlined daily workflows
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work. There are not many things that Moveworks is supporting right now. I would say it should have some features that are already present in other bots, so they should focus on those more. Currently, Moveworks has UI policy restrictions and client script restrictions. I think they should edit it so that all these UI policies and other things are allowed. If there are some forms in Moveworks, it should capture that form and ask it in the chat from the user, taking answers one by one, rather than presenting a form to users. This would have a very positive impact.
Andre Soares - PeerSpot reviewer
Sre at Atlas Technologies
Workflow automation has improved cross‑team collaboration and centralizes operational requests
Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved. One area would be advanced workflow management and scalability for more complex enterprise environments. As workflows grow larger and involve many teams, pipelines and automations can become difficult to maintain and organize over time. I also think reports and analytics could be more flexible and customizable for operational and management level insights. More advanced dashboard capabilities would be helpful for larger organizations. Another improvement could be deeper native integrations with technical and DevOps-oriented tools, especially for infrastructure and engineering workflows. In some cases, more advanced automation logic or conditional workflows require additional configurations or effort. Simplifying this experience could improve usability. Finally, while the platform is very useful and user-friendly for non-technical users, governance and permission management in larger environments could become easier to structure and manage at scale.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We needed scalability and the ability to perform 10,000 or 1,000 or 200 tasks at any moment. No other software that we have had could provide such scalability and is built in a modular way."
"The best features of Automation Anywhere are having a user-friendly interface and the ability to integrate AI, and APIs and services like OpenAI's ChatGPT can be integrated, enhancing its functionality."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings."
"The most valuable feature is the conversion of PDF Invoices to CSV and to PDF Boxes."
"V.11 has three different recorders but A2019 Automation Anywhere created an all-in-one recorder called Universal recorder which more reliable to use."
"One of the most valuable features is the error handler, as this command has helped me design bots that can handle multiple errors and exceptions."
"By combining Automation Anywhere and Appian together, we have been able to build a bot that works with Appian workflows to manage all our employees."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"Moveworks is a very good platform if you utilize it well."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"The solution saves us approximately three-quarters of a million dollars per year."
"In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management."
"Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot."
"Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company."
"Overall, Pipefy helped create more predictable, organized, and scalable operational processes."
 

Cons

"It can be a challenge for a developer, as it limits what they can do."
"I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up."
"We would like to see the scalability improve from a local perspective."
"The initial cost of Automation Anywhere, including license fees and integration costs, is high. It is challenging for business users to operationalize the tool independently."
"IQ Bot requires a significant improvement for its data detection and data retention, mainly from the previously trained documents: regarding the document's format, layout, data contained within the document, the type of data that needs to be extracted."
"In the next release of this solution, I would like to see a plug-and-play tool for NLP programming."
"In terms of improvements for Automation Anywhere, I would prefer to see more options in packages and pricing, including a breakdown of different features and products, which would allow us to select certain products while potentially skipping others as needed."
"It would be great if they could do more third-party Salesforce integrations into the RPA side, which would be helpful."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."
"I believe Pipefy can be improved by clarifying the API calls and making packages for API calls more accessible, because in my organization we have a lot of automation, but we have few API calls, precisely because we have a fixed plan and the organization, in fact, does not need that."
"Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved."
"Pipefy can be improved with processes not only following Kanban styles but other kinds of processes that have more paths, not just a single, direct path, but they have bifurcations."
"What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy."
 

Pricing and Cost Advice

"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"I think it's $5,500 per license."
"The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"The pricing that we received from Automation Anywhere in the beginning was very economical for us. We've seen a lot of benefit from what we spent to what we're receiving. From the beginning, it's been a very low-cost implementation for us."
"The cost is at the highest end of the spectrum."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Construction Company
8%
Computer Software Company
8%
Manufacturing Company
13%
Financial Services Firm
12%
Comms Service Provider
7%
Media Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business150
Midsize Enterprise82
Large Enterprise534
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Moveworks?
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and...
What is your primary use case for Moveworks?
I am currently working in ServiceNow at Symbiotic Consulting Group as a software developer. I have been using Movewor...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our ow...
What needs improvement with Pipefy?
Pipefy can be improved with processes not only following Kanban styles but other kinds of processes that have more pa...
What is your primary use case for Pipefy?
My main use case for Pipefy is to manage processes and to follow processes with Kanban style management and for some ...
What advice do you have for others considering Pipefy?
My advice for others looking into using Pipefy is to first describe the process and the improvements in the process b...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Moveworks vs. Pipefy and other solutions. Updated: May 2026.
896,942 professionals have used our research since 2012.