We performed a comparison between Moogsoft and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft is easily deployable and ready to use."
"The AI component allows you to check previous cases and diagnose problems easily."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The Event Management feature is quite valuable."
"I like the prediction features."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"Setup was straightforward. Initial deployment took two or three months."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"Zabbix is scalable."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They should consider including Chatbot."
"The documentation and flexibility for generic integration could be improved."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"It is taking a long time to set it up and could do more to roll out quickly."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"They should open an SSH session from the web interface."
"The stability could be better."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"Zabbix can use better documentation and support for troubleshooting."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 98 reviews. Moogsoft is rated 7.6, while Zabbix is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and New Relic, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our Moogsoft vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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