NetSuite CRM+ vs monday.com comparison

monday.com and NetSuite are both solutions in the CRM category. monday.com is ranked #7 with an average rating of 8.4, while NetSuite is ranked #30 with an average rating of 8.0. monday.com holds a 1.9% mindshare in CRM, compared to NetSuite’s 0.7% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 66% of NetSuite users who would recommend it.

monday.com

Read 227 monday.com reviews

4,891 Views
1,907 Comparison Views

98% willing to recommend

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

553 Views
525 Comparison Views

66% willing to recommend

monday.com

NetSuite CRM+

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Executive SummaryUpdated on Oct 5, 2025

NetSuite CRM+ and monday.com are products competing in the CRM solutions category. Monday.com appears to have the upper hand due to its flexible features and ease of customization, which are appealing compared to NetSuite's focus on sales and forecasting.

Features: NetSuite CRM+ offers sales force automation, forecasting capabilities, and partner management. Monday.com provides customizable workflows, collaboration tools, and intuitive dashboards.

Ease of Deployment and Customer Service: NetSuite CRM+ requires significant time and skilled IT resources for setup, and its support can be complex. Monday.com has a straightforward deployment process with excellent guides and active customer support, making it more accessible for small and medium-sized enterprises.

Pricing and ROI: NetSuite CRM+ involves a significant upfront cost with long-term contracts, offering a high ROI for larger organizations. Monday.com offers a more affordable pricing model with a monthly subscription, providing quicker ROI for smaller teams with a lower initial investment.

To learn more, read our detailed NetSuite CRM+ vs. monday.com Report (Updated: September 2025).

Buyer's Guide

NetSuite CRM+ vs. monday.com

September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

7th

Ranking in Opportunity Management

5th

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

227

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th)

NetSuite CRM+

Ranking in CRM

30th

Ranking in Opportunity Management

12th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of monday.com is 1.9%, down from 4.4% compared to the previous year. The mindshare of NetSuite CRM+ is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com for Enterprise	1.9%
NetSuite CRM+	0.7%
Other	97.4%

CRM

Featured Reviews

Alan Chiou

PM at Galaxy Software Services

User-friendly interface simplifies project management but it requires stable connectivity

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

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Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to assign members to tasks and then have them update the status on them and even ask related questions under the task has been very helpful."

"I like the update feature. It's almost like you can replace email with it. You can communicate on a particular item within monday.com, and then you can see the history of who commented, when they commented, what they said, and the reply to what they said. It's much easier to follow up on a particular item than have a thousand emails going back and forth. In a big project, you can usually have a ton of emails. If you use monday.com as a communication tool, you can almost eliminate email and have better tracking on what was done, when it was done, and what was said about the items. That's probably my favorite feature."

"It keeps everyone on the same page and gives us a way to streamline our projects and client communication."

"It works perfectly and runs very smoothly."

"Alerts come in pretty handy every once in a while just to keep up."

"It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload."

"The formula feature is amazing."

"Pretty much everything is customizable and easily editable."

More monday.com pros

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

Cons

"I'm not such a fan of the infinite scroll to the right."

"One thing that would be cool is if Monday had a chat feature."

"I would love to see better integration with Google Suite."

"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."

"It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there."

"Being able to create 'sub-teams' so people in these teams can be assigned to tasks in one go and receive updates on the progress of tasks would be useful."

"Load time and glitches do occur on the site."

"I would love to be able to have a chat option with Monday.com's IT so that if I'm looking to add a new view or experience to our planning boards, they could easily talk me through the best option."

More monday.com cons

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

"The product needs to improve the warehouse management feature."

Pricing and Cost Advice

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"I am using the tool's free version."

"The pricing of monday.com is worth it."

"Fees are paid monthly per user."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

"The price is reasonable for the number of users we have."

More monday.com pricing and cost advice

"It ultimately depends on the features and functionalities required for your specific use case."

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

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Top Industries

By visitors reading reviews

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	177
Midsize Enterprise	25
Large Enterprise	21

No data available

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What do you like most about monday.com?

The product's initial setup phase was straightforward.

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What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

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What do you like most about NetSuite CRM+?

The feature that has been most effective in improving sales performance is its alignment with the ordering team.

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What is your experience regarding pricing and costs for NetSuite CRM+?

In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other opti...

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What needs improvement with NetSuite CRM+?

The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspectiv...

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Comparisons

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Compared 11% of the time

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ServiceNow Strategic Portfolio Management vs monday.com

Compared 4% of the time

Wrike vs monday.com

Compared 4% of the time

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Siebel CRM vs NetSuite CRM+

Compared 54% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 46% of the time

More NetSuite CRM+ Competitors

Product Reports

Buyer's Guide

monday.com

September 2025

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Buyer's Guide

CRM

September 2025

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Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.

NetSuite

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Buyer's Guide

NetSuite CRM+ vs. monday.com

September 2025

Free Report: NetSuite CRM+ vs. monday.com

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