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MobileIron Virtual Smartphone Platform [EOL] vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MobileIron Virtual Smartpho...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
 

Featured Reviews

it_user374085 - PeerSpot reviewer
Product Management and Development Manager at a comms service provider with 1,001-5,000 employees
Mobilization of common content is a nice feature.
MDM MobileIron Mobilization of common content Mail Calendar Contacts For selected users Intranet Mobilization of information’s BYOD Better flexibility Access to data outside of office Better connection to document servers e.g Sharepoint etc. is needed. We've had no issues with deployment.…
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Perform an initial analysis before deployment, define your targets, and then manage the design and deployment according your targets (especially configurations and policies)."
"High Availability on Core and Sentry, Apple DEP support, MAM, and the BYOD Portal are valuable."
"Accessing documents on your mobile while traveling is essential."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"It's a more secure solution to manage all tablets or mobile devices, helps us stay organized, integrates well with mobile devices and tablets, is stable and reliable, and can scale."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"Overall, we've been very happy with VMware."
"The solution has very good documentation."
"The authentication integration is great; it can be combined with basically different kinds of authentication mechanisms and provide a single sign-on."
"I like the technical support a lot; it's really first hand, high-level support."
"Its UI is extremely easy to use whether you're an advanced user or a novice user."
 

Cons

"Better connection to document servers e.g Sharepoint etc. is needed."
"Reporting and custom reporting, containerization, more readable and assessable documentation, better technical support and better trained staff."
"Customer Service: 4 out of 5. Technical Support: 3 out of 5."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"There is a need for better user lifecycle management within VMware Identity Manager, along with better user governance...The scalability of the product needs to improve."
"Customer Service: This is an area that could use some improvement. We have had a few incidents where the level of support was not what it was pictured to be."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding."
"There is room for improvement in customer service and support."
"Cost of licensing is quite high."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
 

Pricing and Cost Advice

Information not available
"While it is not inexpensive in terms of price, it is definitely worth it."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"It's an expensive tool."
"It's a highly affordable solution"
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"The pricing currently is higher than the competition."
"The solution is more expensive than Intune."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

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What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have already handled in their environment or maybe they are comparing it with products s...
 

Also Known As

Virtual Smartphone Platform
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Brussels Airport, Astellas, Standtwerke University, ARUP, Ingram, UniCredit
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: September 2026.
914,262 professionals have used our research since 2012.