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Microsoft Purview Information Protection vs OneTrust Privacy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Informati...
Ranking in Data Privacy Management Software
3rd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Data Governance (7th), Microsoft Security Suite (12th)
OneTrust Privacy
Ranking in Data Privacy Management Software
4th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Data Privacy Management Software category, the mindshare of Microsoft Purview Information Protection is 3.8%, down from 10.2% compared to the previous year. The mindshare of OneTrust Privacy is 13.0%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Privacy Management Software Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Information Protection3.8%
OneTrust Privacy13.0%
Other83.2%
Data Privacy Management Software
 

Featured Reviews

Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.
reviewer2809788 - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Workflow automation has streamlined privacy assessments but data discovery still needs improvement
OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecting to different data sources. I suggest that there is an area for improvement in terms of customer support. Having a direct communication channel for partners without needing ticketing would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My favorite feature about Microsoft Purview Information Protection is how it applies to everything generally, so I don't have to do it manually."
"The most valuable feature of Microsoft Purview Information Protection is its ability to respond to sensitive data shared on Teams chat by deleting the message, not just monitoring or logging."
"We can restrict access or specify who can see sensitivity labels, which can be based on the classification level. We can encrypt restricted content and limit who can see that from an internal view, too, so Purview is a powerful tool."
"I recommend Microsoft Purview Information Protection for organizations using the Microsoft ecosystem."
"We use the solution for our customers' services. It helps identify and protect sensitive data in documents, PDFs, emails, and Teams chats to prevent data leakage. It can detect and block emails containing credit card information sent outside the organization."
"My favorite feature about Microsoft Purview Information Protection is that it generally applies to everything, so I don't have to go in and do it manually; I set a policy and then it applies."
"The features my clients request most are sensitivity labels and data loss prevention. Additionally, I am trying to interest them in risk management and insider risk management, although those features are considered more advanced."
"Before using it, we had a lot of unlabeled data, and the tool helped us quickly and accurately label a large number of documents."
"OneTrust Privacy has positively impacted my organization by enabling us to implement different clients' data privacy programs successfully, and it is a very helpful tool for that purpose."
 

Cons

"Scalability is affected by the time it takes to update policies."
"I would like the time it takes to update a DLP policy on an endpoint to be reduced."
"Microsoft customer service is hit or miss. Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution."
"Purview could better integrate with third-party tools, but I don't have a specific use case for that because It's currently integrated into the managed services we offer to Microsoft customers using E5 licenses."
"The communication around Microsoft product names and functionalities can be confusing, like when they combined Office 365 Risk and Compliance with Azure Purview. Then, they added Purview Hub to Fabric, and people thought Purview Hub would do data lineages, but it didn't. It isn't full-fledged Purview. It's just one feature set."
"In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data."
"During the initial setup, I found the lack of policy segregation at the sub-site level for DLP policies to be a challenge."
"My experience with the customer service and support of Microsoft is around five out of ten. The response time is slow, and they take multiple sessions for diagnosing issues."
"OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecting to different data sources."
 

Pricing and Cost Advice

"The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."
"The price is determined by the enterprise licensing, either the E3 or E5 licensing or the EMS plus security and other feature licensing."
"The product is affordable, and our clients agree. Sensitivity labels come with the MIP license at an additional $2 a month per user, an excellent deal for auto-labeling capabilities."
"The tool's pricing is fairly low, less than 100,000 for a year."
"The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
"Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
It is reasonable from what I can say right now because we are using most of the Microsoft tools right now. We are using the managed SQL server of Microsoft. We are using Microsoft Purview Informati...
What needs improvement with Microsoft Purview Information Protection?
In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data.
What is your primary use case for Microsoft Purview Information Protection?
My main use case for using Microsoft Purview Information Protection is protecting our unstructured files.
What is your experience regarding pricing and costs for OneTrust Privacy?
My experience with pricing, setup cost, and licensing indicates that OneTrust Privacy is a costly tool. The setup and everything are mostly done by the vendor side.
What needs improvement with OneTrust Privacy?
OneTrust Privacy can improve in the area of data discovery and classification. While it is capable in terms of assessments and similar tasks, there is room for improvement when it comes to connecti...
What is your primary use case for OneTrust Privacy?
My main use case for OneTrust Privacy involves conducting PIAs, DPIA assessments, cookie consent integrations, web form integrations, incident management, data discovery, and data classification. F...
 

Also Known As

Microsoft Information Protection
No data available
 

Overview