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Microsoft Dynamics AX vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Microsoft Dynamics AX enhances ROI by streamlining financial processes, improving efficiency, and benefiting large-scale operations with centralized management.
Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
4.3
Customer service for Microsoft Dynamics AX varies, with partner support rated from 3 to 9, highlighting inconsistency and mixed experiences.
Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
Microsoft has really good documentation, and they are known for that.
The quality of service providers varies by region, causing delays in resolutions.
 

Scalability Issues

Sentiment score
7.2
Microsoft Dynamics AX is scalable for medium to large businesses, but older versions face hardware challenges despite Azure integration.
Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
 

Stability Issues

Sentiment score
7.4
Microsoft Dynamics AX is stable with proper setup, but customization and updates can affect performance, requiring manual issue resolution.
Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
I have not had any major issues with stability.
The solution is very scalable.
 

Room For Improvement

Microsoft Dynamics AX faces challenges with usability, infrastructure, and integrations, alongside limited resource capacity and costly customization.
Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
Another drawback is the absence of features like purchase order accruals, critical accounting concepts, and a robust fixed assets module.
It is no longer supported from a security perspective, so it is not getting updated.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
 

Setup Cost

Microsoft Dynamics AX is costly with high setup fees and subscriptions, while Business Central offers a budget-friendly alternative.
Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

Microsoft Dynamics AX offers flexible, user-friendly features with seamless Excel integration, enhancing scalability, customization, and cloud-based project management.
Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
Once I have tuned it, it is like a nice running engine. It just continues to run smoothly.
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
 

Categories and Ranking

Microsoft Dynamics AX
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
ERP (7th), Activity Based Costing Software (3rd)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics AX is designed for ERP and holds a mindshare of 6.2%, down 6.5% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 20.2% mindshare, down 33.9% since last year.
ERP
Cloud ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
6%
Retailer
6%
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: June 2025.
859,579 professionals have used our research since 2012.