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Microsoft Dynamics 365 Business Central vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users of Microsoft Dynamics 365 Business Central see varying ROI; efficiency benefits reported, though timelines and outcomes differ.
Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
4.1
Microsoft Dynamics 365 has good support, but slow responses and complex issue resolution remain areas needing improvement.
Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
The quality of service providers varies by region, causing delays in resolutions.
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics 365 Business Central is scalable for SMBs with customization, but scalability varies by version and deployment type.
Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
 

Stability Issues

Sentiment score
7.8
Microsoft Dynamics 365 Business Central offers high stability, consistent performance, and few issues, making it reliable for organizational needs.
Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
For the cloud, we have not faced any downtimes or stability issues.
The solution is very scalable.
 

Room For Improvement

Microsoft Dynamics 365 Business Central lacks in cost management, customization, security, reporting, automation, integration, and compatibility features.
Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
 

Setup Cost

Microsoft Dynamics 365 Business Central offers cost-effective, flexible subscription pricing, though implementation and partner support may incur additional costs.
Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
The pricing for Dynamics 365 Business Central is reasonable.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

Microsoft Dynamics 365 Business Central offers seamless integration, customization, and robust features, appealing to SMBs with real-time data and global compliance.
Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
ERP (3rd), Activity Based Costing Software (1st)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
44
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 6.7%, up 6.4% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 18.6% mindshare, down 34.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Retailer
6%
Financial Services Firm
6%
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations ...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: June 2025.
860,711 professionals have used our research since 2012.