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Microsoft Defender for Cloud Apps vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Defender for Cloud Apps enhances security, reduces costs by 35-45%, and improves uptime with efficient cloud application management.
Sentiment score
4.5
Microsoft Defender for Identity is cost-effective and efficient, offering incident prevention and resolution without complex hardware setups.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Cloud Apps support is generally good, but users suggest faster responses and improved communication.
Sentiment score
7.4
Opinions on Microsoft Defender for Identity support vary, highlighting responsiveness, but issues include delays, contact challenges, and false positives.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
Technical support from Microsoft rates an eight on a scale of 1 to 10 for response time.
 

Scalability Issues

Sentiment score
7.6
Microsoft Defender for Cloud Apps offers scalable security, efficiently managing large user bases and app integrations with centralized management.
Sentiment score
7.3
Microsoft Defender for Identity efficiently integrates and scales globally, supporting diverse organizational needs within Microsoft’s ecosystem effectively.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
 

Stability Issues

Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for high reliability, minimal downtime, consistent performance, and swift issue resolution.
Sentiment score
6.9
Microsoft Defender for Identity is highly reliable, with minimal incidents, seamless operation, and consistent ratings between seven and nine.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
We do not see any issues with the stability of Microsoft Defender for Identity.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
 

Room For Improvement

Microsoft Defender for Cloud Apps could improve integration, pricing, support, reporting, automation, alerts, and overall user experience across multi-cloud environments.
Microsoft Defender for Identity users seek improved cloud integration, user-friendly features, better support, and streamlined processes for enhanced threat management.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
A significant improvement I would like to see is the integration into a single pane of glass.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
 

Setup Cost

Microsoft Defender for Cloud Apps is cost-effective within Microsoft 365 bundles, especially for large organizations with discounts available.
Microsoft Defender for Identity is cost-effective with E5 licenses despite complex pricing and competitive against other security solutions.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
 

Valuable Features

Microsoft Defender for Cloud Apps offers integration, threat detection, and management, enhancing security with comprehensive visibility and proactive assessment.
Microsoft Defender for Identity integrates with Azure to offer comprehensive threat detection, identity protection, and advanced real-time security insights.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
14th
Ranking in Microsoft Security Suite
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th)
Microsoft Defender for Iden...
Ranking in Advanced Threat Protection (ATP)
5th
Ranking in Microsoft Security Suite
3rd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Identity Threat Detection and Response (ITDR) (3rd)
 

Mindshare comparison

As of September 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Microsoft Defender for Cloud Apps is 1.7%, up from 1.4% compared to the previous year. The mindshare of Microsoft Defender for Identity is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Identity6.9%
Microsoft Defender for Cloud Apps1.7%
Other91.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

Abdulrahman Muhammadi - PeerSpot reviewer
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
Peter Arabomen - PeerSpot reviewer
Has supported hybrid identity management while integrating well with cloud directory services
The only challenge I have with Microsoft Defender for Identity is the latency. I may not put that entirely on Microsoft, because latency could be network related. At times when trying to authenticate, the prompt is delayed. We tried implementing passwordless authentication, especially for on-premises workloads, but we haven't been able to achieve that. Passwordless authentication is part of the identity functionalities, particularly when it comes to enforcing passwordless for on-premises workloads. In terms of improvements, you can't create OUs on Azure AD. Regarding giving users privileges on what they can do across different OUs, I haven't seen that feature on Microsoft Defender for Identity. Microsoft Defender for Identity needs to be able to plug into third-party applications that are not Microsoft. For instance, with a human resource application used to manage users and leave requests, when staff leaves the organization, they are first exited from that application before AD. Integration between Azure AD and third-party applications would allow automatic syncing when removing staff. The initial setup of Microsoft Defender for Identity is not hard. However, setup is one thing, and getting value from the application end-to-end is another. It can be set up and running from the first day but not functioning optimally. Initially, when we did the setup, it wasn't optimal. Over time, with continuous improvement, which we're still doing, we've gotten to a comfortable level, but there's still room for improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise10
Large Enterprise18
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
My impression on the pricing, setup costs, and licensing of Microsoft Defender for Cloud Apps is that it's fair. I don't know by heart the exact pricing, but it's part of the E5 license which we al...
What do you like most about Microsoft Defender for Identity?
Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence.
What needs improvement with Microsoft Defender for Identity?
Microsoft can improve Microsoft Defender for Identity by ensuring that installation prerequisites are included in the setup process. Installing the solution presents challenges as numerous logs and...
What is your primary use case for Microsoft Defender for Identity?
My personal use case for Microsoft Defender for Identity is that it is amazing. It provides very good and deep analytics about whatever is happening in the on-premises Active Directory. The sensors...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Defender for Identity and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.