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Microsoft Defender for Cloud Apps vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Defender for Cloud Apps enhances security, reduces costs by 35-45%, and improves uptime with efficient cloud application management.
Sentiment score
6.7
Microsoft Defender for Identity improves incident management, reduces costs, enhances ROI, and saves time despite unclear financial benefits.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
We have at least saved the costs we had from the Netskope solution this year.
 

Customer Service

Sentiment score
7.3
Microsoft Defender for Cloud Apps support is generally good, but users suggest faster responses and improved communication.
Sentiment score
8.4
Microsoft Defender for Identity's support receives mixed feedback, with users praising premium service but noting poorer lower-tier support responses.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
 

Scalability Issues

Sentiment score
7.9
Microsoft Defender for Cloud Apps offers scalable security, efficiently managing large user bases and app integrations with centralized management.
Sentiment score
8.6
Microsoft Defender for Identity is scalable, efficiently supports large networks, and integrates well into Microsoft-centric environments with minimal effort.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
 

Stability Issues

Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for high reliability, minimal downtime, consistent performance, and swift issue resolution.
Sentiment score
7.8
Microsoft Defender for Identity is stable and reliable, though occasional sensor restarts occur, generally scoring 6-9/10 in stability.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
 

Room For Improvement

Microsoft Defender for Cloud Apps could improve integration, pricing, support, reporting, automation, alerts, and overall user experience across multi-cloud environments.
Microsoft Defender for Identity needs better integration, usability, and support, with improved detection and cost efficiency highlighted by users.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
A significant improvement I would like to see is the integration into a single pane of glass.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
 

Setup Cost

Microsoft Defender for Cloud Apps is cost-effective within Microsoft 365 bundles, especially for large organizations with discounts available.
Microsoft Defender for Identity is cost-effective within E5, offering flexibility compared to standalone purchases or E3 add-ons.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
 

Valuable Features

Microsoft Defender for Cloud Apps offers integration, threat detection, and management, enhancing security with comprehensive visibility and proactive assessment.
Microsoft Defender for Identity excels in integration, real-time detection, privilege management, AI analytics, and comprehensive security monitoring features.
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
14th
Ranking in Microsoft Security Suite
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Cloud Access Security Brokers (CASB) (3rd)
Microsoft Defender for Iden...
Ranking in Advanced Threat Protection (ATP)
5th
Ranking in Microsoft Security Suite
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Identity Threat Detection and Response (ITDR) (3rd)
 

Mindshare comparison

As of June 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Microsoft Defender for Cloud Apps is 1.7%, up from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Identity is 7.1%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

Jagadeesh Gunasekaran - PeerSpot reviewer
Saves us time, has good visibility, and a single dashboard
The solution is user-friendly and provides great visibility into threats. There are easy options available for specific workflow inspections. We can also get support by going through the Microsoft documentation, which is straightforward. Microsoft Defender for Cloud Apps helps us prioritize threats across our enterprise. It covers us from a compliance perspective and protects our organization's data. Data protection is a very important aspect of any new organization, as we need to protect our data from both external attacks and insider threats. Microsoft Defender for Cloud Apps helps us monitor for abnormal activity by insiders, which is one of the most important access points for attackers today. Additionally, the different cloud apps that Defender for Cloud Apps supports provide us with much more visibility into potential threats and activities on the internet. We have integrated Microsoft Defender for Cloud Apps alerts with Sentinel. The integration is straightforward. We can find the configuration details on Microsoft's official documentation website. If we are familiar with how Microsoft products work, we will be able to follow the instructions clearly. Microsoft Defender for Cloud Apps and Sentinel work natively together to deliver coordinated detection and response across our environment. Our integrated Microsoft solutions provide comprehensive threat protection, covering most of the tactics and techniques relevant to the MITRE ATT&CK framework. Sentinel allows us to ingest data from our entire ecosystem. When implementing an SIEM solution, there are always prerequisites such as Active Directory logs, security logs, firewall logs, and DNS logs. These are important logs that need to be ingested into the environment. Sentinel has many third-party connectors available that make integrations straightforward. Microsoft provides the configuration details in the Sentinel platform. It is important to integrate all relevant log sources into the SIEM solution so that we can detect and be alerted to any type of threat factor, whether it is from an internal or external source. Integrating third-party solutions into the platform requires a separate configuration, but Microsoft provides the necessary information. However, we need to have the appropriate permissions to execute these setups. Sentinel provides a centralized dashboard that covers threat management and configuration. It gives us complete insight into what entities are accessing, as well as full details for investigation. We can see how the alerts and threats are relevant to suspicious activities, whether they are related to malicious IP addresses, suspicious ASHAs, or any other indicators of compromise. All of this relevant data can be seen in a single pane. Recently, Microsoft introduced a new investigation experience in a single pane. This means that we can now get a lot of details in a single pane, without having to go there and execute a query. There are a lot of new insights being developed in the Sentinel platform these days. It has software intelligence. They recently introduced Microsoft Defender Threat Intelligence, which covers almost all IOCs. This protects organizational assets from threats and suspicious traffic associated with IOCs. If a match is found, alerts are generated. This is a very interesting feature. Another great feature is automation and logic apps. We can create a number of operations, such as posting in a team's channel if a severe incident occurs or sending an email notification. There are many operations available, so we can automate a lot of tasks. Microsoft Defender for Cloud Apps helps us stay compliant. It has predefined mechanisms in place to prevent attacks. For example, if an external user tries to access our SharePoint folders or files, an attack will be blocked. This is why it is important to give appropriate access to guest users. Microsoft Defender for Cloud Apps has many features and benefits. It provides a number of policies that can be configured to meet the specific needs of our security team. These policies can be used to customize cloud applications so that only authorized users can access them and perform operations that benefit the organization. In terms of safety and security, Microsoft Defender for Cloud Apps is top-notch. Using the solution's automation features, we can suppress false positive alerts. We can also close alerts, lower their severity from "high" to "low" or "informational," or close them immediately with the appropriate commands. This will depend on the configuration automation rule and the perspective from which we are testing. Microsoft Defender for Cloud Apps provides a single console. We are also provided with Microsoft templates to enable workbooks instantly. Alternatively, we can build our own customized workbooks to provide better insights and improve our SOC efficiency and overall performance. Consolidating all of our security data into one dashboard has saved our security operations team a significant amount of time. From an analyst's perspective, it is now much easier to correlate events, investigate alerts, and visualize specific entities. For example, an analyst can quickly see all of the alerts associated with a particular IP address, or they can view all of the activity for a specific entity over the past 24 hours or 7 days. This level of detail and insight would not be possible if our data were siloed in multiple dashboards. The single dashboard saves our operations approximately 20 hours per week by eliminating the need to access multiple consoles and tabs. Microsoft Defender for Cloud Apps threat intelligence can help us prepare for potential threats before they happen. However, it depends on how we develop the policies for the database to block or ignore things in our environment.
ROBERT-CHRISTIAN - PeerSpot reviewer
Integration within the ecosystem enhances collaboration and automates functionalities
The integration into the Microsoft Defender ecosystem is the most valuable feature of Microsoft Defender for Identity. It fits very nicely with all the other Defender tools, allowing for excellent collaboration among them. It also fits seamlessly into Microsoft Sentinel SIEM. Furthermore, Microsoft security solutions can save time as they allow the automation of numerous functionalities, and the reporting inside the Microsoft ecosystem is commendable.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
My impression on the pricing, setup costs, and licensing of Microsoft Defender for Cloud Apps is that it's fair. I don't know by heart the exact pricing, but it's part of the E5 license which we al...
What do you like most about Microsoft Defender for Identity?
Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence.
What needs improvement with Microsoft Defender for Identity?
In Microsoft Defender for Identity, I would appreciate improvements in providing information on conditional access. They have added more control that can be put in place, which was not present year...
What is your primary use case for Microsoft Defender for Identity?
The main use cases for Microsoft Defender for Identity involve working with security and signing risk aspects. I work with conditional access, though I have not implemented this task yet.
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Defender for Identity and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.