OpenText SiteScope vs Oracle Real User Experience Insight comparison

OpenText and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #18 with an average rating of 9.2, while Oracle is ranked #68. OpenText holds a 0.7% mindshare in APM, compared to Oracle’s 0.5% mindshare. Additionally, 93% of OpenText users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

OpenText SiteScope

Read 29 OpenText SiteScope reviews

2,026 Views
1,803 Comparison Views

93% willing to recommend

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

790 Views
774 Comparison Views

100% willing to recommend

OpenText SiteScope

Oracle Real User Experience...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and OpenText SiteScope are competing in IT monitoring. Oracle Real User Experience Insight has better deployment and customer service, while OpenText SiteScope has superior features and ROI.

What features are offered by Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight provides comprehensive monitoring capabilities, advanced analytics, and deployment ease. OpenText SiteScope offers flexibility, extensive integration options, and support for a wide range of technologies.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight users suggest better reporting functionality, more intuitive configuration, and enhanced usability. OpenText SiteScope users recommend a more user-friendly interface, improved documentation, and faster customer support.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight receives positive remarks for its straightforward deployment and responsive customer support. OpenText SiteScope has satisfactory deployment experiences but mixed feedback on customer service.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight is noted for its high cost, but users see value in its offerings. OpenText SiteScope is considered more competitively priced and delivers better ROI due to its feature set.

To learn more, read our detailed OpenText SiteScope vs. Oracle Real User Experience Insight Report (Updated: February 2026).

Buyer's Guide

OpenText SiteScope vs. Oracle Real User Experience Insight

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

68th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.7%, up from 0.5% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText SiteScope	0.7%
Oracle Real User Experience Insight	0.5%
Other	98.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

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AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"For the system environment, SiteScope can be useful."

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

More OpenText SiteScope pros

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The most valuable feature is the ability to Drill down to webpage actions."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

Cons

"The graphs and dashboard in the solution are areas that need improvement."

"It could be more reliable using a database repository instead of a log repository."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

"OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software."

More OpenText SiteScope cons

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"The application resource usage has increased due to using RUEI."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

Pricing and Cost Advice

"Licensing is a little steep."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

More OpenText SiteScope pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Financial Services Firm

14%

University

Computer Software Company

Financial Services Firm

26%

Comms Service Provider

12%

Insurance Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	21

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...

See all answers

What is your primary use case for Micro Focus Voltage SiteScope?

OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...

See all answers

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Compared 5% of the time

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Compared 25% of the time

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Compared 22% of the time

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Compared 13% of the time

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Product Reports

Buyer's Guide

OpenText SiteScope

February 2026

Download OpenText SiteScope product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Oracle Real User Experience Insight, Oracle RUEI

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Buyer's Guide

OpenText SiteScope vs. Oracle Real User Experience Insight

February 2026

Free Report: OpenText SiteScope vs. Oracle Real User Experience Insight

Find out what your peers are saying about OpenText SiteScope vs. Oracle Real User Experience Insight and other solutions. Updated: February 2026.

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