OpenText SiteScope vs Oracle Real User Experience Insight comparison

OpenText and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #17 with an average rating of 9.2, while Oracle is ranked #69. OpenText holds a 0.7% mindshare in APM, compared to Oracle’s 0.4% mindshare. Additionally, 93% of OpenText users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

OpenText SiteScope

Read 29 OpenText SiteScope reviews

1,881 Views
1,655 Comparison Views

93% willing to recommend

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

691 Views
677 Comparison Views

100% willing to recommend

OpenText SiteScope

Oracle Real User Experience...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and OpenText SiteScope are competing in IT monitoring. Oracle Real User Experience Insight has better deployment and customer service, while OpenText SiteScope has superior features and ROI.

What features are offered by Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight provides comprehensive monitoring capabilities, advanced analytics, and deployment ease. OpenText SiteScope offers flexibility, extensive integration options, and support for a wide range of technologies.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight users suggest better reporting functionality, more intuitive configuration, and enhanced usability. OpenText SiteScope users recommend a more user-friendly interface, improved documentation, and faster customer support.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight receives positive remarks for its straightforward deployment and responsive customer support. OpenText SiteScope has satisfactory deployment experiences but mixed feedback on customer service.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to OpenText SiteScope?

Oracle Real User Experience Insight is noted for its high cost, but users see value in its offerings. OpenText SiteScope is considered more competitively priced and delivers better ROI due to its feature set.

To learn more, read our detailed OpenText SiteScope vs. Oracle Real User Experience Insight Report (Updated: December 2025).

Buyer's Guide

OpenText SiteScope vs. Oracle Real User Experience Insight

December 2025

Download the complete report

Helped 879,889 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

17th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

69th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.7%, up from 0.5% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText SiteScope	0.7%
Oracle Real User Experience Insight	0.4%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Achieve seamless incident response with valuable monitoring capabilities and reliable alerts

There are multiple features related to OpenText SiteScope monitoring that I have found to be very useful, such as SSL monitoring. If SSL is present as a file in a server, then OpenText SiteScope is a very effective tool to monitor when that certificate expires. It provides comprehensive information related to SSL certificates and log monitoring. If any kind of required keyword monitoring is present in the log file, OpenText SiteScope has excellent functionality for monitoring. It is very easy to configure and obtain the correct information related to end-user requirements. The agentless monitoring feature of OpenText SiteScope is particularly impressive and easy to configure and gather information from. According to the operations team perspective, there is no impact related to resource management from the agentless monitoring. It demonstrates very low resource consumption related to its functionality.

Read full review

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"I find OpenText SiteScope itself to be uncomplicated and deserving of a ten out of ten due to its simplicity."

"For the system environment, SiteScope can be useful."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

More OpenText SiteScope pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The most valuable feature is the ability to Drill down to webpage actions."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

Cons

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."

"The graphs and dashboard in the solution are areas that need improvement."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"It should improve its integrations with various tools, especially service management tools."

More OpenText SiteScope cons

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"The application resource usage has increased due to using RUEI."

Pricing and Cost Advice

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Licensing is a little steep."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

More OpenText SiteScope pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

879,889 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Manufacturing Company

17%

Computer Software Company

University

Financial Services Firm

27%

Comms Service Provider

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	21

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...

See all answers

What is your primary use case for Micro Focus Voltage SiteScope?

OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs OpenText SiteScope

Compared 11% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 8% of the time

SolarWinds Server and Application Monitor vs OpenText SiteScope

Compared 7% of the time

Broadcom DX Application Performance Management vs OpenText SiteScope

Compared 6% of the time

CA App Synthetic Monitor vs OpenText SiteScope

Compared 6% of the time

More OpenText SiteScope Competitors

AWS X-Ray vs Oracle Real User Experience Insight

Compared 36% of the time

Splunk AppDynamics vs Oracle Real User Experience Insight

Compared 34% of the time

Dynatrace vs Oracle Real User Experience Insight

Compared 29% of the time

More Oracle Real User Experience Insight Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

December 2025

Download OpenText SiteScope product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

Oracle Real User Experience Insight, Oracle RUEI

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Buyer's Guide

OpenText SiteScope vs. Oracle Real User Experience Insight

December 2025

Free Report: OpenText SiteScope vs. Oracle Real User Experience Insight

Find out what your peers are saying about OpenText SiteScope vs. Oracle Real User Experience Insight and other solutions. Updated: December 2025.

DOWNLOAD NOW

879,889 professionals have used our research since 2012.

See our OpenText SiteScope vs. Oracle Real User Experience Insight report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.