Meraki MX vs Zscaler Internet Access comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Meraki MX vs. Zscaler Internet Access Report (Updated: July 2019).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Meraki MX is I can manage the solution from anywhere remotely, I can throttle bandwidth, and create all rules. Additionally, it is secure for our customers.""Dual WAN connections are greatly simplified and point-to-point VPNs automatically connect regardless of what WAN connection is active.""I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard.""To me, the analytics feature is one of the most valuable in Meraki MX. I also find that it has good usability as it's cloud-based. Another valuable feature of Meraki MX is that it's simple to use and it's user-friendly.""The technical support people from Meraki are brilliant.""What I like best about Meraki MX is that it's easy to deploy remotely. The product works. It has automatic updates. I also like that Meraki MX is a brilliant device. You turn it on, stick the key in there, activate it, and then you're done. Meraki MX does what my customers need at the end of the day, so I also like that.""Point-to-point VPNs can dynamically follow IP changes with no need for static IPs.""Easy to deploy with a simple configuration."

More Meraki MX Pros →

"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""The solution is scalable and stable.""There is no lag in service when accessing the internet.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.""Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.""It is easy to set up the solution.""The solution replaces multiple vendor technologies with one which makes it worth the cost.""Zscaler Internet Access's best feature is the granular policy controls."

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Cons
"They're very complacent and I find the rule set to be a little arcane.""An area for improvement in Meraki MX is that it needs some provision, as supplying the unit through Cisco can be tedious at times, but as far as the product itself and its offerings, Meraki MX is five-star all the way.""They need to improve the link between Meraki and Active Directory.""It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services.""Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them.""The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better.""You cannot use switching behaviors as you see on the Meraki switch.""We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."

More Meraki MX Cons →

"What could be improved in Zscaler Internet Access is its price. It could be cheaper.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price.""There are a few features that are not compatible with the Azure cloud.""Zscaler Internet Access could improve by adding a VPN feature.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""I would like to see more training and video documentation.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Its licensing cost could be better."
  • "The price could be lower, but compared to the TCO of other products, it's not really that expensive."
  • "Like any Cisco product, the license is really expensive for small business clients. It needs to be cheaper. If you look it up, you might go, "That doesn't make any sense.""
  • "We just have to pay for the product and the license. We have a license for three years, and it is renewed every three years. It costs $1,200 for three years for one endpoint. Meraki had a good promotion for remote workers or remote workforce. The discount is very good. This promotion continues till the next fiscal year of Cisco."
  • "​Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution."
  • "I think the price is comparable with other solutions of the same kind. Depending on the use case it could be cheaper or more expensive, I think it offers good value."
  • "The price of Meraki MX is between $8 and $1,200. Additionally, we typically purchase a three-year enterprise license, and we pay approximately $899 and mark it up a bit."
  • "The pricing for Meraki MX is all right, but as the hardware needs to be licensed, the cost depends on the complexity of the device and the term. Pricing could be $100 to $10,000 yearly or even more for a more complex device."
  • More Meraki MX Pricing and Cost Advice →

  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • "We have found the solution to be expensive."
  • "Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
  • "We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
  • "Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn… more »
    Top Answer: Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked… more »
    Top Answer:Meraki equipment requires a current license in order to operate. This also gets you hardware replacement and tech support while the license is current. Fortigate requires a current license for… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Top Answer:There is no lag in service when accessing the internet.
    Ranking
    Views
    36,182
    Comparisons
    29,267
    Reviews
    6
    Average Words per Review
    918
    Rating
    8.8
    Views
    36,311
    Comparisons
    28,216
    Reviews
    22
    Average Words per Review
    625
    Rating
    8.5
    Comparisons
    Also Known As
    MX64, MX64W, MX84, MX100, MX400, MX600
    ZIA
    Learn More
    Overview

    Cisco Meraki MX appliances are next-generation firewalls with all the advanced security services needed for today’s IT security. The appliances are ideal for organizations considering a unified threat management (UTM) solution for branch offices, data centers, distributed sites, or campuses. Since Meraki MX is 100% cloud-managed, installation and remote management are simple and zero-touch.

    Meraki MX’s hardware and virtual appliances are configurable in Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform, and private cloud support is offered through Cisco NFVIS and Alibaba Cloud.

    Organizations of all sizes and across all industries rely on Meraki MX to deliver secure connectivity to hub locations or multi-cloud environments, as well as application quality of experience (QoE) through advanced analytics with machine learning.

    Cisco Meraki’s advanced QoE analytics offers:

    • End-to-end health of web applications at a glance across the LAN, WAN, and application server.
    • Autonomous machine-learned smart application thresholds applied to identify true anomalies that are based on past behavioral patterns.
    • Ability to monitor the health of all MX WAN links across an entire organization.
    • Ability to detail hop-by-hop VoIP performance analysis across all uplinks.

    Cisco Meraki’s SD-WAN offers:

    The Meraki MX’s SD-WAN is unique in that it can be easily extended to deliver optimized access to resources in public and private cloud environments with virtual MX appliances. Its SD-WAN lowers operational costs and improves the performance of remotely-accessed resources. Users can ensure the availability of the apps and services their employees use most through dynamic path selection, policy-based routing, support for application-layer profiles, and VPN.

    Meraki MX offers industry-leading cloud management that has template-based settings which can scale easily from small deployments to tens of thousands of devices. It features an intuitive web-based dashboard for managing mobile devices, united firewalls, switching, and wireless LAN. Users can also benefit from role-based administration, configurable email alerts for a variety of important events, and easily auditable change logs. Meraki MX is capable of producing summary reports with device, user, and application details archived in the cloud.

    Meraki MX Key Features

    MX has a robust suite of network services in an all-in-one device, which saves you money by eliminating the need for multiple appliances. These services include:

    • SD-WAN capabilities
    • SNORT®-based intrusion detection and prevention
    • Layer 7 fingerprinting
    • Web caching
    • Application-based firewalling
    • Anti-malware
    • Geo-based firewalling
    • Content filtering
    • Site-to-site auto VPN and client VPN
    • Web search filtering
    • Cisco Advanced Malware Protection (AMP)
    • 4G cellular failover
    • Dynamic path selection
    • Web application health and VoIP health

    Reviews from Real Users

    Meraki MX stands out among its competitors for a number of reasons. Two major ones are its easy management and its ability to be accessed remotely. Below is some feedback from PeerSpot users who are currently using Meraki MX as their firewall security solution.

    Craig B., a central services engineer at Liberty Technology, writes, “The web console for managing everything keeps everything on Meraki and keeps us from going somewhere else. It is why I think a lot of people like Meraki. Comparing it to SonicWall or even a different Cisco firewall, like traditional ASAs, managing Meraki is a thousand times easier because of fluidity. You don't have to rebuild a table just to change one rule. It's much more readable for a human.”

    Edgardo C., an IT director, notes,”By using the VPN, we can connect remotely. We have two offices, and we could connect them through the VPN. We could establish a network between two sites, and that has improved and increased communication and productivity. Our remote site is able to access the server remotely.”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Offer
    Learn more about Meraki MX
    Learn more about Zscaler Internet Access
    Sample Customers
    Hyatt, ONS
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider26%
    Financial Services Firm9%
    Performing Arts9%
    Consumer Goods Company9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider17%
    Government6%
    Retailer5%
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company15%
    Pharma/Biotech Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise23%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise46%
    REVIEWERS
    Small Business31%
    Midsize Enterprise10%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise66%
    Buyer's Guide
    Meraki MX vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    655,711 professionals have used our research since 2012.

    Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 13 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 22 reviews. Meraki MX is rated 8.8, while Zscaler Internet Access is rated 8.6. The top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Meraki MX is most compared with Fortinet FortiGate, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Sophos XG, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Netskope CASB, Microsoft Defender for Cloud Apps, Forcepoint Secure Web Gateway and Palo Alto Networks WildFire. See our Meraki MX vs. Zscaler Internet Access report.

    We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.