We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features we have found most valuable are the firewall and the monitoring tools."
"The product is quite secure, easy to manage, and well-connected with other devices."
"The security level of our organization has changed by using Meraki MX Firewalls. We didn't have the UTM before, but now we have sandboxing, tray scanning, attack preventions and monitorization. Our security level has improved."
"Deployment takes no more than one working day."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"MX is easy to manage, configure and install."
"When you try to create an IP or when you have an alert about when a website is banned, these features are helpful."
"Easy to administer and saves time when you have many smaller locations that you have to manage."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"Tech support is good."
"The most valuable feature of the solution is SWG traffic."
"The solution is scalable and stable."
"The security is excellent."
"After a proper implementation, the maintenance is very low."
"The most valuable feature is bandwidth control."
"Meraki has some hidden features and information that is only privy to their engineers. If that information became available to us, then it would improve our ease of management, and we would be able to make certain adjustments instead of having to go to them."
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
"The product could incorporate tools like ThousandEyes into the system so we can see things directly."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"We feel that Cisco provides smaller features, with fewer possibilities versus other solutions out there."
"In the next release, because the security is pretty basic, I think they could include additional security features."
"I need more UTM protection security features."
"An area for improvement in Meraki MX is that it needs some provision, as supplying the unit through Cisco can be tedious at times, but as far as the product itself and its offerings, Meraki MX is five-star all the way."
"Zscaler Internet Access could improve by adding a VPN feature."
"I would like to see more training and video documentation."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Sometimes it's not easy to use during large deployments of workstations."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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