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Meraki MX vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX streamlines network management with cost savings, quick setup, and reliable performance, offering justified long-term ROI.
Sentiment score
7.5
Zscaler Internet Access offers financial and security benefits, saving costs by eliminating legacy systems and reducing device infections.
 

Customer Service

Sentiment score
8.0
Meraki MX customer service is efficient and accessible, though some users report minor issues with advanced features and escalations.
Sentiment score
7.1
Zscaler Internet Access's technical support is responsive and competent, with user ratings typically between seven to nine out of ten.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
8.3
Meraki MX is highly scalable, supporting diverse environments and users efficiently, though hardware upgrades may occasionally be needed.
Sentiment score
7.8
Zscaler Internet Access offers excellent scalability, enabling seamless growth across various environments with efficient management and flexibility.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
 

Stability Issues

Sentiment score
8.2
Meraki MX offers robust stability, though some users face minor VPN and load balancing challenges, requiring occasional reboots.
Sentiment score
7.7
Zscaler Internet Access is reliable and secure, with minor regional issues and challenges like SSL inspection and latency.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Meraki MX requires enhancements in VPN, security, load balancing, integrations, enterprise features, and management, with cost and support concerns.
Zscaler Internet Access requires improvements in integration, usability, performance, connectivity, and feature enhancements like VPN and multi-factor authentication.
Data is the only path, so optimization is essential.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Meraki MX pricing is high but offers value through cloud management, with costs varying by complexity and deployment size.
Zscaler Internet Access is costly but valued by users for its features and global reach despite extra fees.
It is neither expensive nor cheap.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Meraki MX is praised for its easy setup, cloud management, reliable security, intuitive interface, and efficient network management features.
Zscaler Internet Access offers robust security with low latency, scalability, and ease of use for distributed organizations.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
We understand that Cisco solutions are very reliable, and we really like the simple management.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
 

Categories and Ranking

Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
Unified Threat Management (UTM) (2nd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Meraki MX and Zscaler Internet Access aren’t in the same category and serve different purposes. Meraki MX is designed for Unified Threat Management (UTM) and holds a mindshare of 13.6%, down 16.9% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.2% mindshare, down 17.2% since last year.
Unified Threat Management (UTM)
Secure Web Gateways (SWG)
 

Featured Reviews

David Fartouk - PeerSpot reviewer
Reliablity and simple management facilitates seamless solution integration
We are still using other solutions. We had solutions from HP Aruba and Juniper as well. Eventually, we plan to remove the Aruba and deploy something else, which is basically the Meraki and the Juniper Mist. We are migrating from Aruba to Meraki. We think the Aruba solution was complex despite being stable. Managing it is cumbersome. There were questions about the company's stability.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
15%
Manufacturing Company
5%
Comms Service Provider
5%
Educational Organization
21%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
ZIA
 

Overview

 

Sample Customers

Hyatt, ONS
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
849,963 professionals have used our research since 2012.