Try our new research platform with insights from 80,000+ expert users

Cisco Meraki MX vs Sophos XG comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Organizations benefit financially and operationally with Fortinet FortiGate, citing savings, increased productivity, better security, and centralized management.
Sentiment score
6.8
Cisco Meraki MX provides significant ROI through cost savings, simplified administration, and long-term value despite initial expenses.
Sentiment score
6.7
Sophos XG offers comprehensive security and cost-efficiency, with reduced personnel costs and simplified configurations, despite initial expenses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is praised for knowledgeable staff but criticized for inconsistent responsiveness and varying service quality.
Sentiment score
8.1
Cisco Meraki MX is praised for exceptional 24/7 support, with minor issues, enhancing its user-friendly and reliable service.
Sentiment score
6.4
Sophos XG support receives mixed reviews, praised for expertise but criticized for delays and inconsistent service from external centers.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
They are professional, respond quickly, and help resolve issues effectively.
I rate the technical support a ten out of ten.
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
 

Scalability Issues

Sentiment score
7.0
Fortinet FortiGate is scalable, adaptable for business needs, but requires advanced planning to avoid hardware and licensing issues.
Sentiment score
7.6
Cisco Meraki MX scales effectively, praised for ease of upgrades and administration, though larger enterprises note certain limitations.
Sentiment score
7.0
Sophos XG scales for different organizations with cloud-based flexibility, despite hardware limits, supporting small to medium businesses effectively.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
I rate the scalability a nine out of ten.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is praised for its stability and performance, though some models face issues with high traffic.
Sentiment score
8.5
Cisco Meraki MX offers stable, reliable performance with effective updates, minimal disruptions, and high evaluations, despite minor filtering issues.
Sentiment score
7.9
Sophos XG is praised for strong stability and reliability, despite occasional bugs and increased resource demands with updates.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Sophos XG is very stable, even when serving as a DHCP server.
Sophos XG is resource-greedy, affecting performance even on newer computers.
It's on 24/7 and has consistently been reliable over the years.
 

Room For Improvement

FortiGate needs improvements in interface stability, user experience, reporting, VPNs, licensing costs, documentation, performance, and support.
Cisco Meraki MX needs improvements in load balancing, configurability, costs, support responsiveness, and integrating advanced enterprise and security features.
Sophos XG users seek improved UI, integration, performance, VPN setup, support, reporting, protection, SD-WAN capabilities, pricing, and documentation.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
 

Setup Cost

Fortinet FortiGate is valued for cost-effectiveness, clear licensing, but renewal costs can vary compared to competitors.
Cisco Meraki MX is costly but valued for its cloud-managed features, advanced security, and excellent customer support.
Sophos XG offers competitive pricing, especially with bundles and discounts, though some users dislike recurring annual licenses.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
The price could be reduced by around 30% to make it more comfortable.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
I rate the pricing a ten out of ten.
Currently, it costs about four million shillings in Kenya.
The cost depends on the package you are in, such as full threat management or basic.
 

Valuable Features

Fortinet FortiGate is valued for its high-performance security features, ease of use, scalability, and cost-effectiveness.
Cisco Meraki MX offers cloud-managed, easy deployment with auto VPN, SD-WAN, robust security, and centralized, scalable network management.
Sophos XG boasts intuitive interface, efficient filtering, VPN flexibility, centralized management, cloud support, and robust security features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.
The firewall feature of Sophos XG has been the most effective for threat prevention.
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Cisco Meraki MX
Ranking in Firewalls
20th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Unified Threat Management (UTM) (4th)
Sophos XG
Ranking in Firewalls
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
215
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.1%, up from 18.4% compared to the previous year. The mindshare of Cisco Meraki MX is 3.4%, down from 3.5% compared to the previous year. The mindshare of Sophos XG is 9.9%, up from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.1%
Sophos XG9.9%
Cisco Meraki MX3.4%
Other66.6%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
TarunPanchal - PeerSpot reviewer
Decades of expertise lead to seamless installations and robust security
I typically use the Sophos XG Firewall to enhance my cybersecurity by using all layers. The intrusion prevention system impacts my security posture effectively, as we have not faced any ransomware or cyber threats. I have more than 800 servers live from Sophos. The synchronized security feature has proven to be very beneficial, and I have not encountered any issues. Sophos XG Firewall has contributed to reducing overall costs because it helps save money. We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security. Sophos XG uses AI effectively to enhance threat detection and response, securing from AI at the packet level.
report
Use our free recommendation engine to learn which Firewalls solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Answers from the Community

NC
Nov 24, 2021
Nov 24, 2021
Meraki is designed for zero deployments and no in-house firewall specialist personnel. Best to secure Networks like remote offices, branches or home offices. Also to protect Internet Access (your computer accesses the internet). Sophos is more of a professional firewall, not only protecting internet access but also providing security for publishing services like web servers, data centers, cent...
2 out of 3 answers
GC
Nov 23, 2021
Cisco mx64, for example, has 2 WANs, is very practical and simple for the two services, has a balancing for two internet services and bandwidth control (by groups and users).
LL
Nov 23, 2021
Meraki MX is a small business product and lacks a lot of features compared to Sophos XG/XGS. - IPsec IKEv2 does not work (it is in the menu, but does not work and can only be enabled by meraki support) - no SSLVPN or IPsec VPN client. AnyConnect can only be tested with beta firmware.  Cisco Client VPN (L2TP) is a total joke - not sure for who it is meant for? - no user based firewall rules (for VPN) - no firewall rule grouping - no masquerade option for DNAT (sometimes it is very useful if I can do a DNAT with masquerade to another subnet) - no VLAN tagging support on WAN port (would be usable for IPTV - solvable if WAN is bypassed through a managed switch) - no multiple IP support on WAN port (Sophos has alias support on every interface, which means that multiple IP addresses can be added on the same LAN or WAN port) - no LAG or LACP support (would be usable to connect aggregation switch to firewall to bypass more traffic through the MX) - no DAC cable support for SFP port (why I do have to use optical cable to connect aswitch?) - no custom IPS policies - only on/off button - no e-mail protection option (Sophos has it with extra license) - no web server protection (Sophos has it with extra license) - no sandstorm option (most firewalls have it with extra license) - hardware may probably too weak compared to the user count - no BGP, OSPF routing - no multiple VPN user groups and LDAP servers
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
18%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
6%
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business261
Midsize Enterprise99
Large Enterprise143
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise17
Large Enterprise16
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise51
Large Enterprise36
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
Information Not Available
Find out what your peers are saying about Cisco Meraki MX vs. Sophos XG and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.