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Meraki Dashboard vs SCOM vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations experience varying ROI from Meraki Dashboard, with benefits in efficiency and global device management via a browser.
Sentiment score
6.4
SCOM users experience varied ROI, with advantages in monitoring and management offset by potential licensing costs and latency issues.
Sentiment score
7.2
SolarWinds NPM enhances infrastructure visibility, delivering cost reductions, faster issue resolution, and significant ROI through optimized resource management.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
6.6
Meraki Dashboard's customer service is generally praised for knowledge and efficiency, though some users report wait time issues.
Sentiment score
6.8
Microsoft customer service is generally viewed positively, with efficient assistance and experienced staff, despite occasional consistency issues.
Sentiment score
6.9
SolarWinds NPM support gets mixed reviews, praised for expertise yet noted for delays and aggressive sales tactics.
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
They are instantly available for technical support from Meraki Dashboard.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
4.6
The Meraki Dashboard provides scalable, user-friendly management for organizations of all sizes, supporting extensive devices and seamless expansion.
Sentiment score
6.9
SCOM offers scalable management, efficient load balancing, and high availability but faces challenges with non-Microsoft integration and diverse device monitoring.
Sentiment score
6.9
SolarWinds NPM is scalable, adapts well to infrastructures, but may face performance and cost issues on virtual platforms.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
5.1
Meraki Dashboard is reliable with minimal downtime, occasional VPN issues, and strong user confidence in its stability.
Sentiment score
7.1
SCOM's stability has improved significantly, especially in newer versions like 2019, with proper configuration and resource allocation.
Sentiment score
7.5
SolarWinds NPM is stable with issues from server limits and bugs, resolved through updates and proper configuration.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

Meraki Dashboard needs improvements in licensing, UI, VPN setup, device integration, stability, documentation access, and advanced features.
SCOM needs better dashboards, lower licensing costs, easier integration, improved reporting, enhanced support, and efficient alert management.
SolarWinds NPM users report issues with network discovery, UI features, costs, automation, support, and security improvements are needed.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
It provides many insights out of the box without any need to search for them.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
Features such as taking backup of the devices or configurations of the devices can be included in further versions of SolarWinds NPM.
 

Setup Cost

Meraki Dashboard is costly but offers robust support and management, with pricing varying by license length and device type.
SCOM pricing varies with agreements, often part of cost-effective Microsoft packages, though licensing can be complex initially.
SolarWinds NPM pricing varies by setup size, with initial costs, tiered licensing, and maintenance fees influencing total expenses.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
 

Valuable Features

Meraki Dashboard excels with user-friendly interface, cloud management, security features, and centralized control, enhancing network performance and management.
SCOM efficiently monitors Microsoft environments with integration, customizable dashboards, real-time reporting, and automated alerts for proactive management.
SolarWinds NPM offers ease of deployment, real-time monitoring, customizable alerts, and user-friendly design for efficient network management.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
It summarizes everything in one place, which is very important for our organization.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 1.1%, down from 1.8% compared to the previous year. The mindshare of SCOM is 1.7%, down from 2.4% compared to the previous year. The mindshare of SolarWinds NPM is 4.5%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM4.5%
SCOM1.7%
Meraki Dashboard1.1%
Other92.7%
Network Monitoring Software
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
Masud Alam - PeerSpot reviewer
Offers alerting service to trigger alerts and easy to manage
For end-user performance monitoring, we like features such as availability of our all devices and device/interface monitoring. We have also used NCM (Network Configuration Manager) for our network. We use the alerting service to trigger alerts based on specific thresholds, like CPU or memory utilization exceeding a certain percentage. There are AI network initiatives in SolarWinds NPM for some lengthy issues. For example, it shows availability reports. But for bandwidth monitoring, it's not very clear how much bandwidth is being consumed. SolarWinds provide real-time bandwidth monitoring. It is not difficult to manage the network with SolarWinds. We have one customer with a satellite location. If we have a large network with, let's say, 43,000 elements, and our current SolarWinds license supports only 30,000, we would need to create another polling engine to accommodate the additional 13,000 elements. It's limited to the polling engine, so we can only support 30,000 elements per engine. So it's only for 30,000, but we have at least 40,000 elements in our network.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
7%
Educational Organization
7%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise25
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise84
 

Questions from the Community

What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboa...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing ...
What needs improvement with Meraki Dashboard?
The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparin...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substan...
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporti...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools ar...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalabil...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Dialog Telekom
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
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