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Mendix vs Microsoft Copilot Studio comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Mendix
Ranking in Business Orchestration and Automation Technologies
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Mobile Development Platforms (1st), Rapid Application Development Software (4th), Low-Code Development Platforms (2nd), Agentic Automation (5th), AI Software Development (12th)
Microsoft Copilot Studio
Ranking in Business Orchestration and Automation Technologies
21st
Average Rating
7.8
Number of Reviews
5
Ranking in other categories
Chatbot Development Platforms (3rd), AI Agent Builders (6th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Mitchel Mol BGS - PeerSpot reviewer
CTO at Blue Green Solutions
Has improved development quality and speed but has introduced persistent IDE slowdowns
In recent years, the IDE has been more buggy and slower, and although there have been more features added, I would like to see more stability, as some areas that used to work for a fairly long time are now slower in my development, which feels like a step back. I choose a seven mainly due to the issues we've faced with slowdowns and bugs during development, while runtime has been very stable, and the overall output on Mendix platform is still good; there is definitely some room for improvement, and I would probably have given it an eight or even a nine if those issues weren't hurting my developer output for the past few years. Overall, Mendix platform is stable, but the IDE could be better.
Shrikant Pillay. - PeerSpot reviewer
Architect at kyndryl
Has helped automate repetitive tasks and streamline content summarization across teams
For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio. When it comes to analytics, though it gives the right insight, the visuals are not of great quality, or sometimes they don't appear at all. For instance, when creating charts of sales on a quarter-on-quarter basis or month-on-month basis in a bar graph or pie chart, Microsoft Copilot Studio doesn't perform adequately. Anything requiring image creation or graphs and plots is not optimal. The graphing features are missing in Microsoft Copilot Studio. Although image creation is available, it lags at times, similar to any other LLM module. When creating content based on graphs or CIO presentations, these features are not developed to a great extent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helped agents process tickets with minimal errors and improved average handling time as they are able to close the tickets faster."
"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
"We automated one process that was running with 109 people and reduced it down to 69 with automation."
"The deployment was good."
"One of the benefits my organization has seen from these features is productivity in two ways: I am able to save a lot of time because of the automation, I do not need manual intervention anymore as manual intervention has been cut down by ten to fifteen percent, and the productivity gains have been substantial."
"The efficiency we get with Automation Anywhere is valuable."
"It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs."
"It eliminates redundant work from our offshore team to free up FTEs."
"I enjoy the low-code nature of the product; it's user-friendly, very easy to handle, and the product was easy to set up."
"We are able to service our customers in a way that differentiates us, making us more competitive and enabling us to expand our business."
"Since using Mendix, I can say that mostly the development time would be a year, but we can complete it within three months with Mendix, which is very time-saving; in my career, I have completed around 9 to 10 projects."
"The built-in security makes security-by-design from the start possible."
"Since Mendix is a low-code platform, the ROI is significant; we save a lot of money and require fewer people to do an application, reduced to two, which drastically decreases development time because this is not traditional programming; just drag and drop, and we can complete projects that would take years within months."
"Dashboards are valuable; it is easier to visualize data, and it is low code where the developers can still develop in Java, which to us is very appealing."
"The domain model of Mendix is highly valuable as it allows quick setup and public deployment."
"Suite allows you to easily and smoothly integrate with pretty much anything. It is also cloud-enabled. It provides a full Cloud Foundry-driven cloud environment with one-click deployment."
"The integration part in Microsoft Copilot Studio is something I really appreciate because it's very easy to integrate with anything, and the main reason we chose this Studio is its simplicity in developing and building workflows and interconnecting things, especially when it comes to public cloud; life is quite easy."
"We have achieved approximately 60 to 70% productivity gain using Microsoft Copilot Studio."
"The use case involves intelligent code assistance, UI, UX, and integration parts."
"Microsoft Copilot Studio has helped enhance my development process quite a lot."
"Starting with Microsoft Copilot Studio for product projects, especially for POC and MVP, accelerates the creation and demonstration to clients, helping them interact with and understand the solution before discussing further improvements."
 

Cons

"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."
"The stability could be enhanced."
"Automation Anywhere is a tool. It is not able to go ahead and extract the hand-written documents. Most of the automation tools that we have in the market are not able to get an accuracy of close to 80 to 90 percent on hand-written documents. So, I'm eagerly looking at a release from Automation Anywhere, wherein they could plug in an LP or look at some sort of a platform which could convert hand-written documents into a readable format. If they could bring in they own platform, this would make a big in-roads for the entire automation industry."
"I would like to see more complex use cases coming out for our industry."
"Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."
"Sometimes, while recording, the screen hangs and we are not able to perform any actions during that time."
"The AISense recorder in Automation Anywhere needs improvement in resilience and OCR capabilities, particularly in comparison to UiPath's superior OCR functionality."
"There should be more integration with engineering applications and tighter integration for user authentication, such as single sign-on, etc. They have some of that. It just could be stronger."
"We have tried to contact commercial support by phone and email but they never responded to any of our attempts."
"You need experienced programmers and developers to understand this solution."
"Mendix needs to think about itself offering machine learning and artificial intelligence."
"UX/UI design is still the largest area that can be improved, or at least be made easier."
"As mentioned, there needs to be an increase in the number of the UI components so that other platforms will not be used in place of the UI interface of Mendix, such as Angular."
"Generally, the customer support takes around two weeks to respond to support tickets, but everything gets resolved."
"Customization is limited compared to traditional coding, and UI adjustments can feel restrictive."
"For analytics, I prefer using the Power BI platform instead of Microsoft Copilot Studio."
"The price for Microsoft Copilot Studio can definitely be improved, as small organizations find it very difficult to manage the subscription."
"I feel that the pricing and licensing methods of Microsoft Copilot Studio are not very conducive."
"While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an area that needs improvement."
 

Pricing and Cost Advice

"Our pricing a year ago was $600 per license."
"Automation Anywhere is expensive."
"We have saved customers 400% in terms of time saved by implementing this product."
"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"Time-wise: We have saved hundreds of thousands of hours."
"The pricing and licensing of Automation Anywhere plays an important rule in the Indian market because in the Indian market $10,000 USD is too much. Hence, the pricing tends to go down depending on the customer relationship with the partner: A starter pack is $10,000 and an enterprise pack is $100,000. If you go through an implementation partner, you can get good deals. They can save some money."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"The solution is a bit expensive compared to others"
"There is a license required to use Mendix. The solution's price is high, but it is best suited for enterprise companies that have the budget. It is not for small or medium-sized businesses."
"Mendix licensing cost is based on the number of apps you have on the server. At the basic level, it is free of charge, so that seems reasonable, but once you go beyond that, and when it comes to the number of users on the app, that basic structure doesn't work, and the pricing tends to get a little bit steep."
"From a commercial point of view, we would like them to change that they currently sell it as a platform, but as a customer you have to decide upfront the usage of the platform. We would like to have Mendix sell it as a pay as you go model: You pay for what you use, and you don't pay for what you don't use."
"Mendix is not open source, but its license cost is cheap, particularly when compared to the Appian license. The license model would depend on how many users you have and how many applications you are creating. If you are creating a single app, you just need to have a single app license, so it's free. If you want a multiple app license to cover two thousand or three thousand users, for example, internal users or external users, then you need to pay for the license. There's also a license model for above three thousand or four thousand, or five thousand internal and external users."
"I would not recommend the solution to small and medium-sized businesses because it’s expensive. It’s great for big organizations. I rate the pricing as a three out of ten."
"Pricing used to be complex, but Mendix has improved that quite a bit."
"Licensing costs are similar to those for all other IT technology, but they vary by region."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Manufacturing Company
14%
Financial Services Firm
12%
Construction Company
9%
Outsourcing Company
6%
Financial Services Firm
17%
Manufacturing Company
13%
Healthcare Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise7
Large Enterprise25
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Mendix?
My experience with Mendix's pricing, setup cost, and licensing is that the pricing is moderate—not too low and not to...
What needs improvement with Mendix?
Mendix has evolved as much as possible, and they are currently planning to automate tasks using AI agentics and other...
What is your primary use case for Mendix?
My main use case for Mendix is to create enterprise-level applications for banking sectors and industrial expertise s...
What needs improvement with Microsoft Copilot Studio?
While Microsoft Copilot Studio can create documents and add information, it does not do so accurately, and this is an...
What is your primary use case for Microsoft Copilot Studio?
Microsoft Copilot Studio is implemented for different scenarios, including straightforward and common scenarios. Howe...
What advice do you have for others considering Microsoft Copilot Studio?
The predictive analytics features in Microsoft Copilot Studio are rated at the highest level because there is the abi...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
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Find out what your peers are saying about Mendix vs. Microsoft Copilot Studio and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.