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Trellix Active Response vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers strong ROI with cost savings, enhanced security, efficiency, and justified investment despite perceived expense.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
Sentiment score
6.6
Organizations gain ROI from WatchGuard Firebox through enhanced security, reduced costs, and improved efficiency, despite challenges in quantifying ROI.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
From a security standpoint, preventing even a single major security incident or prolonged outage can represent significant cost savings.
Professional Services Engineer at Nex7 IT
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
CEO at ajuntament del Prat
Reduced incidents and easier management helped lower operational cost.
Security Engineer at Antina Empleos
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's customer service is friendly, accessible, but sometimes slow, despite helpful documentation and knowledgeable technicians.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
Sentiment score
6.4
WatchGuard Firebox support is responsive and knowledgeable, but some regions experience delays with complex issue resolutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
Information Security Engineer at Nhq Distribution Ltd
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
Consultant at a tech services company with 51-200 employees
When comparing WatchGuard Firebox with other vendors such as Fortinet, SonicWall, Palo Alto, and Sophos, WatchGuard Firebox performs competitively.
Cyber Security Engineer at Underdefense
Most of the time, support engineers are knowledgeable and able to assist effectively with firewall configuration issues, VPN troubleshooting, firmware updates, and security-related concerns.
Professional Services Engineer at Nex7 IT
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers scalable, flexible deployment options with strong SD-WAN capabilities, ideal for companies planning to scale operations.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
Sentiment score
6.8
WatchGuard Firebox offers scalability for diverse environments, balancing intuitive management with some performance restraints and hardware considerations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
The scalability of Active Response is satisfactory.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Overall, WatchGuard Firebox offers strong scalability for SMBs, MSPs, branch offices, and hybrid environments while keeping deployment and management relatively straightforward.
Professional Services Engineer at Nex7 IT
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
Senior Network Consultant at NETOPS
You can choose different models based on throughput and features, which makes it easy to support growing environments.
Security Engineer at Antina Empleos
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable and reliable with current firmware, but smaller models may struggle with heavy traffic.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
Sentiment score
8.0
Users praise WatchGuard Firebox for its stability, reliability, and consistent performance, with quick support solutions for any issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
I have just one WatchGuard Firebox unit that is licensed, and I have no bugs on it, so I am happy with that.
Administrateur Systã¨Mes Et Rã©Seau at Btp Consultants
Once properly configured, the platform handles VPN connectivity, traffic inspection, and security services constantly, even in multi-site environments with remote users.
Professional Services Engineer at Nex7 IT
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Senior Network Consultant at NETOPS
 

Room For Improvement

Fortinet FortiGate needs improvements in integration, user interface, documentation, technical support, and more user-friendly features.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
WatchGuard Firebox needs improved reporting, interface, performance, integration, support, pricing, security, and VPN/mobile management capabilities.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
Information Security Engineer at Nhq Distribution Ltd
It gives good visibility and control over the traffic, and the UI makes it easy to manage policies and respond quickly when something comes up.
Manager at Cyvogenix
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
Owner at it logic
When implementing a rule using a group of IPs, it is not possible to do that directly.
Solution Architect at Simvicitsolutions
 

Setup Cost

Fortinet FortiGate offers competitive pricing and value, though add-ons can be costly and the licensing model is complex.
WatchGuard Firebox provides cost-effective pricing and flexible licensing for SMBs, making it ideal for budget-conscious enterprises.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Digital Solution Designer at Accenture
Fortinet is more expensive than WatchGuard.
Security Engineer at Antina Empleos
I find WatchGuard Firebox to be cost-effective.
Chief Technology Officer at Falcon Automation
 

Valuable Features

Fortinet FortiGate excels in SD-WAN integration, offering robust security, user-friendly management, and improved network performance with scalability.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
WatchGuard Firebox provides comprehensive network security with advanced threat prevention, intuitive management, and reliable firewall and VPN features.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
Information Security Engineer at Nhq Distribution Ltd
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Solution Architect at Simvicitsolutions
The features of WatchGuard Firebox are most valuable for maintaining network security.
Cyber Security Engineer at Underdefense
Some of the best features of WatchGuard Firebox in my experience are its ease of management, strong VPN capabilities, and integrated security services.
Professional Services Engineer at Nex7 IT
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Trellix Active Response
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
Endpoint Detection and Response (EDR) (49th)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
135
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (9th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (6th), Endpoint Detection and Response (EDR) (13th), Application Control (3rd), Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
ED
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Nex7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Construction Company
18%
Financial Services Firm
16%
Comms Service Provider
12%
Performing Arts
6%
Comms Service Provider
11%
Manufacturing Company
8%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business370
Midsize Enterprise136
Large Enterprise195
No data available
By reviewers
Company SizeCount
Small Business100
Midsize Enterprise28
Large Enterprise16
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the...
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboa...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and c...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
McAfee Active Response
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Liquor Control Board of Ontario
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Trellix Active Response vs. WatchGuard Firebox and other solutions. Updated: April 2026.
899,204 professionals have used our research since 2012.